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Matthews Nissan of Clay

Liverpool, NY

4.2
1,345 Reviews

3893 NY-31

Liverpool, NY

13090

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1,345 Reviews of Matthews Nissan of Clay

October 18, 2018

Outstanding service at the last minute. I heard an odd noise and pulled in to get it checked. Had a bad brake pad. Got several other needed items done at the last minute. Well exceeding e More

by speight93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Burghart
Oct 18, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review! We are happy to hear that our service team took great care of you and look forward to seeing you again for any future vehicle needs.

October 18, 2018

Efficient and timely. I appreciate a dealership that promises a time frame and follows through on it. I know my car will be ready when they say it will. They also don’t see More

by AMYC65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy in service.
Oct 23, 2018 -

Matthews Nissan of Clay responded

Thank you for the excellent review of your experience with our service team. We greatly appreciate you choosing to bring your vehicle to our shop and are happy to hear that we got you back on the road when promised. Safe travels.

October 17, 2018

Exceptional service The lease process with Marc was smooth and painless, I was in and out within 2hrs start to finish. This is my 2nd lease with the Clay location, I will More

by BACKES126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Spatola
Oct 17, 2018 -

Matthews Nissan of Clay responded

Thank you for your loyalty and repeat business! We appreciate the great review and look forward to seeing you again in the future.

October 17, 2018

fast pleasant knowledgeable people great sales and service t i like nissan vehicles and i get good deals and service from fuccilo. the coffee is exclnt in the show room and the bathrooms are clean More

by REDBLISS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie McGibony, Peter Ciambriello
Oct 18, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review of our facility! We greatly appreciate your business and look forward to seeing you again in the future.

October 17, 2018

Awesome Service The staff is friendly and very accommodating, explained the service process and reviewed my services available to me. Explained what will be needed f More

by javier.garcia196
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ryan, Andrew Osborne
Oct 18, 2018 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star rating and for choosing to service your vehicle with us. We appreciate your business and look forward to seeing you again in the future.

October 17, 2018

Rear differential I am starting to get quite concerned about the quality of this part. I am on the third now in my 2014 Frontier with under 50,000 miles. Service depart More

by joetaranto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 18, 2018 -

Matthews Nissan of Clay responded

Thank you for your feedback. We appreciate your faith in our service department and are happy to help you out whenever necessary. Safe travels.

October 16, 2018

I’ll be a repeat customer I went in looking to get a new car. Andy, my salesman asked what I was interested in. I gave him the criteria that I was in search of and he picked ou More

by NICK D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in the Finance Department , Andrew Osborne
Oct 17, 2018 -

Matthews Nissan of Clay responded

Thank you for offering us the opportunity to earn your business and for leaving your review. We are happy to hear that Andy was able to find the perfect vehicle for you and look forward to seeing you again in the future. Enjoy!

October 16, 2018

Oil Change They were great as usual. Always rerun to Fuccillo for service even though it’s about a half hr away. Always pleasant and informative on anything I ne More

by eapaine4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Nezband
Oct 17, 2018 -

Matthews Nissan of Clay responded

Thank you for your loyalty and for taking the time to leave your feedback. We look forward to seeing you again in the future and to continuing to offer you excellent service each and every time.

October 16, 2018

Service dept Staff was so friendly and helpful I was in and out within 25 min and had no appt I did not buy my truck there but they accepted me without delay More

by Cheri3557
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts depot girl , Andrew Osborne
Oct 17, 2018 -

Matthews Nissan of Clay responded

Thank you for your feedback and choosing to service your vehicle with us. We look forward to seeing you again in the future. Safe travels.

October 16, 2018

Great service Everyone makes sure you feel welcome as soon as you walk in. I specifically asked for Mandel because he helped us in the past with another vehicle. He More

by Cseoane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There were others but I don't remember their names., Mandel Robinson
Oct 17, 2018 -

Matthews Nissan of Clay responded

Thank you for your repeat business and for the great review! We hope you enjoy your new vehicle and look forward to working with you again in the future.

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