Frank Ward

The best purchase experience I have had buying a vehicle anywhere. I am glad I made the trip from Columbia. anywhere. I am glad I made the trip from Columbia. More

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Master GMC ,Buick is the best dealership around for sales and service.. Courteous staff, and efficient. Makes buying a vehicle a pleasure. sales and service.. Courteous staff, and efficient. Makes buying a vehicle a pleasure. More

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Return customer multiple times for new Denali trucks. ..great trucks but always comeback here because of the great people! ..great trucks but always comeback here because of the great people! More

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Everyone from Frank, Eddie, Sue and Keith were absolutely wonderful in the process of me buying my new GMC Sierra 1500 Denali. They really made me feel appreciated. Frank(General Sales Manager) was great in wonderful in the process of me buying my new GMC Sierra 1500 Denali. They really made me feel appreciated. Frank(General Sales Manager) was great in giving me a wonderful price on my trade in, Eddie(Sales Manager) was wonderful in providing excellent discounts and cash incentives, Sue(Sales Person) was excellent in getting accessories transferred from my trade in vehicle, and then showing me and helping me through the process of the infotainment system on the new truck and Keith(Finance Manager) was excellent in the doing and going over the finance options that saved me lots of money on financing. I highly recommend Masters Buick GMC to buy a new or even a used vehicle. More

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Excellent sales and service! We have been very pleased with every interaction with Master Automotive! Thank you!! We have been very pleased with every interaction with Master Automotive! Thank you!! More

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Great service and awesome sales team. They work hard to please and satisfy every customer please and satisfy every customer More

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I bought a GMC Canyon Sue was great with her help. Shortly after that purchase I new I had made a mistake i watched the web site until I saw this 2019 Ram pickup that I thought I could trade for. Fran Shortly after that purchase I new I had made a mistake i watched the web site until I saw this 2019 Ram pickup that I thought I could trade for. Frank and Al made it happen. I’m very pleased with this truck. Frank and Al was great but I really miss my friend Teddy Roberts. The finance man was great also but I cannot remember his name sorryThis makes about vehicle 15 I’ve bought from master Buick thanks for all the help. Richard johnson More

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Purchased a Certified PREOWNED Buick Enclave. Day 3, leak from sunroof. Water damage both side panels. Solution “bring it back to be fixed. Fraudulent sale leak from sunroof. Water damage both side panels. Solution “bring it back to be fixed. Fraudulent sale More

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Exceptional Customer Service Let me say this, Eddie Overby and Gene Baxley was extremely nice and knowledgeable. They went out of there way to find me the perfect truck. I have be Let me say this, Eddie Overby and Gene Baxley was extremely nice and knowledgeable. They went out of there way to find me the perfect truck. I have been coming by for 4 years wanting to upgrade. They never tired of me coming by to look. Those 2 make a great team. They explained everything in detail, so there wasn’t any hidden charges or surprises at the end. Also, Keith Stone was very knowledgeable and with his experience and expertise. For the 1st time ever on a new car, I bought extra warranty and oil change stuff, thank to Keith. Also, I would like to say thanks to these 3 guys and Frank Ward for his patience in letting me look and test drive the different model. Will you have an All Star Team here, I am constantly telling my friends to visit theses guys. I will be back, thanks to these 4 guys! I like the service department that’s another reason I bought from Masters, Phillip caters to his customers. More

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Service Excellent service and customer care. The staff is great and always friendly and helpful. Highly recommend Master Buick for all automotive needs. Every Excellent service and customer care. The staff is great and always friendly and helpful. Highly recommend Master Buick for all automotive needs. Everyone I have had contact with at the dealership goes out of their way to satisfy the needs of their customers. More

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