Mastel Ford Lincoln Mercury
Olean, NY
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134 Reviews of Mastel Ford Lincoln Mercury
Fixed it right the first time Did work, when I wanted. Clean professional job. Comfortable waiting area. Had parts in stock. Had large enough work crew to get the job done in ti Did work, when I wanted. Clean professional job. Comfortable waiting area. Had parts in stock. Had large enough work crew to get the job done in time. More
Great! Excellent customer service. Very thorough and kept in contact with me through the entire process. Went over paperwork and explained everything that wa Excellent customer service. Very thorough and kept in contact with me through the entire process. Went over paperwork and explained everything that was done to my car while they had it. More
Great Service Very friendly courteous service. I didn’t have an appointment but was told they could fit me in. My oil change & inspection took just over an hour. Very friendly courteous service. I didn’t have an appointment but was told they could fit me in. My oil change & inspection took just over an hour. More
Professional and courteous. I can always trust that they have my service needs taken care of when there are needed. Reminding me at oil change time that a particular service is r I can always trust that they have my service needs taken care of when there are needed. Reminding me at oil change time that a particular service is recommended is helpful to me. More
Hassle Free From the moment I walked up to the Service desk until I returned to pick up our vehicle, Lori was a pleasure to deal with. Thank you Lori. From the moment I walked up to the Service desk until I returned to pick up our vehicle, Lori was a pleasure to deal with. Thank you Lori. More
Great People, Even Better Service We love everyone who works at Mastel. When you walk through the door they want nothing but the best for you and take excellent care of you and your ve We love everyone who works at Mastel. When you walk through the door they want nothing but the best for you and take excellent care of you and your vehicle. More
Great service Friendly, helpful & knowledgeable. Took care of my problem in a timely manner. They work around my schedule and my loaner is always a Lincoln. I wou Friendly, helpful & knowledgeable. Took care of my problem in a timely manner. They work around my schedule and my loaner is always a Lincoln. I would recommend this dealership More
Great service!!! Friendly employees Excellent service and customer relations are superb. I would recommend this dealership to everyone. Expedite service and friendly relations. Very e Excellent service and customer relations are superb. I would recommend this dealership to everyone. Expedite service and friendly relations. Very efficient and nice to deal with. More
Service is great Lori is always helpful. Gives me info that I ask for. Tells me the results of my visit. Recognizes me when I come in. Neat, clean, nice waiting room. Lori is always helpful. Gives me info that I ask for. Tells me the results of my visit. Recognizes me when I come in. Neat, clean, nice waiting room. Thanks More
Great Very nice people Great service All questions answered Will continue using Mastel Ford for service and parts needs. Car was spotless when I picked Very nice people Great service All questions answered Will continue using Mastel Ford for service and parts needs. Car was spotless when I picked it up. More

