Maserati of Santa Monica

We have had a very positive experience working with Santa Monica Alfa Romeo. Byron Shantz was extremely helpful and timely throughout the entire process of selecting our car. He always followed through on Monica Alfa Romeo. Byron Shantz was extremely helpful and timely throughout the entire process of selecting our car. He always followed through on any request or question that we had. We appreciate him. We also enjoyed and appreciated our interactions with Ross Samya. You have a great dealership. More

The service advisors are the best! The work is done perfectly every time - whether large or small! Best dealer experience in LA! Molto bene grazie! perfectly every time - whether large or small! Best dealer experience in LA! Molto bene grazie! More

Brought my car in because the turbo was not working. I was charged $250.00 and told that my warranty was denied. Never explained exactly what was going. Was told by Ken “You have a turbo issue”, well than was charged $250.00 and told that my warranty was denied. Never explained exactly what was going. Was told by Ken “You have a turbo issue”, well thanks Ken, that’s why I brought it in! Was never explained what could be done to remedy it, was just told that it would cost $2,000. I may have paid with my credit card if Ken would have explained in detail what the fault codes were. Felt as though the $250 I paid could have been generated by a simple diagnostic machine I bought at Auto Zone. Waste of money because I had to rent a car for 5 days too!! More

Elena was amazing: upfront and so helpful. She made the experience very enjoyable and our easiest car buying experience. Top notch customer service and salesmanship. experience very enjoyable and our easiest car buying experience. Top notch customer service and salesmanship. More

Great experience. I went in with a small issue but without an appointment and they were very helpful. And they did the best wash and polish the car has had since the beginning of the pandemic. without an appointment and they were very helpful. And they did the best wash and polish the car has had since the beginning of the pandemic. More

Purchasing a car from Santa Monica Maserati was by far the best experience I’ve ever had. They were straight shooters and and most importantly got me the #’s I needed. Thank you Paul! the best experience I’ve ever had. They were straight shooters and and most importantly got me the #’s I needed. Thank you Paul! More

Pedro is very knowledgeable and very kind. Always willing to listen and follows up to make sure everything is ok. Also he gets back immediately when ever I leave a message he gets back right away to listen and follows up to make sure everything is ok. Also he gets back immediately when ever I leave a message he gets back right away More

Worst service center I’ve ever been to. Had my vehicle for a month. Caused significant damage to my vehicle and claim they can’t repair it. for a month. Caused significant damage to my vehicle and claim they can’t repair it. More

Great, timely service. Professionally executed. No surprises, extra costs, or any other issues that plague auto sales and service sectors. I prefer smaller dealers to get my cars, but SM Maserati and surprises, extra costs, or any other issues that plague auto sales and service sectors. I prefer smaller dealers to get my cars, but SM Maserati and Alfa Romeo has outgrown the lot where they are now. .Which is great, as they have loyal customers. More

Team is friendly and helpful. The work is always top notch. Would recommend them to anyone who owns a Maserati. Always a pleasure to deal with. notch. Would recommend them to anyone who owns a Maserati. Always a pleasure to deal with. More