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Matthews Hyundai of Greece

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.7
1,103 Reviews
Matthews Hyundai of Greece is your local, transparent Hyundai Dealer located in 3975 Ridge Road in Rochester, NY. We pride ourselves on offering a no hassle, stress-free experience. Buy or Lease your new Hyundai from a dealership you can trust. Not only do we carry a BIG Selection of the latest New Hyundais but, gently-used and Certified options as well. We want to earn your business and keep you for life, that's why we offer our loyalty program, Matthews Rewards Plus which give you extensive offerings like saving on Oil Changes. Visit us today to discover the difference at Matthews! Family-owned since 1973. Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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3975 W Ridge Rd

Rochester, NY

14626

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Showing 1,103 reviews

September 04, 2024

We were greeted promptly and sat down with Justin quickly, even though it was really busy. Our questions were all answered and we took our car for a test drive. More

by steve.woeller17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin K.
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Sep 05, 2024 -

Matthews Hyundai of Greece responded

Hi Steve, We’re so glad to hear you had a great experience with Justin! Thank you for your business and the great review! We hope you enjoy your new ride!

September 04, 2024

Very welcoming, professional yet also friendly, greeted me promptly; Chris Raetz offered a beverage every time I walked in. Returned my calls & texts print. More

by TKLINDO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in financing : excellent! Professional, personable. , Chris Raetz
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Sep 05, 2024 -

Matthews Hyundai of Greece responded

HI, We’re so glad to hear you had a great experience with Chris Raetz! Thank you for your business and the great review!

September 04, 2024

Chris is awesome, super friendly, funny, and accommodating! I hope more people are able to work with him! More

by Devon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
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Sep 05, 2024 -

Matthews Hyundai of Greece responded

Hi Devon, We’re so glad to hear you had a great experience with Chris! Thank you for your business and the great review!

September 04, 2024

We were very pleased with our sales person and the staff in general. They were very professional and the purchase process was handled very efficiently. More

by ROG.HOWE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Blattner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Raetz
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Sep 05, 2024 -

Matthews Hyundai of Greece responded

Hello, We’re so glad to hear you had a great experience with us! Thank you for your business and we hope you enjoy your new ride!

September 04, 2024

Rich, Billy and Massimo were great to deal with. I highly recommend Matthews and it was an easy process. More

by mcgraw.fan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Blattner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich McDowell
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Sep 05, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with our team at Matthews Hyundai of Greece! Thank you for your business and the great review!

September 02, 2024

This is my second Tucson from Matthews. Justin very knowledgeable and helpful. Very comfortable environment and friendly staff More

by JHERZOG521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Kazlauckas
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Sep 05, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Justin! Thank you for your continued business and the great review!

September 02, 2024

Still having same issues ? ? Don’t know if it is as bad?? Plungers on the tailgate More

by dgiumen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know names
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Sep 05, 2024 -

Matthews Hyundai of Greece responded

HI, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Massimo Castelli or Service Manager Ashley Rourke- Salamone) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

September 02, 2024

I'm always happy to show up there. This time it was for a recall. I didn't wait there, but it was finished when promised Thank you. More

by cmichelsen52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Eric
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Sep 05, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the perfect review and your business!

September 02, 2024

I have a brand new Santafe and it has already been there 3 times and is still having issues. The service department seems annoyed every time I go there. More

by No
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
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Sep 09, 2024 -

Matthews Hyundai of Greece responded

Hi, We sincerely apologize. Our team has been made aware again that you need to be contacted ASAP. Can you please email us at TellUs@matthewsauto.com and provide us with the best number to reach you, to ensure our records are correct? Your business is important to us.

September 01, 2024

The person that took care of me wish his name is Matt was a professional doing his jod tried me like a friend thank you matt More

by vazquez676
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Sep 05, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Matt! Thank you for your business and the great review!

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