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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
511 Reviews

511 Reviews of Matthews Hyundai of Greece - Service Center

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April 05, 2025

I’m very excited and satisfied with my new Hyundai tuscon sle fit especially with all the wonderful features and exceptional salesman I had mark ostrander will be stopping by soon to let him know how much I More

by SHEEBALYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark ostrander salesman
Apr 07, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

April 03, 2025

The sales dept was awesome. The problems we had is with Service Dept. Specifically, and only, Jared and the “repair shop” my car was taken to. Since early Fall, he has told me a More

by TKLINDO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared
Apr 04, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for your feedback. Our goal is that every customer leave satisfied, and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach to at TellUs@matthewsauto.com.

April 02, 2025

Very fast service, fair price, free coffee, Free Wi-Fi, and comfortable seating while you wait. Good deal. More

by tnskis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 31, 2025

I didn't even need this appointment. We got a false notification for maintenance. We've always complied with reminders for maintenance but the technician hadn't reset it so we got notifi More

by smpkm33
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get his name
Apr 01, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 30, 2025

I only dealt with Jon and Joe but they were friendly, helpful and kind to me. More

by btap62
Recommend Dealer
Yes
Employees Worked With
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Desalvo
Mar 31, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 29, 2025

My sales guy Terri was excellent so we’re all the staff. I didn’t go in there expecting to buy a car but I fell in love with the yelllow Kona. Love it such a nice car thank you. And you guys got me an excel More

by ak47man73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terri
Mar 31, 2025 -

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with Terri! Thank you for your business and the great review!

March 26, 2025

Easy to make an appointment. Was informed what the problem was and how much the repair would cost. More

by csquinn55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Matthews Hyundai of Greece responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business!

March 26, 2025

I absolutely love my new Tucson Hybrid. Everyone was very helpful and easy to work with. More

by charlisuter
Recommend Dealer
Yes
Employees Worked With
Erica Polimeni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Matthews Hyundai of Greece responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business!

March 25, 2025

The dealership and service department was excellent as is your sales and finance division. Thanks More

by TIGANGEMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vibber
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Distaffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Fairbairn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 24, 2025

4 stars is great but 5 means there no room for improvement. No body is perfect, but came very close. More

by Klott
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mark Ostrander
Mar 25, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

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