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Matthews Hyundai of Schenectady

Schenectady, NY

4.6
3,466 Reviews
Discover something BIG at Matthews Hyundai of Schenectady! At Matthews Hyundai of Schenectady, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in the Capital Region! We believe in long-term relationships with our customers and with our transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or a future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment, and MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews Hyundai means More. Every Day. Every Way. We look forward to serving you soon!
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4101 State Street

Schenectady, NY

12304

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Showing 3,466 reviews

March 08, 2021

Every one was very courteous and informative. Cameron waters was very helpful and fun to work with. He was very knowledgeable and helped me make an informed decision. More

by lynettecunningham1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron waters
Mar 08, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear about your 1st Class Buying Experience with Camron. If you need anything in the future we are here for you! Steve Clark General Sales Manager

March 08, 2021

I would highly recommend working with Brett at Fuccillo Hyundai. He was easy to work with and really cared about getting me in the car I wanted while also working on getting the price in my targeted range. More

by Gallerdu1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK MEGAS, Michael Capadona, Brett Dittmar
Mar 12, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

March 06, 2021

Fixed my car in a timely fashion, service was beyond excellent... I will definitely recommend the sales and service department at this location to friends and family More

by Timmy Ingersoll787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Mar 12, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

March 06, 2021

Have had all maintenance done since I moved into the upstate area and the staff has been amazing! The service was easy to schedule and the appointment was take. On time with a quick turn around. More

by Chuck1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Mar 12, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

March 06, 2021

Great dealership,I’ve always had every bit of trust in the service Dept they have always done right by me.I would highly recommend anyone to have there vehicles serviced here. More

by begd455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Mar 12, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

March 05, 2021

I had such a horrible experience I got my husband involved. He said he knew the manager from the past and that didn’t help either. Left my car there for almost a week and they didn’t diagnose it More

by Familyguy1078
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Habeck
Mar 05, 2021 -

Matthews Hyundai of Schenectady responded

Thanks for the feedback I will look into this. Michael Capadona General Manager

March 04, 2021

Friendly people to deal with as long as you don't upset them..lol.. clean safe and makes things go smooth and ready. Highly recommended More

by busladyrenee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Markquese Johnson
Mar 05, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

March 02, 2021

Had a service date for 03/01 at 10:30am and was engaged by an extremely aggressive manager (Michael), and another manager (Nick) who stated to me in the Service Department: "just get the xxxx out of here!" More

by Tritonheat
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Would like too, but they refused to give their name (s), Timmy Brunette, LUIS GARCIA, Michael Capadona
Mar 02, 2021 -

Matthews Hyundai of Schenectady responded

Trionheat, Thank you for your feedback on our dealership. Michael Capadona General Manager

Mar 26, 2021 -

Tritonheat responded

It's become blatantly obvious that you attempted to turn the narrative in regards to your posted reply about my submitted complaint/concerns about you and your co-workers unruly behavior during my scheduled service repair, after you stated/posted the following: "We will be sure to get that report and video footage to your department to handle." Well, it's been [NINE] days since that response, and we still haven't received any of the material[s] you claimed were being sent. Is there any reason[s] for the hold up? If so, please indicate why; and hopefully you'll finally be able to make all the necessary arraignments YOU claimed were in the process of being completed. Thank you again.

Mar 27, 2021 -

Matthews Hyundai of Schenectady responded

Tritinheat, Sir we are over you at this point and asked you to take your business elsewhere, we moved on you should to. I am sure you have patrolling to do instead of wasting time on the computer. Michael Capadona General Manager

Mar 27, 2021 -

Tritonheat responded

It's never "wasted time" when I make the effort to post FLAWLESS FACTS! As a matter of fact, I will continue to request the listed material[s] you informed me that were being sent out. Because of your inability to produce said material[s], you've once again exhibited just how irresponsible and incapable you are as the General Manager. Fuccillo Hyundai of Schenectady surely won't get any future business from me, friends or family, and they should be taking necessary action by removing you from your position immediately. Thanks again.

March 02, 2021

Spent from 1:30pm to 9:00 pm buying my vehicle. Not enough staff to take care of customers. I have never spent all this time purchasing a vehicle. This was my fourth Hyundai, but I will go to a differe More

by PKVOICEMEISTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yhan Diaz. Very nice , he was the best part of the day. Great employee
Mar 05, 2021 -

Matthews Hyundai of Schenectady responded

Sorry for the bad experience it is a little crazy on the last day of the month Michael Capadona General Manager

March 02, 2021

Always friendly and cheerful staff. Will go out of their way to serve you and make the customers happy. This is the second automobile I’ve gotten from them and it will not be my last. More

by FPETRUZZELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

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