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Matthews Kia of Schenectady

Schenectady, NY

4.7
813 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us! Discover Matthews and how Matthews means more. Every Day. Every Way. We look forward to serving you soon!
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3900 State Street

Schenectady, NY

12304

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Showing 813 reviews

April 01, 2024

They are very helpful and friendly. They made buying a car a great experience. I will recommend them to my friends. More

by TOMB0104
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Tiwari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Qui
Apr 01, 2024 -

Matthews Kia of Schenectady responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

March 27, 2024

Our sales person, Elijawon Arrington was very accommodating and worked with us! Great experience! Thank you! Love my Kia Telluride. More

by MSTALDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Lajeunesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Matthews Kia of Schenectady responded

Hi, We’re so glad to hear you had a great experience with Eljawon Arrington! Thank you for your business and the great review!

March 26, 2024

I return to this dealership time and time again because i have never had a bad experience. My previous salesperson retired and james temple took his place and i was very pleased with my experience. More

by DEBORAHPOULTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Temple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Matthews Kia of Schenectady responded

Hello, We’re so glad to hear you had a great experience with James Temple! Thank you for your business and the great review!

March 26, 2024

Professional service ,knowledgeable staff associates, and great deals Leased a 2024 Kia Forte …very pleased !!! More

by LITTLEGUYJP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanie Yassim
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Pozniakas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Matthews Kia of Schenectady responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

March 20, 2024

Walked in the building and was greeted nicely. Then introduced to Vanie. Vanie took me under her wing and walked me through my options with leasing my vehicle. She did a great job and was very fri More

by KHOPEW321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanie Yassim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Matthews Kia of Schenectady responded

Hello, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

March 10, 2024

Best salesman I have ever dealt with! Loved dealing with him! Had a good morning chatting with him-very friendly, and did his best to get me the deal I wanted. Very hard to believe he was More

by GAMH26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddrine Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Tiwari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Matthews Kia of Schenectady responded

Hello! We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

March 08, 2024

I purchased a 2024 Kia forte gt line on 2-9-24 and it has scratches all over the hood and Alex and his superviser told me I signed and paid for it and there was nothing they could do about it Ps, I More

by Larry
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Alex Roman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Matthews Kia of Schenectady responded

Hi Larry- We apologize that you are not happy with your Kia Forte. We have been in contact with General Manager, Mike Capadona who let us know that we did replace your hood and we do apologize that you are still not satisfied. We assure you that we do care about our Customers and their satisfaction however, we believe moving forward this will need to be addressed with the manufacturer. We do hope you are able to find a resolution and end up enjoying your Forte.

Mar 08, 2024 -

Larry responded

I called Kia custumer care. her name is Zoi 520-274-1188 She said the probem is yours. She also said that you told her the probem was fixed. That is a outright lie. I have the pictures of the hood you exchanged it for it and it is as bad as the first one. I took the car to a repair shop and have the written estimate for repair. Have you even seen it??? Most dealers would repair the problem to keep a custumer. So I KNOW you have TWO hoods for a kia Forte GT Line that are scratched up. The color is sporty blue. Custumers beware of this dealership. They will NOT help after they make the sale. They don't care . P.S. Who in their right mind would be happy with a scratched up new car. Of course I am not satisfied. It was for my wife for Valentines day. She is far from happy. Thanks for ruining her day.

March 07, 2024

James was great as a salesman. He listen to what I wanted and needed in a car and directed me straight to the Sorento. He was extremely knowledgeable about the car. He actually sho More

by MARYANN5346
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Temple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Matthews Kia of Schenectady responded

Hello, We’re so glad to hear you had a great experience with James! Thank you for your business and the great review!

March 03, 2024

Bryan Boodhoo was great to work, did a great job with me throughout the purchase. He was very friendly and personable. Bryan went out of his way to answer all my questions. Thank you, Bryan! Amazing service More

by SEBARACH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Boodhoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Matthews Kia of Schenectady responded

Hello, We’re so glad to hear you had a great experience with Bryan Boodhoo! Thank you for your business and the great review!

February 29, 2024

I continue to get screwed by this place. They put the wrong VIN# on the sales order so now my financing through my bank is messed up. Same with the insurance. They changed Vin #'s 3 times du More

by tschmidt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryan Lajeunesse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Tiwari
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Matthews Kia of Schenectady responded

Hello, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Michael Capadona) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

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