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Matthews GM Center

Vestal, NY

4.7
210 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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3721 Old Vestal Rd

Vestal, NY

13850

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Showing 210 reviews

February 22, 2024

Best. Service. Ever. I bought an SUV from Matthews because of it. Highly recommend the whole team! More

by BENJAMINCKNUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sorbello
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews GM Center responded

Thank you for choosing Matthews and congratulations on your new SUV!

February 21, 2024

OVER CHARGING service dept for sure. Need the money to help pay for the other 175 Mathews dealerships More

by DOC10346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Matthews GM Center responded

Hi Doc, when you have the opportunity please return Mike Ryders phone calls he would like to assist you with your concern. thank you

February 20, 2024

I had a great experience dealing with Tim Cawley! He is very professional and made my buying experience very easy! I highly recommend Matthews Auto!!! More

by BIGBILLCARDO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Cseledy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews GM Center responded

We're glad to hear Tim took great care of you! We appreciate your business and the great review!

February 20, 2024

Easy to schedule service, They explained to me what was needed and why Friendly, professional, Called when car was ready Offered to pick me up More

by brianwetzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted O'connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews GM Center responded

We're glad to hear our Team took great care of you, Brian! We appreciate the great review and your business!

February 16, 2024

Came in for my regular service. Also asked to have transmission checked out. Everything went fine and I had great communication from Scott letting me know that there were no problem More

by ft10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sorbello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews GM Center responded

Thank you for e great review and for choosing Matthews!

February 16, 2024

Got to the dealership on time and was Promptly received and schedualed. The work was done on a timely manner. More

by MICHAEL JIMENEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews GM Center responded

We're glad to hear our Team took great care of you! We appreciate your business, Michael!

February 08, 2024

Awesome dealership. They always do great work and always treat us well. Very well satisfied. More

by sebrinabrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews GM Center responded

Thank you for choosing Matthews and the great review!

February 08, 2024

Really great place got me right in for my work being done on my truck.people was really polite and friendly. Really set there goles on helping me More

by norton075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews GM Center responded

Thank you for the great review and your business!

February 03, 2024

Always given maximum attention - never disappointed with Communication . Comfortable waiting room Surroundings - efficient support - always hot coffee - nothing but positive interaction More

by sjrozek
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Tabeek
Feb 27, 2024 -

Matthews GM Center responded

What an awesome review of your experience with our Dealership! We truly appreciate your business and the perfect review!

February 01, 2024

Fred greeted me with a smile, offered a rental car (when one wasn’t set up) & explained the repair in detail. More

by tcappellett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews GM Center responded

We're glad to hear Fred took great care of you and if there is anything more we can do to ensure a better future experience, please don't hesitate to reach out and let us know how.

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