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Master Buick GMC
Augusta, GA
1,135 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,135 reviews
March 25, 2019
Excellent!!! A+ Everything excellent. From making the appointment, Master calling to remind you of the appointment, friendly customer service and excellent service d Everything excellent. From making the appointment, Master calling to remind you of the appointment, friendly customer service and excellent service department. Excellent job by all personnel. Professional, thumbs up!! More
by Sam
Verified CustomerEmployees Worked With
David Truitt, Porsha Cox
March 25, 2019
Superb customer service Always felt that more than trying to sell they were guiding me in the process with no rush. Superb customer service. Would recommend to anyone. Always felt that more than trying to sell they were guiding me in the process with no rush. Superb customer service. Would recommend to anyone. More
by Tony
Employees Worked With
Tony Goddard, Keith Stone
March 24, 2019
Purchase of a new Acadia Everyone was very friendly and a pleasure to work with. They were eager to help and answered all of my questions honestly and promptly. I enjoyed wor Everyone was very friendly and a pleasure to work with. They were eager to help and answered all of my questions honestly and promptly. I enjoyed working with all of them. More
by BILL.HARDY
Employees Worked With
Gene Baxley, Keith Stone
March 24, 2019
Great experience! Roscoe was an excellent person to work with. He answered all of our questions and did everything he could to make our experience enjoyable. I would hi Roscoe was an excellent person to work with. He answered all of our questions and did everything he could to make our experience enjoyable. I would highly recommend! More
by ACLEE30
Employees Worked With
March 24, 2019
Great service Received outstanding care and service throughout visit. All problems found was address and repaired as agreed upon. Mr G keep me informed of the prog Received outstanding care and service throughout visit. All problems found was address and repaired as agreed upon. Mr G keep me informed of the progress. More
by Hummer3
Employees Worked With
Brad Gillespie
March 23, 2019
Want fix paint falling off a $ 60,000 truck Got a truck from there that I played over 60,000 for with only 7,000 miles and realized the tailgait weren't shutting right when I got home then the p Got a truck from there that I played over 60,000 for with only 7,000 miles and realized the tailgait weren't shutting right when I got home then the paint stared falling of 2 weeks latter. They will tell you they are giving you a 30 day warranty on top of the manufacturer warranty don't believe them More
by Jesse n
Employees Worked With
Brad Gillespie
March 23, 2019
Car Service It took 24 hours for someone to return my call to make an appt. When I dropped my car off,they were rude & acted as though they didn't want my busines It took 24 hours for someone to return my call to make an appt. When I dropped my car off,they were rude & acted as though they didn't want my business, possibly because I didn't have an appt. They didn't finish all the work I requested. They tested the wrong FOB. I called to check on my car 3 times before the service coordinator returned my call. We had excellent service when we purchased the car & in previous service encounters. More
by .im
Employees Worked With
March 23, 2019
Overcharged $400 for a door handle is just too xxxx much. I’m sorry, but there is just no excuse for that. Also, it took a week an a half to make this h $400 for a door handle is just too xxxx much. I’m sorry, but there is just no excuse for that. Also, it took a week an a half to make this happen. More
by Roscoe
Employees Worked With
Brad Gillespie
March 22, 2019
Two Days In a Row - 2 Vehicles Thank you Master Buick GMC for great service on our vehicles. You are our go to place for vehicle maintenance/service when we are in the South for the Thank you Master Buick GMC for great service on our vehicles. You are our go to place for vehicle maintenance/service when we are in the South for the winter. David Truitt was the guy that assisted us both days and he was exceptional. More
by kacee24
March 21, 2019
Charles is the man Awesome service department.. good vibes and culture. Brought my truck in for a recall and was promised a time that Charles kept. Even though he forgot Awesome service department.. good vibes and culture. Brought my truck in for a recall and was promised a time that Charles kept. Even though he forgot about to apply my coupon. More
by MWIDEMAN66
Employees Worked With
