Back

Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
529 Reviews

529 Reviews of Matthews Hyundai of Greece - Service Center

Sort by
June 26, 2025

Matthews is one of the best if not the best dealer in town, I love everything about them. Nice job Matthews More

by eaddison1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Matthews Hyundai of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 26, 2025

They don't honor the Matthews 777 guarantee, service, sales, and vehicle service contracts they are all no good and would not recommend the cause of all services. I bought my car 5 months ago and never d More

by wolfbearboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Dondorfer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Rourke-Salamone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Massimo Castelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Minarik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Koval
2.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vibber
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Distaffen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Fairbairn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied, and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes. At your earliest convenience, please reach out to TellUs@matthewsauto.com.

June 25, 2025

The father and son were amazing. This dealership is wonderful. Everybody is nice and quiet. More

by JOELAMBERSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vibber
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Distaffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Fairbairn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Matthews Hyundai of Greece responded

Hi Joe- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2025

I will never recommend Hyundai or Matthews dealership ever again have huge problems with my car burning oil went in there 10 different times did five different oil combustion cleaning have all the paperw More

by rockadam2520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Rourke-Salamone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Matthews Hyundai of Greece responded

Hi- We regret to hear that you had this experience with us. We want the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

June 24, 2025

Wonderful experience buying my Hyundai Tucson from Mark Orstrander at Matthews Greece. Thank you, Judy Hessney More

by JUDY.HESSNEY73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ostrander
Jun 24, 2025 -

Matthews Hyundai of Greece responded

Hi Judy-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 23, 2025

Was on time for appointment and time estimate was accurate. I would definitely come back. More

by richard.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Distaffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Matthews Hyundai of Greece responded

Hi Richard- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 23, 2025

Professional. Your website appointment tool was not easy. Two 8:00am on the same day didn't make sense, I selected the wrong one. More

by rentzeljere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared, service
Jun 24, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

June 22, 2025

Checked me in right away. Kept me updated. Service took longer than expected but was OK More

by mgspaull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Matthews Hyundai of Greece responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

June 22, 2025

My Ioniq 5 has been in 3 times for an intermittent dead 12v battery issue. The service department has not been helpful suggesting that the battery was just bad, while I've been without a vehicle for over 3 More

by jjbush33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Kazlauckas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Koval
2.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Matthews Hyundai of Greece responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

June 21, 2025

They are always trying to sell unnecessary services to people, services they did not ask for. You go for simple services, and they will try to tell you to get your tires upgraded for winter, even though i More

by MOHAMEDSHEIKH720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Matthews Hyundai of Greece responded

Hi Mohamed, We regret hearing about your experience with us. We want the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

1
...