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Frank Ward
Frank Ward at Master Buick GMC

Frank Ward

General Sales Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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5.0
59 Reviews

Dealership Experience

28 yrs, 4 mos

Industry Experience

41 yrs

5.0

59 Reviews

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59 Reviews of Frank Ward

June 30, 2026

Dealership Rating
Employee Rating

Master always makes the car buying experience pleasant. The dealership staff is more than helpful. Frank, Eddie, and Sue are the best. More

by crampssnyder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Sue Oertle, Phillip Towns, Brooke Jennings

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Jul 01, 2026

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you had a pleasant car buying experience at Master Buick GMC. We always strive to provide exceptional service. I appreciate your kind words, and we look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 28, 2026

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Employee Rating

My experience with Master GMC has been amazing since the first visit shopping for a vehicle, until the latest service appointment. Everyone I have met has been professional and always smiling. They seem to More

by susanwaters7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Oertle, Nicole Rowell, Charles Williams, Steve MacDonald, William Fanning, Brooke Jennings

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Jun 28, 2026

Master Buick GMC responded

Thank you for your wonderful review, Susan! I’m thrilled to hear that your experience with Master Buick GMC has been amazing from your first visit shopping for a vehicle to your latest service appointment. We take great pride in providing professional and friendly service, and it means a lot to us that you feel valued. I appreciate your kind words, and we look forward to seeing you again soon! Thank you for choosing us! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 27, 2026

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Employee Rating

We visited Master GMC 4 or 5 times over 2 weeks. Christian & Eddy were amazing to work with. They never pressured us to do anything that we didn’t want to. I feel we got a really good deal on our ne More

by adamdcason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby , Christian ⭐️⭐️⭐️⭐️⭐️

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Jun 28, 2026

Master Buick GMC responded

Thank you for your wonderful review, Adam! I’m thrilled to hear that you had such a positive experience with Christian and Eddy at Master Buick GMC Augusta. It’s great to know you felt no pressure during your visits and are pleased with your new vehicle. I appreciate your feedback, and we look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 16, 2026

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Employee Rating

Very happy with my experience, Frank and Roscoe were great to work with. Phillip in the service department always a great job. More

by browntimberlogging
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Peace, Phillip Towns

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Jun 17, 2026

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with Frank, Roscoe, and Phillip at Master Buick GMC Augusta. Your satisfaction means a lot to us, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 09, 2026

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Employee Rating

Great place to do business with. We have purchased over 30 vehicles there and will continue to do business there because of the quality people there. More

by RICHIE9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Wade Hooker, Wade Howard, Phillip Towns

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Jun 09, 2026

Master Buick GMC responded

Thank you for your wonderful review, Richie! I truly appreciate your loyalty to Master Buick GMC Augusta and am thrilled to hear about your positive experiences with us. It's great to know that we have made a lasting impression on you. Our team looks forward to assisting you with your future vehicle purchases! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 03, 2026

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Employee Rating

We want to commend Eddy Overby for his assistance, professionalism and outstanding customer service. Also our Sale Consultant Wayne Anderson for his tremendous professionalism and attention to detai More

by jamesauter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Schafer, Steve MacDonald, Brooke Jennings, Katie Stewart Schafer , Ms. Annette

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Jun 04, 2026

Master Buick GMC responded

Thank you for your commendation, James! I truly appreciate your kind words about Eddy and Wayne. At Master Buick GMC Augusta, we pride ourselves on delivering exceptional customer service, and it’s great to hear that both Eddy and Wayne provided you with outstanding assistance and attention to detail. We look forward to seeing you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 02, 2026

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Employee Rating

Dealing with this dealership was convenient and I had no issues. Logan Wood was great and Frank Ward was awesome. More

by ashedd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Peace , Logan Wood

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Jun 03, 2026

Master Buick GMC responded

Thank you for sharing your positive experience with us! I’m thrilled to hear that your visit to Master Buick GMC Augusta was convenient and that both Logan and Frank provided you with excellent service. I appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 31, 2026

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Employee Rating

Fifth vehicle I have purchased. I can’t imagine going anywhere else. I always recommend Master! More

by BUTCHASKEW11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Peace , Logan Wood

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May 31, 2026

Master Buick GMC responded

Thanks for letting us know how everything went, Butch! I truly appreciate your loyalty and am happy to hear that you have purchased your fifth vehicle from Master Buick GMC Augusta. Your recommendations mean a lot to us, and we look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 22, 2026

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Employee Rating

I definitely recommend Master Buick GMC ! Good honest people to deal with from start to finish. More

by MAGNOLIABUILDINGS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wade Hooker, Wade Howard , Jeff McKee

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May 23, 2026

Master Buick GMC responded

Thank you for your kind words! I truly appreciate your recommendation and am delighted to hear that you had a positive experience with us at Master Buick GMC Augusta. Our team strives to provide honest and excellent service to every customer. We look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 21, 2026

Dealership Rating
Employee Rating

Excellent! I have used this dealership for over 30 years and have purchased many automobiles. I have gotten great service and good prices. More

by kelly.richard06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Schafer, Charles Williams, William Fanning, Phillip Towns, Bernard Hughes, Brooke Jennings, Katie Stewart Schafer , Bill Whitten

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May 21, 2026

Master Buick GMC responded

Thank you for your wonderful review, Kelly! I truly appreciate your loyalty to Master Buick GMC Augusta over the years. It's fantastic to hear that you've consistently received great service and good prices. We look forward to continuing to serve you in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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