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Marty's GMC - Service Center

Kingston, MA

4.6
951 Reviews

951 Reviews of Marty's GMC - Service Center

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March 24, 2025

Comfortable waiting area, work was done in a timely fashion to my expectations scheduling was easy and had Saturday appointments More

by SCH790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Stowell
March 23, 2025

Hello, Corey was my salesman and he did a great job, even though he is new to your dealership. Very pleased with the truck and would let friends and family know that you have a nice dealership. Thanks ,Dan More

by DANLITCHFIELD54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Amaral
March 22, 2025

Service on my brakes and a health check Monday. Now not starting 3 days later More

by Rosie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
March 22, 2025

Scott Whalen was great to work with! He let me know exactly what was going on’ every step of the way!! More

by Jamesglynn80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Whalen
March 22, 2025

Professional in a good way! Every parson I have met at MARTY'S has been awesome and helpful. If I have any questions regarding my Acadia they are answered immediately, helpfully More

by Cobaltstr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Each, EVERY person in the MARTYService Department, EVERY time.
March 18, 2025

As soon as I decided to purchase, the customer service was awful. I was promised phone calls and never got them. The salesman ended up avoiding my calls after a while. He promised to sit down with me t More

by GWEN3
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Bent
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

The service department is extremely busy . It’s confusing to me when they have had not heard of problems that are inherent to GMC vehicles More

by APALAZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ihsane Areski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Mar 17, 2025 -

Marty's GMC responded

We apologize for any confusion or frustration you’ve experienced. Our team is always working hard to stay informed, and we appreciate your feedback. We’ll be sure to address this internally to improve our knowledge and service moving forward. Please don’t hesitate to reach out if you have any further concerns.

March 15, 2025

My appointment was on time and the oil change and tire rotation were done promptly. The staff was courteous and knowledgeable. More

by Squad51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Marty's GMC responded

Thank you for your wonderful review! We're so glad to hear that your experience with Marty's GMC Isuzu was smooth and hassle-free. We truly appreciate your trust in us, and we're here for all your future service needs

March 14, 2025

Had a problem with my work truck they know I need it for work they hot right on it fixed problem and got truck back to me mid day quick precise constant communication great job More

by Perryplumbingandheating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealy with Peter who ive known and trusted for years
Mar 17, 2025 -

Marty's GMC responded

Thank you for the great review! We're happy to hear we could get your work truck back to you quickly and with clear communication. We understand how important it is for you to have your vehicle running smoothly, and we're glad we could help!

March 14, 2025

Great service and prompt. They even fixed 2 recalls that I was unaware of in a timely manner. Professional service. More

by kcurran76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Marty's GMC responded

Thank you for your wonderful review! We're so glad to hear that your experience with Marty's GMC Isuzu was smooth and hassle-free. We truly appreciate your trust in us, and we're here for all your future service needs.

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