Master Buick GMC

Excellent and efficient Service Department Charles is an awesome service advisor who is on top of his expertise on the GM/Chevrolet vehicles I have as well as the other gentlemen who are very t Charles is an awesome service advisor who is on top of his expertise on the GM/Chevrolet vehicles I have as well as the other gentlemen who are very team work oriented and it shows! I am always greeted in a courteous manner when I visit the service department and that is a nice gesture to the customers. A big THANK YOU to Mike Harper, Parts Manager who always chooses to order the best parts for my vehicles and provide top of the line advice on vehicle parts that are needed. A special Thank You to the certified mechanics that are highly trained employees and trusted to diagnose and repair my vehicles to my satisfaction. Lastly, to Aaron who was in charge of cleanup on my vehicles, both in for much service this past month that I should have been charged rent and storage fees, ha!, well done clean up on the vehicles sir! He deserves every dollar he makes. Big tip for him. Again, many thanks as well to all the aforementioned staff. Big bonus’s and well deserved pay raises for all! Alison A. Read More

Vehicle service Brought my vehicle in for service, took and hour. I've always have been treated good at this dealership. Brad has always been so respectful helpful Brought my vehicle in for service, took and hour. I've always have been treated good at this dealership. Brad has always been so respectful helpful. More

Excellent professional service. Excellent folks and excellent service. Very professional and friend folks. I have been a customer of this dealership for almost 40 years and I cannot Excellent folks and excellent service. Very professional and friend folks. I have been a customer of this dealership for almost 40 years and I cannot say enough good things about them. Hats off to Phillip Towns and his entire staff. l More

Great efficient professional service Service department functioned in an efficient manner with timely repairs. Good communication. I felt like the service department functioned as a good Service department functioned in an efficient manner with timely repairs. Good communication. I felt like the service department functioned as a good team. Exceptional value. Service department exceeded my expectations. More

Service Outstanding service as usual, Honesty and integrity were evident in my dealings with Charles and others. Had to replace a damaged tire and elected t Outstanding service as usual, Honesty and integrity were evident in my dealings with Charles and others. Had to replace a damaged tire and elected to replace them all. Charles advised me to wait until he checked them for wear. He then called me and advised against replacing the other three as he determined that there was plenty of wear left. Most other dealer service departments would have simply replaced them all. In short, he had the customers best interest in mind and saved me a lot of money. More

Great Service My A/C blew out and i turned it in on a Wednesday for service, and Thursday afternoon it was ready! It was so quick! The staff was super friendly and My A/C blew out and i turned it in on a Wednesday for service, and Thursday afternoon it was ready! It was so quick! The staff was super friendly and offered me a loaner car. I would recommend them to anyone! More

David truitt Had a great experience hands down David truitt went out of his way to make sure I was taken care of. Just had a bad experience at Bob Richards and Da Had a great experience hands down David truitt went out of his way to make sure I was taken care of. Just had a bad experience at Bob Richards and David helped me with my truck I will be coming to master Pontiac for all my service needs ! More

Awesome When you go to Master Buick service you cant see anyone else but David. Great personality keeps you posted detail for detail about your vehichle every When you go to Master Buick service you cant see anyone else but David. Great personality keeps you posted detail for detail about your vehichle every step of the way. I will forever remember him and when i go back he will always get my service. Might i add he's awesome with children my daughter who is 2 remebered his name and face after not seeing him for 3 weeks. Stop and see him hes the BEST More