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Master Buick GMC

Augusta, GA

Overview
Employees
Reviews
Vehicles
4.7
1,265 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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3710 Washington Rd

Augusta, GA

30907

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Showing 1,265 reviews

July 26, 2026

Master has great service before and after the sale. Best service all around. Wouldn't go anywhere else! More

by nje63
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Anderson. Gavin
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Jul 26, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with our service at Master Buick GMC Augusta, both before and after your purchase. Your loyalty means a lot to us, and we look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 26, 2026

The gentleman who helped us was very professional and courteous. He came and explained to us about the tire and our options for it More

by GUSSIESUE0809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you had a positive experience with our service at Master Buick GMC Augusta. Our goal is to provide professional and courteous service, and it’s great to know we met that expectation. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 25, 2026

I had visited several dealers in the last week, Ford, (2), Nissan, Jeep, and then GMC. GMC was the most enjoyable. I personally place great stock on the sales person returning my key after looking at More

by cwhitley1119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Anderson
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Jul 26, 2026 -

Master Buick GMC responded

Appreciate you taking time to let us know how everything went! I truly appreciate your kind words about your experience at Master Buick GMC Augusta. It’s great to hear that Wayne made the process enjoyable and seamless for you. We strive to provide excellent service, and feedback like yours motivates me to keep up the good work. We look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 25, 2026

The service rendered was very costly. I avoid dealer service if at all possible. My preferred independent could not meet my schedule for this issue. More

by jbullar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2026 -

Master Buick GMC responded

Thank you for sharing your experience with us. I understand that service costs can be a concern, and I appreciate your feedback. At Master Buick GMC, we strive to provide high-quality service and ensure our customers feel valued. If you have any specific questions or would like to discuss your service further, please feel free to reach out to me directly. We hope to assist you again in the future. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 25, 2026

The work was done in a timely manner and a fair price. My truck broke down and had to towed to the dealership. I went by the service department, left my information. They handled the issues. I called a co More

by DMERTINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! I’m glad to hear that our service department was able to get your truck back up and running quickly and at a fair price. I appreciate your trust in Master Buick GMC, and am pleased that we could assist you during your visit. If you ever need anything else, don't hesitate to reach out. Safe travels, and our team hopes to see you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 25, 2026

I was very pleased the way Mr Colby Wedell handle the ac repairs kudos to the staff as well. More

by JOJO.FURSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Wedell
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Jul 25, 2026 -

Master Buick GMC responded

Thank you for your wonderful review, Jojo! I’m thrilled to hear that you were pleased with the way Mr. Colby handled your AC repairs. We strive to provide excellent service, and your kind words mean a lot to us. We hope to see you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 23, 2026

I am thankful for the water that is available at no cost. It did take longer than an hour for an oil change and tire rotation but there were no issues. More

by lakeishabillingsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2026 -

Master Buick GMC responded

Thank you for your feedback, Lakeisha! I’m glad to hear you appreciated the complimentary water during your visit to Master Buick GMC Augusta. We strive to provide a comfortable environment for our customers. I also appreciate your understanding regarding the time it took for your oil change and tire rotation. We hope to see you again soon for your next service! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 23, 2026

Professional, timely, and courteous. Really a great place to visit. Service with you guys since purchased. More

by LATHARIO51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you found Master Buick GMC Augusta to be professional, timely, and courteous. Your satisfaction is our priority, and we appreciate your continued support since your purchase. We look forward to welcoming you back next time! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 22, 2026

I'm repeating a 5 Star rating for Master GMC due to their service department continuing to take care of us the way you would expect to be treated at a friend's repair shop. Our service advisor is Gavin Hyatt More

by gary310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roscoe Peace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2026 -

Master Buick GMC responded

Thank you so much for your kind words, Gary! I truly appreciate your continued trust in Master Buick GMC Augusta and our service department. It’s wonderful to hear that Gavin and the rest of our team have made your experience feel like a visit to a friend's repair shop. We look forward to seeing you again and providing you with the same exceptional service. Thank you for sharing your experience! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 20, 2026

Service took a little over an hour for an oil change and tire rotation. Only beverage option was hot coffee or hot tea. No water or not even a vending machine accessible to customers. More

by gej215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2026 -

Master Buick GMC responded

Thank you for sharing your experience. I understand your comments regarding your service visit, including the wait time for your oil change and tire rotation, as well as the available customer amenities. At Master Buick GMC, we strive to provide a comfortable and convenient experience while customers are visiting our service department. Feel free to connect with me directly if you’d like to go over this further. We remain focused on improving our customer experience and creating a more welcoming environment for every visit. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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