Matthews Hyundai of Greece
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I initially came back to Matthews because of Todd in service. He is a good man and I always felt taken care of. And I ended up staying at Matthews this time and getting a Santa Fe due to Terry Smith. He service. He is a good man and I always felt taken care of. And I ended up staying at Matthews this time and getting a Santa Fe due to Terry Smith. He was awesome to work for. Approachable. Down to earth. Knowledgeable. I hope to work with him for my wife's next vehicle. More
Mark was down to earth, realistic, and not pushy. The dealership had the car we were looking for and did everything they could to facilitate the sale. The dealership had the car we were looking for and did everything they could to facilitate the sale. More
Was unaware how much money the service would cost. Waited for my car, was told service would take about an hour, it took 2.5 hrs. Eric was very nice however Waited for my car, was told service would take about an hour, it took 2.5 hrs. Eric was very nice however More
Great customer service. Have worked with Eric in the past but this appt was with Jared. Both are exceptional Have worked with Eric in the past but this appt was with Jared. Both are exceptional More
Service team is always a pleasure to work with given how busy they always are which makes it seem chaotic. However, when I leave the mechanics seem to never do a quality check. Previous visits it took four busy they always are which makes it seem chaotic. However, when I leave the mechanics seem to never do a quality check. Previous visits it took four visits just get my break light situation fixed due to them no spot checking their work. This most recent fix and visit, I asked my PSI of my tires and wires on my driver side to checked as well. Those were not checked, but they had no problem charging me for an extra hour of labor. If they did check my PSI, then my right rear tires was deflated to 30PSI while my other three were all set to 36 PSI based on my cars reading and my wires are still dangling. You take the good and the bad and this place does a decent job. Would highly recommend them for your oil changes, but make sure you remind them before you get your keys back if X and Y were done as something will go missed. More
My salesman Joe Mora was very knowledgeable and friendly, as was the General Manager Joseph Minarik. This was the 3rd Hyundai Sonata that I bought from this dealership. The service department advisor Todd as was the General Manager Joseph Minarik. This was the 3rd Hyundai Sonata that I bought from this dealership. The service department advisor Todd Scharping is very professional, and if I call with an issue, he gets my car serviced quickly. More
The purchase procedure went quick and well explained. All the questions I had were answered well. All the questions I had were answered well. More





