Master Buick GMC

Excellent in every way! From the sales process to the financial part to the delivery and service, my experience was excellent in every way! I have bought multiple vehicles fr From the sales process to the financial part to the delivery and service, my experience was excellent in every way! I have bought multiple vehicles from this dealership and the experience is ALWAYS top notch! I won’t shop anywhere else for a GM vehicle! Thanks to everyone at Master Pontiac GMC and Master Chevy Cadillac! More

Routine Service Our 2015 Buick Encore was due routine maintenance, so I scheduled the service and took it in. I was greeted by William Fanning and David Truitt, who Our 2015 Buick Encore was due routine maintenance, so I scheduled the service and took it in. I was greeted by William Fanning and David Truitt, who got me signed-in and comfortably situated in the Waiting Room. Before I knew it, the car was serviced, and Mr Truitt explianed all the work that had been performed while Mr Fanning got me checked-out quickly. We always bring our two Buicks to Master Buick/GMC where we know we will be treated with courtesy and the service will be done right and professionally. More

Outstanding service David Truitt provided excellent customer service. He greeted me upon arrival I did not have to wait to get checked in, and my car was ready earlier th David Truitt provided excellent customer service. He greeted me upon arrival I did not have to wait to get checked in, and my car was ready earlier than expected. More

Oil change This was my first oil change after buying my car the dealership has always been exceptionally clean, and all the people have been more than cooperati This was my first oil change after buying my car the dealership has always been exceptionally clean, and all the people have been more than cooperative, friendly, knowledgeable and helpful. I hate taking time out of my day to do things such as change the oil for being a tourist that I hate to do but must be done it is very bearable. More

Roscoe Peace Mr Peace walked into the rain to assist me around 2pm. A visit to the bank and i drove off in a new SUV by 5pm. No stress, just good service. Mr Peace walked into the rain to assist me around 2pm. A visit to the bank and i drove off in a new SUV by 5pm. No stress, just good service. More

purchase of 2018 GMC Sierra SLT Crewcab Always a great experience with the staff. I highly recommend them to anyone that’s looking to purchase a vehicle. I was in the business for 35 years a Always a great experience with the staff. I highly recommend them to anyone that’s looking to purchase a vehicle. I was in the business for 35 years and can find everything to be excellent at the dealership. More

Service I was previously having my car serviced at a well-known Chevrolet dealership in Augusta, Georgia and was not happy. This dealership has the most cou I was previously having my car serviced at a well-known Chevrolet dealership in Augusta, Georgia and was not happy. This dealership has the most courteous and excellent service technicians who are more than happy to discuss any and all problems with you over the phone. I saw David Truitt when I first went to the dealership and since this was my first visit everything was explained to me up front and was handled very professionally. He called me the following morning and explained the repair and told me exactly when it would be ready. I could not have been more satisfied. They even provide a service to take you to work and pick you up in the afternoon (what a service oriented dealership). David explained it well...."the dealership sells you your first car...the service department sells you your next car." So true. Without good service you are not likely to return to the dealership. Thank you David and Phillip Towns, Service Director, for a awesome experience. More

David My service rep., David, was awesome. Took a little longer than expected, but because David had the repair man be thorough in inspection. Extended warr My service rep., David, was awesome. Took a little longer than expected, but because David had the repair man be thorough in inspection. Extended warranty bought covered the price. More