Mastrovito Hyundai

They are all very helpful and always following up to see how things are going with the new vehicle. how things are going with the new vehicle. More

Customer service is A+++. Kristian was so helpful and courteous. Highly recommend buying for Mastrovito. Kristian was so helpful and courteous. Highly recommend buying for Mastrovito. More

Friendly Service walked me through and explained things and let me ask questions. Did not feel rushed or pressured. Highly recommend !! and let me ask questions. Did not feel rushed or pressured. Highly recommend !! More

The customer service is top notch and professional. However for my most recent visit I had my yearly detail and resist-all treatment and had an oil change, tire rotation and wheel alignment so pretty However for my most recent visit I had my yearly detail and resist-all treatment and had an oil change, tire rotation and wheel alignment so pretty big day. After everything was finished I went to my car to leave. The exterior detail work was beautifully done but inside was a different story… I purposely left it a little more dirty than the last year because I kept it pretty clean they cut corner and left a few obvious coffee stains and some other things so when I pointed it out they took back the car to correct it. When I got it back again the issues were not resolved so I had to point it out THREE times to the point that the manager was very disappointed in his crew and nearly infuriated at his workers. Fast forward to this visit. I did not clean my car interior for a couple weeks to see if they would do a good job this time. The steering wheel is white so it built up dark hand prints on it, very noticeable and salt was sprinkled in the cup holders from road trip eating. So all very obvious areas to clean. When I sat down the steering wheel was still dirty with handprints and the cup holders still had salt everywhere and driver interior door handle had dirty handprints all over it as well as the B pillar. It almost looked like the interior wasn’t even touched. I didn’t bother to says anything because at that point I had been sitting in the waiting room for 5 1/2 hour and wanted to get out of there and not want to deal with the back and forth. I highly don’t recommend the detailing services unless you wish to be disappointed. The quality control and standards here are not acceptable. Everyone knows the most common place to clean in a vehicle besides the carpet is the cup holders…. More

Tony came in on his day off after referral from a former client. He was very helpful in picking the trim level and explaining pricing. Process moved very fluidly. client. He was very helpful in picking the trim level and explaining pricing. Process moved very fluidly. More

Came in for oil change and inspection. Was seen immediately. Very friendly welcome. Waiting room full but plenty of seating. Updated regularly on vehicle status. Was done within the hour. Was seen immediately. Very friendly welcome. Waiting room full but plenty of seating. Updated regularly on vehicle status. Was done within the hour. Thank you Mastrovito for excellent service. More

Brought my Kona in for the same electrical issues. This time the screen was frozen. Renee tested it herself. Later I was told they couldn’t replicate the issue and I had to bring it in when it was gli This time the screen was frozen. Renee tested it herself. Later I was told they couldn’t replicate the issue and I had to bring it in when it was glitching, which I did and it was. But instead of having a tech look at it immediately, the car was turned off and they couldn’t replicate the problem. Then argued with me about it and Renee thought maybe she wasn’t using the screen properly when asked about her experience when she got in my vehicle. So not only was the car not fixed (again) the service department will close ranks to protect their own. Just shop elsewhere. More

The is the 2nd vehicle I’ve purchased at the Mastrovito Hyundai Dealership! Both times the buying experience was serene, compared to other dealership I’ve been to in the past. I worked with Memo for this p Hyundai Dealership! Both times the buying experience was serene, compared to other dealership I’ve been to in the past. I worked with Memo for this purchase and he was beyond patient with me and answered every question I had. He was very kind and attentive throughout the whole process from start to finish! He also went out of his way to assist me with setting up the Hyundai corresponding app and then set me up with Mo who sat in the vehicle with me and physically showed me even more features and details etc. Again, this truly was one of the best buying experiences with ease and peace of mind. That is truly not an easy task to accomplish at most dealerships. However, I assure you at Mastrovito, it can be accomplished! Many thanks to ALL the people who assisted in any way with my purchase!!! More

Master bedroom has an awesome group working for him I would send all everybody that I know thank you and appreciate it would send all everybody that I know thank you and appreciate it More

Loved everything about my buying experience Belmin and derek were awesome and so professional. Not pushy at all derek were awesome and so professional. Not pushy at all More