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Maserati of Santa Monica

Santa Monica, CA

not yet
rated
909 Reviews
Santa Monica Maserati is a fast and convenient way to research and find new cars and ‘used cars for sale near me’. Whether you are looking for a new or pre-owned Maserati car or SUV, you will find it here. We have helped many customers from surrounding areas, so we are your Santa Monica, Bel-Air Maserati, Hollywood Maserati, Beverly Hills Maserati, Los Angeles Maserati, and more! We know that prospective customers are extremely well educated when researching their next Maserati. Maserati of Santa Monica has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle. As a premier California Maserati dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Maserati of Santa Monica online and offline customers enjoy special vehicle offers every day, including regular Maserati lease deals. We offer Maserati service & car parts, an online inventory, and outstanding financing options, making Maserati of Santa Monica the preferred dealer for Santa Monica, Bel-Air, Hollywood, Beverly Hills, Los Angeles, and Marina Del Rey Maserati buyers. Ready to set up a test drive?
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1820 Santa Monica Boulevard

Santa Monica, CA

90404

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Showing 909 reviews

February 10, 2021

This was a horrible experience. I believe the work the work charged was not completed. In addition my car was damaged. I was told it would be fixed however it wasn’t More

by SSTARHOPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey Obrien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2021 -

Maserati of Santa Monica responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

February 09, 2021

In was very pleased with the service that this dealer provided. I felt very comfortable through the whole process. Atem was very helpful. He is a very good guy I would recommend this dealer to anyone lo More

by steve@rightchoicemortgage.org
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Argos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Samya, Artem Tiliev
February 05, 2021

Casey the contact person was helpful and knowledgeable. The critique I have is the facility is undersized for the volume of work and no loaners. More

by jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Scheduled an appointment and when I showed up they didn’t even know what my service was for! Also when I arrived I was made to wait 25min out in the cold and when the work was finished they were so rude didn More

by N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember his name man in service department
Feb 05, 2021 -

Maserati of Santa Monica responded

Hello - thank you for your input. We have had to make some changes due to COVID here at our dealership. Unfortunately, our service waiting areas have been removed, and our wait times are a bit longer now due to spacing out our staffing in the shop. As we continue into this year, hopefully with good news with the COVID vaccine, we can start to get back to normal and offer the customer service and details you deserve. Thank you for your continued patronage.

February 04, 2021

Ken was extremely curious and efficient. He explained all that was serviced on my car and why. I greatly appreciate it. Thank you very much. More

by rfws
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2021

Worst service ever received, car was with service for two weeks service advisor called and said car is ready it has no problems. Super rude and said be here in 30 minutes or you will be charged storage I cal More

by GALUST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2021

Frank Cook was delightful and very accommodating. He took the time to explain the vehicle to me. He was patient and kind and out at ease with my purchase. More

by GAMBALECINDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Argos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Cook
January 30, 2021

Everyone there is so nice and polite. And, my car was ready when they said it would be. I am a very satisfied customer and will gladly recommend this dealership. More

by RICKBODYLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 30, 2021

Casey in Service and his associates did a great job on first service. Texted and answered all questions in a timely manner. Were Covid cautious too! More

by ML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Girl at car checkin station for service
January 30, 2021

The initial meeting was extremely professional and rewarding. The dealership has terrific staff who have been very helpful, this being my third Maserati to lease. Casey has been great for service and More

by SKKING1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Argos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Artem Tiliev
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