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Matthews Mitsubishi Planet PreOwned
Vestal , NY
657 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying!
We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations.
Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way.
If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options!
Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door.
Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store!
We look forward to serving you soon
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 657 reviews
May 31, 2022
They were friendly, prompt and explained everything well. I trust that they had my best interests in mind when assessing the work that needed to be done. I trust that they had my best interests in mind when assessing the work that needed to be done. More
by karen80
Verified CustomerEmployees Worked With
May 28, 2022
Customer service was 100% from start to finish very friendly and was like talking to people you have known for years. friendly and was like talking to people you have known for years. More
by pamroma13
May 28, 2022
All staff were all polite and ready to help with any questions I had about my Nissan Rogue. questions I had about my Nissan Rogue. More
by mamadeeteach
Employees Worked With
May 27, 2022
Everytime I go for an oil my filter needs changing because it has too many leaves in it. I changed it before winter then after there are no leaves. It always the same. Plus the are always finding "som because it has too many leaves in it. I changed it before winter then after there are no leaves. It always the same. Plus the are always finding "something wrong to up charge. But there's no more problem when you say your taking somewhere else. More
by odasoryar
Employees Worked With
May 25, 2022
Everyone at the dealership went out of their way to ensure my purchase was as easy as possible, and that I was satisfied with my purchase. Their team approach made the process fast and simple for me. ensure my purchase was as easy as possible, and that I was satisfied with my purchase. Their team approach made the process fast and simple for me. More
by mecaldwell24
May 24, 2022
Kept me informed on the repairs that needed to be done and the time frame. and the time frame. More
by krillhm
Employees Worked With
May 23, 2022
Very friendly and accommodating. The service department did everything they could to make sure my wait was as short as possible as I had traveled from a distance and had to stay and The service department did everything they could to make sure my wait was as short as possible as I had traveled from a distance and had to stay and wait. Excellent service as well. More
by sandybatrowny
Employees Worked With
May 23, 2022
The first time the car was in for diagnosis, the driver's side door was damaged in the shop. There was no accountability for it, no one apologized when we went to pick up the car. After noticing it and spea side door was damaged in the shop. There was no accountability for it, no one apologized when we went to pick up the car. After noticing it and speaking to someone, they said "it would be taken care of". The "repair" was only a fair attempt to fix it. Sales team is great and friendly. Managers are helpful as well. More
by PAINTINGBYJEFF
May 23, 2022
Very polite and serviced my car faster than quoted. Thank You very much. Love my outlander Thank You very much. Love my outlander More
by ELLA5554
Employees Worked With
