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Matthews Hyundai of Schenectady

Schenectady, NY

4.6
3,540 Reviews
Discover something BIG at Matthews Hyundai of Schenectady! At Matthews Hyundai of Schenectady, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in the Capital Region! We believe in long-term relationships with our customers and with our transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or a future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment, and MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews Hyundai means More. Every Day. Every Way. We look forward to serving you soon!
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4101 State Street

Schenectady, NY

12304

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Showing 3,540 reviews

July 25, 2024

We’re not prepared for me, had to sit in a chair in the direct sun and wait. No water, no customer service what so ever. More

by dgzeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Capadona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

The people at the service centre are fine, but the person who answered the phone who talked to my wife was TERRIBLE!!! More

by 00SLTC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2024

Service department has been fobvious. The sales department on the other hand not so much. More

by GenoWarnken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Matthews Hyundai of Schenectady responded

Hi GenoWarnken, Thank you for the 5 Star Review and your perfect review!

July 17, 2024

I brought my car in because it would stop while I was driving. Battery light and engine light would come on and would sometimes turn back on. Had taken it to a few other places and had been told multiple More

by krystaortega5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Domonique Scott-Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2024

Excellent service very personable employees I believe his name was Dylon very nice person would make come back for service More

by lauradrinkscoffee49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dy
July 10, 2024

Words can’t explain how happy & blessed this Dealership blessed me & my family!!! They work so hard for us to leave the lot with new car after I went through several dealership getting denied, Matthews Hyu More

by janaya.ruffin15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JEREMIAH HUNTER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Capadona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric , Carl Clarke
Jul 12, 2024 -

Matthews Hyundai of Schenectady responded

Hi janaya.ruffin15, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

July 10, 2024

Excellent service every one was very nice we love the vehicle and we will see you again. More

by NELAWATIE63
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Matthews Hyundai of Schenectady responded

Hi Nelawatie63, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

July 07, 2024

Called while traveling and receiving a check engine alert. The service person told me to check my owners manual for info??? Which one of the 4 books should I start with??? No help or guidance provided. More

by Lort57
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jul 08, 2024 -

Matthews Hyundai of Schenectady responded

Hi Lort57, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Michael Capadona or Service Manager Rob Delorm) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

July 05, 2024

the people were professional, and understanding was there for inspection and oil change. in an out real fast will be back for my next service. More

by AR7981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. henry, Nicholas Fear
Jul 08, 2024 -

Matthews Hyundai of Schenectady responded

Hi, Thank you for the perfect review!

July 01, 2024

The waiting area was clean and offered free coffee. Chairs were comfortable but worn. Temperature was a little too cold. More

by clgraves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Fear
Jul 02, 2024 -

Matthews Hyundai of Schenectady responded

Hi clgraves, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

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