Maserati Alfa Romeo of Wilmington Pike - Service Center

Very good I really don't have much more to say they are good Thank you good Thank you More

The dealership found the issue during a routine oil change. Explained the problem in the video, in addition to discussing it face-to-face. They explained the process and went from there. I was pleased change. Explained the problem in the video, in addition to discussing it face-to-face. They explained the process and went from there. I was pleased to have had my vehicle competed before the original estimated time. More

My experience was great everyone was very kind and knowledgeable.. I will be back For all my cars needs knowledgeable.. I will be back For all my cars needs More

Very good experience. The staff are extremely nice and accommodating, and my car was fixed perfectly. The staff are extremely nice and accommodating, and my car was fixed perfectly. More

I took my car in for service and was called early in the morning to say everything looked good but nobody contacted me later to say my car was ready to be picked up. I called the dealership at about 4:45, s morning to say everything looked good but nobody contacted me later to say my car was ready to be picked up. I called the dealership at about 4:45, service was open until 5, and was told it wouldn’t be ready to be picked up until the following afternoon because they were waiting for a part. I felt someone should have let me know if the car wasn’t going to be ready the same day. I was transferred to the sales manager, who didn’t pick up so I left a voicemail asking somebody to call me first thing in the morning. I called the next morning and the service advisor acted like the car was supposed to have been ready to pick up after five the day before. Really poor communication More

Very professional, pay attention to detail. Called when vehicle was done. Always got my car serviced there Called when vehicle was done. Always got my car serviced there More

I need to write out fifteen words. Place is good josh is great. The end Place is good josh is great. The end More

Jamie helped me last minute with tire issues on my Mazda 3. Jamie and his team are amazing and I was happy to receive my car back so soon!! 3. Jamie and his team are amazing and I was happy to receive my car back so soon!! More

Very honest dealership. Much better experience than the previous dealership I was using for sales / service. For me the extra drive is worth it. Keith & Josh are very knowl Much better experience than the previous dealership I was using for sales / service. For me the extra drive is worth it. Keith & Josh are very knowledable and can answer any questions. More

Warning. .. Terrible experience with Maserati of Willington Pike in Chadds Ford PA. I brought our Maserati to them to fix a stalling problem, I spoke with Jos .. Terrible experience with Maserati of Willington Pike in Chadds Ford PA. I brought our Maserati to them to fix a stalling problem, I spoke with Josh Johnson, the Service Director and he told me he knew what was wrong with the car and that they could fix it, so I agreed to have them complete the work and pay them the fee they wanted to repair the car. The next day I received a call from Josh, he said good news the car is fixed and ready to be picked up. We drove 2 hours back to the dealership to pick up the car and on our way home the car continued to have stalling issues, actually it was even worse. We called Josh right away and told him that the car wasn't fixed and is now stalling all the time and not safe to drive. He admitted to me that they really didn't know what was wrong with the car. At that point we requested a refund as we would now need to take the car to a different dealership to get fixed and they refused. He said they worked on the car and should be paid. I didn't pay them to work on my car. I paid them to fix it, not make it worse. To make matters even worse, every time we call the dealership to speak with Josh his co-worker Amanda would answer the phone who seems to get great pleasure out of being condescending and as unhelpful as humanly possible... I called another Maserati dealership and told them about our experience with Maserati of Willington Pike and they told me they weren't surprised and in fact they get a lot of business from people who have taken their car too Maserati of Willington Pike and were unhappy. I have owned a lot of high-end cars and trucks and have never been treading like way. I would highly recommend that you avoid the Maserati of Willington Pike dealership in Chadds Ford PA. More