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Matthews Hyundai of Greece

Rochester, NY

4.7
1,141 Reviews
Matthews Hyundai of Greece is your local, transparent Hyundai Dealer located in 3975 Ridge Road in Rochester, NY. We pride ourselves on offering a no hassle, stress-free experience. Buy or Lease your new Hyundai from a dealership you can trust. Not only do we carry a BIG Selection of the latest New Hyundais but, gently-used and Certified options as well. We want to earn your business and keep you for life, that's why we offer our loyalty program, Matthews Rewards Plus which give you extensive offerings like saving on Oil Changes. Visit us today to discover the difference at Matthews! Family-owned since 1973. Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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3975 W Ridge Rd

Rochester, NY

14626

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Showing 1,141 reviews

May 16, 2025

Billy was great, he clearly explained everything step by step and helped me through explaining every part of the car! More

by IKKIK7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Blattner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 15, 2025

Overall a smooth process . Of course we had to do the dance, but Mark was very professional and a pleasure to deal with. More

by STANDINGRW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Orstrander
May 15, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for choosing Matthews Hyundai of Greece for your new vehicle! We're delighted to hear about your positive experience with Mark. We appreciate your kind words and look forward to serving you again in the future.

May 14, 2025

They were professional, helpful, answered all of my questions. They were able to locate and transfer a difficult to locate vehicle for me. More

by tomasimo
Recommend Dealer
Yes
Employees Worked With
Justin Kazlauckas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kazlauckas
May 15, 2025 -

Matthews Hyundai of Greece responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 12, 2025

Mr. DeSalvo was extremely helpful in selling me my car and also in securing a loaner car for me to use while waiting on paperwork. I felt very comfortable with his honesty and communication. More

by robemerk
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John DeSalvo
May 13, 2025 -

Matthews Hyundai of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 12, 2025

Great service, friendly and helpful staff, and a nice waiting room with amenities. Thank you More

by VNATIELLO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Contestabile
May 13, 2025 -

Matthews Hyundai of Greece responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 12, 2025

They did the work fast and with good communication. However, they forgot to put my inspection sticker on and when I was halfway home I realized it. I went back and every one was at lunch and had to wai More

by riddle.l.andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Scharping
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Matthews Hyundai of Greece responded

Hi- We want to apologize for the inspection sticker not being placed in your car from the start. We will use this as a training opportunity for our staff to make sure it doesn't happen again to another guest. Hopefully, you will give us a chance to earn your business again in the future.

May 11, 2025

I wasn't aware that there was a staff shortage. So I would have to leave my car. Then they didn't have the part to fix my car when they thought it was in stock. Now I have to miss some time at work More

by gcb411us
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Matthews Hyundai of Greece responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

May 11, 2025

Professional service and work. Service dept was helpful and friendly. Will use again when needed. More

by jsuda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

May 11, 2025

I have no complaints with service or employees. I don't need 15 words to say servic e was fine. More

by LOUNOVICK38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Matthews Hyundai of Greece responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 11, 2025

Service was Great as always. Todd, and the staff, got the job done ahead of time. More

by mikekosg20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Matthews Hyundai of Greece responded

Hi Mike- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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