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Master Buick GMC
Augusta, GA
1,406 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,406 reviews
October 10, 2026
No fuss, no stress, no pressure. Courteous staff, clean facility. Overall very good experience. Highly recommend. Courteous staff, clean facility. Overall very good experience. Highly recommend. More
by crevan.reid
Verified CustomerEmployees Worked With
October 10, 2026
To Whom It May Concern Subject: Unsatisfactory Service 1. On 9/22/2026 I had an Appointment at 08:15 with Buick GMC of Augusta, 3710 Washington Rd, Augusta, Ga 30907, phone number 706-539-5477. Service 1. On 9/22/2026 I had an Appointment at 08:15 with Buick GMC of Augusta, 3710 Washington Rd, Augusta, Ga 30907, phone number 706-539-5477. 2. I Arrived at 08:10 to drop my truck off Sierra 1500 for an Oil Change, Tire Rotation, Brakes checked and the (AEB) light checked. 3. I was contacted at 2:40 pm that my truck was ready, I asked did they check the brakes and he informed me that they did and they drove at least 10 miles, (now) I am requesting to know what are you doing to check the brakes for 10 miles, high as gas is today, I just put 65,00 dollars of gas before I drop my truck off, I’m requesting some reimbursement for gas, I write down the miles in and out and they drove my truck 13 miles. 4. When I went to the desk to get my key the lady at the desk was trying to charge me for the oil change and tire rotation and I had to inform her again that I have a maintenance plan so now I have to waste more time for them to redo the paperwork, that’s unsatisfactory. 5. When I got in my and checked the (AEB) light was still on, so I had to go back in there and ask what’s going on with the (AEB) light, it is still on, they told me that no one told them to check it, now one of the came out and check but it wouldn’t go off, so he told me to bring my truck back up their tomorrow, keep in mind I live 15 miles from there, now we already talked about the gas. 6. When I return the next day at 09:00, it took about 1 hour and 15 minutes and the rep told me that they calibrated the front camera but if the light come back on we may need to change the camera, that don’t sound right to me, this cost me 169.02. 7. In closing; I like to know why did it take 6 hours and 30 minutes for a oil change, tire rotation and check brakes; and why do you need to drive 10 to 15 miles to check brakes and to me it just did not sound right the way he said if the light come back on they may need to replace the camera and that will cost 1,227.00, I was very unsatisfied and disappointed with the service I received. 8. PS; I FOUND A KEY IN MY TRUCK # MR JOHNNY ROBINSON Also: they don't show no concern for customers time and give out appointments when you the customers vehicle 6 1/2 hours for a oil change, tire rotation and brake check, that's unsatisfactory service and why do you need to drive a vehicle 10 -13 miles to check brakes, i don't understand, i live over 10 miles from Master GMC now that's over 20 miles already and high as gas is right now, at lease you can do is put the gas back in my vehicle, i am requesting a response THANK YOU More
by airborneaug
October 10, 2026
The staff was excellent. I especially liked the way the team communicated with me concerning my vehicle. I especially liked the way the team communicated with me concerning my vehicle. More
by Teresa King
Employees Worked With
October 09, 2026
Had an issue with coolant leak in my 2023 GMC Canyon. Brought it in for recall but when I got home the leak was worse. Had to have it towed back in and evidently the new hose didn’t have a proper seal. R Brought it in for recall but when I got home the leak was worse. Had to have it towed back in and evidently the new hose didn’t have a proper seal. Repaired now but took two service calls. More
by ljlewis
October 09, 2026
Great Service! !! They accommodated me on a quick notice oil change service and were amazing! Thank you! !! They accommodated me on a quick notice oil change service and were amazing! Thank you! More
by perez121
Employees Worked With
October 09, 2026
Couldn’t have been better. Easy process and staff was knowledgeable and helpful. J S Easy process and staff was knowledgeable and helpful. J S More
by JDSCHAFER1120
October 08, 2026
Friendly professional treatment. Accurate information and good recommendations. I have been treated well each visit to service. Accurate information and good recommendations. I have been treated well each visit to service. More
by wlord16
October 07, 2026
Cooperative and supportive with getting recall part and service scheduled. Reached about rescheduling appointment first service scheduled. Reached about rescheduling appointment first More
by ambassador357
Employees Worked With
October 05, 2026
I made an appointment to get my vehicles shifter replaced, for seven days from when I placed it, they called me the next day and asked me if I could come in the next day to get my vehicle looked at. replaced, for seven days from when I placed it, they called me the next day and asked me if I could come in the next day to get my vehicle looked at. They had my vehicle for two days, got it fixed, and got it back to me, and were very responsive and helpful with keeping me up to date More
by adam.reynolds1776
