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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
652 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 652 reviews

March 21, 2023

They made the deal quick and simple! I was able to test drive the car and then pick it up the next day! Mike went out of his way to make the process smooth and easy! More

by Nicole Uhrinec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Hi Nicole, We're so glad to hear you had a great experience with Nicole! Thank you for your business and the great review!

March 19, 2023

I felt very comfortable asking questions and discussing financing with the Matthews team. I was very grateful for Jack Richardson allowing me to split my down payment between check and credit. My salesman, More

by LAPIDUSNY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Richardson, Adam Barnes, Dennis Derr
Mar 24, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you your experience with our Team! We truly appreciate your business and the great review!

March 19, 2023

Friendly professional courteous and knowledgeable staff of people who will get you in a car More

by Ajreynoldsjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're s o glad to hear you had a great experience! Thank you for your business!

March 18, 2023

I showd up at 7:45 am noappointment and they took care of me.2 new wipers installed and on my way at 8:10. It doesn't get better than that. More

by rgilyard0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with us! We appreciate your business!

March 17, 2023

Mike was able to help over the phone answer all questions seemlessly. Deal was able to be complete without us coming to show room. When we arrive at the show everything was ready and was less than an hour to More

by victorcarreras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2023

I appreciate that they are honest enough to tell you what your vehicle needs without making you feel like you have to do it all that day. More

by fairielover1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We’re so glad to hear you had a great experience with Our Team Thank you for your business and the great review!

March 13, 2023

Super friendly. Sales and service were great. Even gave us a ride to work which is very convenient. More

by ericamcquade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We’re so glad to hear you had a great experience with Our Team! Thank you for your business and the great review!

March 11, 2023

What a great experience! We wish we had come to Matthew's auto in the past. Mike Goff helped us find the vehicle that we wanted and one that met our needs. He went above and More

by Lauriemerrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We’re so glad to hear you had a great experience with Mike! Thank you for your business and the great review!

Mar 20, 2023 -

Lauriemerrick responded

You're welcome!

March 10, 2023

Very easy to schedule maintenance. Work done in a timely fashion and profesionally completed. No problems. More

by mark.herr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Hi Mark, We're glad to hear you had a great experience! If there is anything more we can do to provide an even better future one, please don't hesitate to let us know! We appreciate your business!

March 09, 2023

I don’t feel like my salesperson had enough training. I live a distance away and work 2 jobs so I needed to coordinate the sale with my work schedule. Had to follow up numerous times to make sure every More

by ruthiegirl66
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
David, Dennis, Mykel.
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Hello, We are so sorry to hear about your recent experience. You are absolutely correct that it should have been a stress-free one! We've reached out to General Manager, Jim Morse who will be in touch. Thank you for letting us know.

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