Master Buick GMC

Great service The tech found the issue and before he finished the service he test drove the vehicle again to be sure it was ready. I am impressed with techs and ser The tech found the issue and before he finished the service he test drove the vehicle again to be sure it was ready. I am impressed with techs and service departments that drive the vehicle to hear or feel the problem rather than just connect it to computer diagnostics. More

Didn’t deliver when promised Dropped car off at 9:15 for a basic oil change and tire rotation service. Was told car would be ready by noon when I made the appointment. They didnt Dropped car off at 9:15 for a basic oil change and tire rotation service. Was told car would be ready by noon when I made the appointment. They didnt have it ready until 1:00. When I arrived at 1:00, it took another 15 min to get the car. Not a good first impression for service. Had higher expectations from Master. More

14000 mile service Work was timely and thorough. I was provided with a ride back to my office as well as a ride back to dealership once work was completed.I am very sat Work was timely and thorough. I was provided with a ride back to my office as well as a ride back to dealership once work was completed.I am very satisfied with service. More

Slow leaking tire I brought my 2018 Yukon back in for a slow leaking passenger side front tire. Service rep got me in quickly, but couldn't find a problem. Next 3 mor I brought my 2018 Yukon back in for a slow leaking passenger side front tire. Service rep got me in quickly, but couldn't find a problem. Next 3 mornings my tire still would have 15lbs of air in the tire after filling it back up with air. Drove to Michigan and took it to a different dealer and they found a small hole in the tire. Problem solved! #125570 More

Customer opinion The service advisors are not friendly or quick to get you processed out. I purchased the extended service package but I always have to remind them of The service advisors are not friendly or quick to get you processed out. I purchased the extended service package but I always have to remind them of it. More

Best car shopping experience I have ever had Not only did this lot have the exact car with exact features I was looking for, but they also offered it at a very fair competitive price. On top of t Not only did this lot have the exact car with exact features I was looking for, but they also offered it at a very fair competitive price. On top of that......I was blown away with the customer service provided by Nichole. She was professional, friendly, and very prompt. Nichole truly made this the smoothest purchase I have ever made. 110% satisfied More

Excellent Quick an friendly service to get me in the right ride , al kemp did a great job in sales couldn't have asked for anything better was super fast in an Quick an friendly service to get me in the right ride , al kemp did a great job in sales couldn't have asked for anything better was super fast in an out More

Encore service Excellent service provided by staff. Very friendly and professional. Explained all work that was completed and issues yet to be taken care of. I will Excellent service provided by staff. Very friendly and professional. Explained all work that was completed and issues yet to be taken care of. I will definitely continue to use this service department for my Buick. More

Couldn't ask for a better experience! Everyone I encountered at Master was nothing less than kind and professional. Sue, in particular, went above and beyond to find just what i was looki Everyone I encountered at Master was nothing less than kind and professional. Sue, in particular, went above and beyond to find just what i was looking for, ensure I'd be all set when I arrived to pick up my vehicle and followed up with a check in afterwards. I'll do business with them again...no doubt! More

Awesome place to buy your next car or truck! Just wanted to say how impressed I am with this dealership. I had an awesome experience. I was looking for a slightly used truck. Found a truck which Just wanted to say how impressed I am with this dealership. I had an awesome experience. I was looking for a slightly used truck. Found a truck which was just as advertised and just what I was looking for at a great price. The staff was so polite and courteous. I would definitely be back for future purchases. More