Back

Matthews Hyundai of Greece

Rochester, NY

4.7
1,111 Reviews
Matthews Hyundai of Greece is your local, transparent Hyundai Dealer located in 3975 Ridge Road in Rochester, NY. We pride ourselves on offering a no hassle, stress-free experience. Buy or Lease your new Hyundai from a dealership you can trust. Not only do we carry a BIG Selection of the latest New Hyundais but, gently-used and Certified options as well. We want to earn your business and keep you for life, that's why we offer our loyalty program, Matthews Rewards Plus which give you extensive offerings like saving on Oil Changes. Visit us today to discover the difference at Matthews! Family-owned since 1973. Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
Contact Dealership

3975 W Ridge Rd

Rochester, NY

14626

Directions

By Type

Showing 1,111 reviews

November 14, 2023

The work was done very well once all the parts came in from Hyundai v. More

by Jmichels
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in Service
Nov 15, 2023 -

Matthews Hyundai of Greece responded

Thank you for the great review and your business!

November 13, 2023

I had to work very hard to get satisfactory results from 9/19 break replacement. Very sad I had to endure multiple return trips to have them acknowledge the issue then fix it (this took over a period of 7 w More

by passportuklady
Workmanship
Recommend Dealer
No
Employees Worked With
Massimo Castelli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe..service manager.
Nov 15, 2023 -

Matthews Hyundai of Greece responded

We're sorry to hear about your recent experience. We are actively looking into your visit with our Management Team.

November 13, 2023

Todd was able to get me in right away and take care of the headlight even though the service area was unavailable. luckily a new bulb solved the problem and I was on my way shortly. More

by MELOUK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in service
Nov 15, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

November 03, 2023

When a significant "don't drive the car" problem occurred with my Sonata, Matthew's fit me in a full service schedule and fixed it. They also provided a free Lyft ride home. Everyone was preemptive and helpf More

by BIRTHMATTERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Sharping
Nov 03, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear our Team was able to get you into our Service Department quickly to assist with your vehicle. We truly appreciate your business and the great review!

November 02, 2023

New - clean- comfortable- very nice and cordial salespersons. Everyone was very respectful and help full. More

by JEFFREY.VANTHOF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schneider
Nov 03, 2023 -

Matthews Hyundai of Greece responded

Thank you for the great review and your business!

October 26, 2023

It has been 6 weeks since we purchased our 2023 Hyundai Santa Fe Calligraphy and we still have not received the second remote entry key fob or the full tank of gas promised. Five times we have been promise More

by ddt
Purchase Time
Recommend Dealer
No
Employees Worked With
Billy Blattner, Joe Minarik
Oct 30, 2023 -

Matthews Hyundai of Greece responded

Hello, We have looked into your recent visit and spoke with General Manager, Massimo Castelli. He stated you were to be in last Friday to have the key made (10/27). Please let us know if your issue has not been resolved 585-720-9000.

Nov 02, 2023 -

ddt responded

It has been resolved.

October 24, 2023

Mossimo and Joe were absolutely fantastic both very informative. I’m so pleased with my vehicle. Thank you.. More

by KATB1128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
October 24, 2023

Dealership it’s under heavy renovation. Understandably, it is hard to schedule an appointment on short notice. They provide transportation to an austere dealership so you can wait comfortab More

by petegott
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Raetz
October 23, 2023

Very friendly and efficient. Polite and knowledgeable. Clean premises. The manager is very pleasant and helpful. More

by rwyrsta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Blattner
Oct 24, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a pleasant experience with our Team! We truly appreciate your business and the great review!

October 23, 2023

Friendly, staff , service great, easy to schedule appointment, clean environment, very knowledgeable staff, thanked me for choosing Matthews More

by globallm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 24, 2023 -

Matthews Hyundai of Greece responded

Thank you for the great review! We appreciate your business!

...
65
...