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Matthews Ford
Norwich, NY
170 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 170 reviews
March 31, 2025
Since I entered the building everyone was friendly and attentive making sure my needs were being met. attentive making sure my needs were being met. More
by laurelfurner
March 29, 2025
Jon Mendolia was very helpful and scheduled diagnosis and repair quickly. He gave a through and detailed summary of repairs, etc. Vehicle work was completed in a very timely fashion. Thanks! repair quickly. He gave a through and detailed summary of repairs, etc. Vehicle work was completed in a very timely fashion. Thanks! More
by chuckwagon25
Verified CustomerEmployees Worked With
Jon Mendolia
March 27, 2025
I was pleasantly surprised at the price of a 2024 Truck, compared to used. We bought it! compared to used. We bought it! More
by 3wishescockers
Employees Worked With
March 26, 2025
Great experience with everyone at the dealership. They were all friendly and went beyond normal to be helpful. They were all friendly and went beyond normal to be helpful. More
by hshall44
March 25, 2025
Ramseys is a great salesman, never makes you feel pressured into going one way or another way. He was a great liaison with my bank rep to obtain financing and always argued in my favor. 10/10 ! Thank pressured into going one way or another way. He was a great liaison with my bank rep to obtain financing and always argued in my favor. 10/10 ! Thank you Ramseys ! More
by Woodchucker
Employees Worked With
March 22, 2025
We appreciate all they have done with us for many years 101%. Thank you so much! 101%. Thank you so much! More
by beverlymiller2015
March 22, 2025
love dealing with them. Have had several vehicles now. service is great and everyone very friendly. will be back again Have had several vehicles now. service is great and everyone very friendly. will be back again More
by pattianne
March 19, 2025
Good people, good service, fast and professional. Quality work, quality customer service with a personal touch, friendly and caring people. Quality work, quality customer service with a personal touch, friendly and caring people. More
by KMCKEEVER
March 13, 2025
Very clean, customer friendly, and easy to work with! Had a great experience with Richard would recommend him! Had a great experience with Richard would recommend him! More
by Laci
Employees Worked With
March 10, 2025
Richard provided great customer service. I went into Matthews in the morning and left that afternoon with a new car. I went into Matthews in the morning and left that afternoon with a new car. More
by Madbenny
Employees Worked With
