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Matthews Hyundai of Greece
Rochester, NY
1,284 Reviews
Matthews Hyundai of Greece is your local, transparent Hyundai Dealer located in 3975 Ridge Road in Rochester, NY. We pride ourselves on offering a no hassle, stress-free experience. Buy or Lease your new Hyundai from a dealership you can trust. Not only do we carry a BIG Selection of the latest New Hyundais but, gently-used and Certified options as well. We want to earn your business and keep you for life, that's why we offer our loyalty program, Matthews Rewards Plus which give you extensive offerings like saving on Oil Changes. Visit us today to discover the difference at Matthews! Family-owned since 1973.
Discover Matthews and how Matthews means More. Every Day. Every Way.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,284 reviews
October 02, 2025
I leased a new car and I got a bad flat tire from going over a bridge. Side wall damage. Called your service center right away. I told them the car would be towed there for repair. So I go this morning and over a bridge. Side wall damage. Called your service center right away. I told them the car would be towed there for repair. So I go this morning and tell me I don’t have an appointment and it will have to stay till tomorrow. I was not happy be no means. Eric treated me like xxxx and I and nor happy with the first time I enter your service department. He knew the car was coming there. Well we will take you home and bring me back. No thank you I want my tire fixed Well it’s going to be a couple of hours. Really Well you can wait. I said where do I wait , oh over hear. He knew I was up set. Well some one finally did get to my car and I was out of there. It was in the side wall damage When my car was ready he called me and he kind of changed his tune. My Experience there for the first time was horrible. I am not looking futon have to go back and have service done. I am a 23 years GM EMPLOYEE and I bought a car from you to be serviced by you in an emergency. Mind you my car is less than a month old. They put the tire on snd never even cleaned it up like the other wheels. Some service. So that is what I think. If Eric was having a bad Wednesday morning he should have got another cup of coffee and treat a senior citizen with a little respect. I just hope the next time I come in it all goes well. Maybe Eric needs a day off for an attitude adjustment. I am sorry. I usual not complain but this was just rude. More
by MARYANNBEACHNER1
Verified CustomerEmployees Worked With
October 02, 2025
Very helpful with both issues I had. Wait time good since I didn't have an appointment. Wait time good since I didn't have an appointment. More
by barbhohman8
September 29, 2025
Excellent service, very specific in the description of the car and very friendly when you want to drive the car. the car and very friendly when you want to drive the car. More
by francovd126
Employees Worked With
September 29, 2025
Mark worked with my daughter and treated her like she was his. If I lived closer to Rochester I'm certain Mark and I would be great friends. Straightforward and honest salesmen don't come around everyday. his. If I lived closer to Rochester I'm certain Mark and I would be great friends. Straightforward and honest salesmen don't come around everyday. If you're in the market for a vehicle, go see him. You won't be disappointed. More
by RGRANNIS1
September 29, 2025
They are always knowledgeable about my car, keep me well-informed about the repairs and do the work as quickly as they can as they know I have to wait for it. well-informed about the repairs and do the work as quickly as they can as they know I have to wait for it. More
by claricedhd
September 28, 2025
The customer service that I received while purchasing my vehicle was by far the best experience I have ever had purchasing a vehicle, the sales man that I worked with Bob was very attentive and professional vehicle was by far the best experience I have ever had purchasing a vehicle, the sales man that I worked with Bob was very attentive and professional and made the buying process easy and fun. Would 100% purchase another vehicle from this dealership. More
by Tapiz
Employees Worked With
Robert Zobel
September 27, 2025
Unless you need to plug in for the electrical ridiculousness need now & then, go to a regular mechanic & save yourself a fortune. I was quoted $2600 for repairs my SUV needed immediately. I was ridiculousness need now & then, go to a regular mechanic & save yourself a fortune. I was quoted $2600 for repairs my SUV needed immediately. I was so upset! Imagine how I felt when I bought the parts for $300! They smiled & said the labor won't be bad either.. pleasant. I like that! More
by CARLAPICCARRETO
September 26, 2025
Fast service and friendly, nice updated service facilities. I was even able to get a ride back facilities. I was even able to get a ride back More
by vdhrbh
Employees Worked With
September 26, 2025
Really appreciate that Hyundai covered most of the horn installation outside of the warranty end date. installation outside of the warranty end date. More
by rbsingh
Employees Worked With
