Master Buick GMC

Absolutely amazing experience from start to finish. Kevin was very chill and laidback which was nice wasn’t being pushy at all gave me his opinions on different trucks there to help me make the best de Kevin was very chill and laidback which was nice wasn’t being pushy at all gave me his opinions on different trucks there to help me make the best decision for me didn’t care which one cost more. Very easy to talk too, ended up talking more about random things more than the truck. Also Eddie was fantastic helped me save a TON of money from interest rate, to discounts I didn’t even know I qualified for. Also gave me his honest opinion on which extended warranty and other options were actually worth the money. Both of them were amazing and extremely helpful. Without a doubt would recommend anyone to go there. More

Bought a pre-owned Denali from Master GMC . Nicole was my sales person. She took the time to answer my questions and let me look at the truck. She was polite, respectful and took care of everyt Nicole was my sales person. She took the time to answer my questions and let me look at the truck. She was polite, respectful and took care of everything efficiently. Great experience. More

The sales manager Eddie Overby, was rude and disrespectful to me Wednesday when I drove two and a half hours to buy a new 2500 Denali pickup. #1. I wanted to pay cash, he refused to give me the disrespectful to me Wednesday when I drove two and a half hours to buy a new 2500 Denali pickup. #1. I wanted to pay cash, he refused to give me the routing number and account number so I could wire the money from my account to the dealership account. 2. He wanted me to go to my bank and have my bank call him for the account information. 3. He told me he was going to hold the truck 48 hours after the money was wired to the dealership, because he wasn't going to take any chances of me canceling the wire transfer. Everyone else at the dealership are kind loving peoples. I feel Eddie Overby was prejudice toward me because of the color of my skin (dark brown). He even approached me in a hostile manner, Eddie shouldn't be in a leadership position? More

WOW! ! What an amazing place to do business. They make you feel like you're the most important person in the world from the time you get out of your car ! What an amazing place to do business. They make you feel like you're the most important person in the world from the time you get out of your car until you leave. Sue & Eddy both go far beyond to make your buying experience the best! Sue goes over every aspect of your new car with you so you're comfortable when you leave. Mr Jeff in finance is top notch! He's kind & courteous & goes out of his way to give you the best buying experience. I will never buy a automobile from anywhere other than Master GMC & from Sue Oertle. More

Roscoe got my paperwork done quickly and did a great job of going over all the details on my Truck. of going over all the details on my Truck. More

Deal was quick and easy, everyone I came in contact with was,Thanks Bill,extremely helpful. was,Thanks Bill,extremely helpful. More

Sue, Eddie and Keith were nothing short of amazing! I had to make an unexpected purchase in a very short time and they made me feel like family. They have a lifetime customer now! Thank you Sue, I Love I had to make an unexpected purchase in a very short time and they made me feel like family. They have a lifetime customer now! Thank you Sue, I Love my car! More

I went to the dealership to pick up my brand new 2023 Yukon xl. I drove all the way from upstate New York, thinking the deal was done but as soon as I got there, it was a BAIT AND SWITCH job. This is Yukon xl. I drove all the way from upstate New York, thinking the deal was done but as soon as I got there, it was a BAIT AND SWITCH job. This is gonna be one of the worst dealerships in the country as far as customer service and truthfulness goes. BUYER BEWARE More

My experience with Nicole was absolutely spectacular from the moment I walked onto the car lot until the moment I drove away, she was absolutely AMAZING!! She really went above and beyond in so many ways! Sh the moment I walked onto the car lot until the moment I drove away, she was absolutely AMAZING!! She really went above and beyond in so many ways! She even took the time to help me with setting up my car phone features before I drove my new car off the lot! She made my car-buying decision one of the BEST and I will definitely be referring her to all my family and friends and to anyone else who may be reading this review! If you're looking for someone with excellent customer service, friendly, knowledgeable, and genuine care (and the list goes on and on) Nicole is definitely the one you want to work with! 10/10 would definitely recommend! More