Matthews Hyundai of Schenectady

Excellent service right from quote to handing over of the key. Great pricing, Well explained the features and other information in a most understanding manner key. Great pricing, Well explained the features and other information in a most understanding manner More

Although I’ve been very pleased with the service I’ve received at your seller since I bought my car in 2017 I think your prices are too expensive. received at your seller since I bought my car in 2017 I think your prices are too expensive. More

I was greeted and seated immediately after coming through the doors by the manager. He paired us up with a salesman within minutes. They asked what my needs were and quickly showed me some options. They were the doors by the manager. He paired us up with a salesman within minutes. They asked what my needs were and quickly showed me some options. They were all very professional and helpful and got me into my new beautiful car! I couldn’t be happier! More

I was so nervous about the whole dealership interaction and vulnerability of the entire process. The excellent professionalism from the team far exceeded my expectations. They went above and beyond to make and vulnerability of the entire process. The excellent professionalism from the team far exceeded my expectations. They went above and beyond to make sure I was a happy and very satisfied customer. My vehicle is great! Thank you Dylan, Josh and Nick. More

The service persons that assisted me after my engine died were very helpful and professional. They provided me with a loaner car and replaced the engine of my car free of charge. I was pleased with the fact were very helpful and professional. They provided me with a loaner car and replaced the engine of my car free of charge. I was pleased with the fact that they took care of my problem and while reassuring me that this issue had nothing to do with the fact that I took good care of my vehicle, and that they'd handle everything. More

Kasey Larkin got me through my lease end and Tim Brunette saw me through my new lease. and got me an Ultimate Kona! Just perfect! Brunette saw me through my new lease. and got me an Ultimate Kona! Just perfect! More

Phil in service went way beyond and above to help me get a engine in my car.He done a outstanding job.He was very pleasant,kind and friendly while working with me.The service staff are awesome with helping a engine in my car.He done a outstanding job.He was very pleasant,kind and friendly while working with me.The service staff are awesome with helping with any car problem.They look out for the customer.Keep up the great job service. More

Everyone I spoke to or felt with were great. I would highly recommend this car dealership as A#1.. thank you... the team managed to get what I was looking for from pa. highly recommend this car dealership as A#1.. thank you... the team managed to get what I was looking for from pa. More

Great job once again, been dealing with you for years now. Par excellence. Will not take my car any other place. Yours truly since 2005 now. Par excellence. Will not take my car any other place. Yours truly since 2005 More

I recently brought my Lincoln MKT in for service and I was quoted one price. But it turned out to be less then quoted then I needed wheel barring done on the front so I told them to complete all the work was quoted one price. But it turned out to be less then quoted then I needed wheel barring done on the front so I told them to complete all the work that needed to be done including spark plugs and transmission flush etc. I picked my car up on Saturday and paid almost $7000 and there was another maintenance on my car that I wasn’t told about also I had my washer replaced for washer fluid I don’t know how it was tested because there’s no washer fluid in my car. Also I asked to have my one good tire kept and I didn’t receive that as well. When I went to pay for my car in cash the cashier was rude and had a problem because of the amount of cash I already had spoken to Nick and told him I was bringing cash. She acted as if that was a problem.I was carless for over 3 weeks and at first they wanted me to pay half down and they didn’t even have the parts. Being that I said I was a longtime customer they let it go. I love my Lincoln but the way that I was treated was unfairly. And I’m very dissatisfied with my service being that I still have a light on in my car. I was told I would need brakes in the future. But nothing more I also had to get a rental at an additional expense because this wasn’t covered by insurance because there was no accident. On the repair receipt the recall wasn’t completed and there was nobody there to talk to me really about it. The guy that was at the service desk said to me he didn’t do the work on the car. He did call the mechanic I believe on his cell. I don’t know how this service can be rectified about this additional light that I have on in my car because again I said to fix everything that was needed as soon as you turn the car on you see this light so if the car was test driven and all ready to go how would this maintenance light still be on . More