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Master Buick GMC

Augusta, GA

4.8
1,151 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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3710 Washington Rd

Augusta, GA

30907

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Showing 1,151 reviews

August 20, 2018

Great Experience, I'll definitely return I went in to price a car and wind up walking away with a better deal than I could have hoped for. The sales staff was extremely helpful and they reall More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Kemp, Keith Stone
Aug 21, 2018 -

Master Buick GMC responded

We are thrilled you had such a great experience with our team! Our goal is to provide you with the best service in the sales and in service too! We hope to see you in the future to take care of you! We appreciate your business! Welcome to the Master Family! Kathy Hensley, Owner

August 20, 2018

Great experience The dealership had a vast number of vehicles to choose from and various price ranges. Eddie Overby and Wade Howard are top notch salesman. They are e More

by MANDRBRANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Master Buick GMC responded

We are thrilled you had a great experience purchasing your vehicle! Wade and Eddie are a great team! Please know we are here whenever you need us! We are so grateful for your business! Kathy Hensley, Owner

August 18, 2018

Oil change Very friendly staff and great service. Car was ready when promised. Everyone was very professional. All my questions and concerns were answered. Wait More

by mary.frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Goddard
Aug 21, 2018 -

Master Buick GMC responded

Thank you so much for taking the time to review our Service Department! We are grateful for your business and look forward to serving again! Kathy Hensley, Owner

August 17, 2018

My first appointment was on time and speedy. I also like that there was no charge. David Truitt was very kind and explained what my visit would entail. I was pleasantly s More

by Lorene's Service Appts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Truitt
Aug 18, 2018 -

Master Buick GMC responded

We are pleased that your visit went so smoothly! We look forward to serving you in the future! Thank you for your business!

August 16, 2018

Thanks Nicole! Nicole did such a great job helping us find a perfect ride for our growing family. Everything was quick, easy, and simple. They went out of their way More

by DavidNash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Master Buick GMC responded

Thank you for taking the time to let us know how well you purchase experience went! We are so grateful for your business and look forward to serving you in the future! Kathy Hensley, Owner

August 16, 2018

100000 Mile Checkup Great service department. Based on other auto service center, the overall cost are price. Good transportation to/from service center. Everything discu More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Truitt
Aug 18, 2018 -

Master Buick GMC responded

Thank you for taking the time to give us this great review! We do try very hard to be competitive with other service departments in the area! We look forward to serving you in the future and thank you for your business! Kathy Hensley, Owner

August 16, 2018

They were friendly and completed the service on time. Charles was very nice when he checked me in for service. I only had to wait an hour for my service to be completed. William was friendly and helpful w More

by Bev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Master Buick GMC responded

Thank you for your review! We appreciate your business! Kathy Hensley, Owner

August 16, 2018

Thanks for keeping my favorite car in great shop!! Whether I need a routine oil change or I am seeking answers to a mystery sound, the service department is helpful and eager to keep my favorite car in More

by Meg in Georgia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : cashier Was helpful and friendly.
Nov 27, 2018 -

Master Buick GMC responded

Meg, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Master Buick GMC and we look forward to your continued business! Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 15, 2018

Awesome Nicole was very helpful in helping us purchase our “new to us” truck. She didn’t pressure us and made sure we were happy with our choice before signin More

by Dibert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Marshall
Nov 27, 2018 -

Master Buick GMC responded

Congratulations on your "new to you" truck! Thank you for taking the time to write about your experience. It's great to know Nicole and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 14, 2018

Wonderful experience Stopped by without an appointment. David checked and right away knew what was wrong with my vehicle and immediately sent it to be repaired. Didn't hav More

by GMCTerrain2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Truitt
Aug 26, 2018 -

Master Buick GMC responded

We are thrilled our Service Team was able to quickly and efficiently get you back on the road! We appreciate your kind words and your business! We look forward to seeing you again! Kathy Hensley, Owner

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