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Matthews GM Center
Vestal, NY
581 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 581 reviews
April 17, 2026
Once again you Stepped up and found that the parts that needed to be replaced again were still under warranty and we didn't have to fork out $500 for the fix. Thank you! needed to be replaced again were still under warranty and we didn't have to fork out $500 for the fix. Thank you! More
by DNILES64
Verified CustomerEmployees Worked With
April 16, 2026
Everyone was so friendly and very helpful. I enjoyed the process dealing with Paul and Adam was actually fun. Two men that deserve a raise. I enjoyed the process dealing with Paul and Adam was actually fun. Two men that deserve a raise. More
by DONNAMIKECLARK
April 14, 2026
Service was very good and easy for me to do. Communication with service people was great. Communication with service people was great. More
by MPMSEW
April 13, 2026
Jim is always professional and takes care of any issues and I always recommend him to others for great service and I always recommend him to others for great service More
by rawwilly54
April 12, 2026
Service is always top notch! Jim Rodgers and the team have been servicing my vehicles for about 20 yrs. Thank you!!! Jim Rodgers and the team have been servicing my vehicles for about 20 yrs. Thank you!!! More
by JSWATKO
April 12, 2026
The service guys were fine. It was a recall appointment. My reason for the single star is that (and this is my own fault as well, as I NEVER allow the dealer to do ANYTHING I ca It was a recall appointment. My reason for the single star is that (and this is my own fault as well, as I NEVER allow the dealer to do ANYTHING I can, for this very reason). They told me my Engine Air filter was very dirty, so I went ahead and gave permission to change it (like a 5 minute job and a $23 filter). I know the price because I looked up the EXACT filter at Autozone. THey charged me $97 to change an air filter! This is a $23 dollar filter and a 5 minutes job. HOW this correlates to a $59 charge for the air filter and $30 in labor beats me. BUT, as I said, this is just as much my fault because I know better and I did not ask how much it would be. This mistake WON'T EVER happen again. More
by TMORRISS0
Employees Worked With
April 11, 2026
Great service department. The car was ready ahead of time. Had great communication with the service rep. The car was ready ahead of time. Had great communication with the service rep. More
by RBERDINE
Employees Worked With
April 09, 2026
Great service department, very accommodating, helpful, work done without callback problems, service writers are a pleasure to deal with. Very pleased dealing with Jeff. work done without callback problems, service writers are a pleasure to deal with. Very pleased dealing with Jeff. More
by DSLOCUM1
Employees Worked With
Jeff in Service Department
