837 Reviews of Mastrovito Hyundai - Service Center
Braelynn in service dept. is outstanding, very good communication, service dept. does an excellent job is outstanding, very good communication, service dept. does an excellent job More
I had an issue with my lifetime oil change that I got when I bought my car from lithia. I never had an issue with the free oil change until this service appt. They said that they wouldn’t honor it until when I bought my car from lithia. I never had an issue with the free oil change until this service appt. They said that they wouldn’t honor it until I have the actual contract to prove it. I never had to show it before. So I was charged 101.00 for an oil change. I had to go to the Lithia dealership around the corner to get my contract then they would refund my money. I really felt like they were accusing me of lying because they were so shocked when I came back and they had to give me a refund. I really considered never coming back but I don’t want to waste my free oil changes. More
The service was great. Very knowledgeable, efficient, friendly, and took great care of my vehicle. Very knowledgeable, efficient, friendly, and took great care of my vehicle. More
No matter how small or big my concern is, the service department has always treated me well. I'm never made to feel like I'm a bother to them. Luke is a pleasure to talk to. It's very nice to have a fa department has always treated me well. I'm never made to feel like I'm a bother to them. Luke is a pleasure to talk to. It's very nice to have a family owned business in our area that is friendly and actually cares about the customer. I will only do business with Mastrovito in the future. More
Employees are very concerned about satisfying customers They go the extra mile Easy to work with They go the extra mile Easy to work with More
Took my car in for an oil change and inspection. Drove in and the employees took over from there. When done, Renee walked me to my care and thanked me for coming in. A great service experience. Drove in and the employees took over from there. When done, Renee walked me to my care and thanked me for coming in. A great service experience. More
Excellent customer service . Kept me posted on status of my service. Explained needed services. Good experience Kept me posted on status of my service. Explained needed services. Good experience More
My service was fast and professional. I was treated with courtesy and received a follow up call checking on my satisfaction. I was treated with courtesy and received a follow up call checking on my satisfaction. More
Always a pleasure being at the dealership. Everyone pleasant and make you feel comfortable and at home Everyone pleasant and make you feel comfortable and at home More
We went to Mastrovito Hyundai to buy a new vehicle and left with the vehicle of our choice and are very happy with our purchase. Everyone was very helpful and friendly. Don't remember the associate that left with the vehicle of our choice and are very happy with our purchase. Everyone was very helpful and friendly. Don't remember the associate that processed the financing , but they also did an excellent job. More