
Matthews Nissan of Clay
Liverpool, NY
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1,345 Reviews of Matthews Nissan of Clay
Great service, professional sales people I came in very frustrated due my previous vehicle being hit by a deer and totaled. Mendel was my salesperson, and when I told him what happened, he ma I came in very frustrated due my previous vehicle being hit by a deer and totaled. Mendel was my salesperson, and when I told him what happened, he made it his mission to take the frustration out of my situation. He went out of his way to make sure I found a new vehicle that had all the features I loved about my previous vehicle and more. He was very professional and turned my frustration into a much more pleasurable purchase. More
Great service Very friendly and helpful. Listen to our concerns and explained what our options were. Gave us a loaner while there’d worked on my car. Very friendly and helpful. Listen to our concerns and explained what our options were. Gave us a loaner while there’d worked on my car. More
Was quick and professional I only had one day before my registration was due for renewal and I stopped and they gave me a late appointment for the following day. I was there by I only had one day before my registration was due for renewal and I stopped and they gave me a late appointment for the following day. I was there by 3:10pm and out by 4:20. They advised about what I needed to have done soon. They were polite and honest. More
Overall great experience Ron the service advisor was great! He answered all my questions from start to finish and followed up we me as promised. Dealing with him was great Ron the service advisor was great! He answered all my questions from start to finish and followed up we me as promised. Dealing with him was great More
most positive experience The dealership was clean and neat as were all the employees. The sales people knew the product line with out any glitches they listened as I described The dealership was clean and neat as were all the employees. The sales people knew the product line with out any glitches they listened as I described what I was looking for and proceeded to show me what I had asked for.when I was completely happy with what they had shown me , we discussed price , after a short discussion we agreed on a very fair price . We agreed on a deliver date,and they took care of transfer of plates , insurance ,and followed through on every detail . They showed me their very clean service department and described what I could expect there. I realized I was dealing with professional, knowledgeable, and trustworthy people . It was the most positive experience I have ever had at an aautomobile dealership. More
Customer Service Great customer Service, Friendly, and none of the sales representatives were not pushy, fast and very helpful, All around the best experience I had Great customer Service, Friendly, and none of the sales representatives were not pushy, fast and very helpful, All around the best experience I had at the car dealership More
Excellent service . The car was ready in the time I was told it would take. I have always had good experiences when I'm having my car serviced..thank you.. service . The car was ready in the time I was told it would take. I have always had good experiences when I'm having my car serviced..thank you.. More
Very informative. I got straight honest answers. Service was done quickly and professionally. The price was very reasonable for service done. There thorough inspection I got straight honest answers. Service was done quickly and professionally. The price was very reasonable for service done. There thorough inspection found very important needs for my vehicle. More
Recommended upsell on 19k oil change totaling $500? Did not appreciate the hard hitting upsell recommendation's. New tactics or service writer? 34$ oil change and 500$ in more services. Been a service c Did not appreciate the hard hitting upsell recommendation's. New tactics or service writer? 34$ oil change and 500$ in more services. Been a service customer for 5 years and this is new. Makes me very upset I understand upselling services but 7 additional items. Sad..very sad. And my oil change sticker isn't even right. More
Great experience Pete was awesome and took care of everything. The whole process was as smooth as it could possibly be. They never disappoint at Fucillo Nissan. Pete was awesome and took care of everything. The whole process was as smooth as it could possibly be. They never disappoint at Fucillo Nissan. More