Matthews Hyundai of Schenectady

Great effort Paul stayed on top of getting the car and color I wanted as fast as possible and I was very pleased with his devotion to getting exactly what I wanted Paul stayed on top of getting the car and color I wanted as fast as possible and I was very pleased with his devotion to getting exactly what I wanted More

Emergency battery replacement They got me taken care of as quickly as I could expect, but there were communication issues. I'd call to check on the status and then get a call back They got me taken care of as quickly as I could expect, but there were communication issues. I'd call to check on the status and then get a call back a couple of minutes later (or while still on the phone) from another employee to give me the same information. I requested a ride back and they were unsure if they could do it. Then the ride was at my door without my knowing they were coming. More

Best oil change I ever had!! It is so convenient to have a guy from service come to get my car, complete the oil change and bring my car back to me!! They even gave me a free car It is so convenient to have a guy from service come to get my car, complete the oil change and bring my car back to me!! They even gave me a free car wash (although the inside of my car was still dirty!!)!! More

Service Update My service time was as usual on time. The new waiting room was very comfortable and refreshing. I would recommend any one to bring their vehicle to yo My service time was as usual on time. The new waiting room was very comfortable and refreshing. I would recommend any one to bring their vehicle to your organization. More

Ok Experience The cars were in good shape and our salesman was good, however the facilities were old and antiquated. Overall, we got what we needed. Mike The cars were in good shape and our salesman was good, however the facilities were old and antiquated. Overall, we got what we needed. Mike More

Nick Fear was so awesome Nick was so understanding and good listener and he worked hard to figure out one of the issues that came up for the tires and the engine Nick was so understanding and good listener and he worked hard to figure out one of the issues that came up for the tires and the engine More

LEASE Derek was very professional and hooked me up with a great car! I drank some of your free coffee and it was good. Clean and quick process Thanks, Derek was very professional and hooked me up with a great car! I drank some of your free coffee and it was good. Clean and quick process Thanks, More

Knowledgeable People Overall the dealership served the purpose for what I needed which was to buy a car. I did feel like dealership could have been more inviting in its ap Overall the dealership served the purpose for what I needed which was to buy a car. I did feel like dealership could have been more inviting in its appearance. The sales representative Richard and Vaske were very knowledgeable and pleasant to work with. More

Luis was helpful and friendly Luis was understanding and explained things clearly. I came in looking for a used car and ended up with a new car because it was a better fit for me. Luis was understanding and explained things clearly. I came in looking for a used car and ended up with a new car because it was a better fit for me. Thank you for helping me. More

Great customer service I appreciate good customer service That’s what I received Nick and Briar are so caring and thoughtful I would specifically request they handle my I appreciate good customer service That’s what I received Nick and Briar are so caring and thoughtful I would specifically request they handle my service More