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Matthews Hyundai of Greece

Rochester, NY

4.7
1,143 Reviews
Matthews Hyundai of Greece is your local, transparent Hyundai Dealer located in 3975 Ridge Road in Rochester, NY. We pride ourselves on offering a no hassle, stress-free experience. Buy or Lease your new Hyundai from a dealership you can trust. Not only do we carry a BIG Selection of the latest New Hyundais but, gently-used and Certified options as well. We want to earn your business and keep you for life, that's why we offer our loyalty program, Matthews Rewards Plus which give you extensive offerings like saving on Oil Changes. Visit us today to discover the difference at Matthews! Family-owned since 1973. Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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3975 W Ridge Rd

Rochester, NY

14626

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Showing 1,143 reviews

February 03, 2024

Todd is by far the biggest reason I keep coming back. His level of service is amazing. Thank you for the help! More

by ANTHONY_QUARTARO
Recommend Dealer
Yes
Employees Worked With
Todd S
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Todd is the best! We're glad to hear he always provides you with a great experience!

February 03, 2024

I have been going to Matthews (still am) for years and years. I have always been treated kindly and service never forced me to do anything but will let me kno if something will need to be replaced or will More

by jalaina187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd S
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you for your continued business and the great review! We look forward to serving you again soon!

February 03, 2024

Both the salesman I worked with did an excellent job! They were knowledgeable, attentive and helpful! More

by skobel3879
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Kelsey, Chris Raetz
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Thank you for the great review and your business!

February 02, 2024

Lights are still on the dashboard, including low tire pressure and service is overdue. Have tried emailing service manager 2x, still haven't had an answer back. More

by DBEERS605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Matthews Hyundai of Greece responded

Hello-If your issues have not been resolved, please give General Manager, Massimo Castelli a call at 585-720-9000. Your business is important to us

January 29, 2024

It was fast and thorough and was a pleasant wait in the new space, with good service with nice people. More

by MMS02554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl Ballard
Jan 30, 2024 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews! We appreciate the great review and your business!

January 23, 2024

Great people to work with. Will continue to by from Chris as he always treats us great. More

by MOYER_CLARENCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
Jan 30, 2024 -

Matthews Hyundai of Greece responded

We're glad to hear Chris always takes great care of you! We appreciate your business and the great review!

January 23, 2024

called for appointment for inspection and oil change. Scheduled and not a long wait. Also set my phone in car back to Bluetooth. More

by JCOREATHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd can't remember the young man who did inspection , Chris Raetz
Jan 30, 2024 -

Matthews Hyundai of Greece responded

Thank you for choosing Matthews to service your vehicle! We truly appreciate your business.

January 22, 2024

Would have given 5 stars but my 1/9/24 service appointment got mysteriously dropped from the service calendar. I made that appt on 12/27/23 with Denise. When I called on 1/8/24 to confirm the ap More

by ax66z
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Blattner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise
Jan 30, 2024 -

Matthews Hyundai of Greece responded

Thank you for letting us know about your recent experience. We will address with our Team and appreciate your business!

January 18, 2024

My buying experience was fantastic! The entire team couldn't have been more accommodating! Chris Raetz answered all my questions and concerns and worked diligently to put me behind the More

by rbense
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
Jan 30, 2024 -

Matthews Hyundai of Greece responded

Congratulations on your New Palisade! We appreciate your business and welcome to the Matthews family!

January 17, 2024

Love the clean new look. Very efficient set and the service team was terrific, specifically Todd the assistant service manager More

by ELAINECAUFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scharping
Jan 30, 2024 -

Matthews Hyundai of Greece responded

Thank you for your patience during our construction and the awesome review! We appreciate your business!

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