Matthews Nissan of Clay

Excellent communication, excellent job. Completely satisfied with the work completed. Prices are very competitive and I’m confident that the job was done the way it should be. satisfied with the work completed. Prices are very competitive and I’m confident that the job was done the way it should be. More

Moved here from FL went to this dealership NYS insp. & plate chg on 2 vehs, took 1hr 45 mins, tried to chrg $60 for a lic. Bracket we were told would cost $30. Only reason for 2* is they ended up waiving plate chg on 2 vehs, took 1hr 45 mins, tried to chrg $60 for a lic. Bracket we were told would cost $30. Only reason for 2* is they ended up waiving that chrg. When it's time to turn in our 2 leased vehs it won't be at this dealership! Horrible! More

This place is terrible! I have been waiting for a new bed liner for my truck for over 2 months! Cory continues to lie about ordering a new bed liner one as I finally had to contact the corporate office i bed liner for my truck for over 2 months! Cory continues to lie about ordering a new bed liner one as I finally had to contact the corporate office in TN to get an order placed! Stay far away! Terrible service!!!! More

Always great treatment Excellent staffGina was Always great treatment Excellent staff Gina was wonderful and Ron did excellent work Had my Nissan for 6 yrs and always had serviced at dealershio Always great treatment Excellent staff Gina was wonderful and Ron did excellent work Had my Nissan for 6 yrs and always had serviced at dealershio More

Alittle time consuming but good service. Customer service was great. Everything you need in the waiting area. Employees were friendly and approachable. Some of the prices of service is alittle high. was great. Everything you need in the waiting area. Employees were friendly and approachable. Some of the prices of service is alittle high. More

I have had nothing but problems with my 2018 Murano. It’s been back 7 times in less than 2 years for various issues. Today they told my my rotors were rusted and bad, the vehicle has 27,000 miles on it. As f been back 7 times in less than 2 years for various issues. Today they told my my rotors were rusted and bad, the vehicle has 27,000 miles on it. As far as I’m concerned Nissan makes a crappy product! I’ve always had Hondas and had up to 96,000 miles without any brake issues. This is the third time this year my Marano has been back at the dealership for brake problems. I will never buy another Nissan. The service manager never even took the time to discuss my issue with me, after he told me he would a few days ago. More

Hate car buying experience. Nothing changed after going here. I stood my ground until the very end and then finally compromised to a price they had agreed to earlier, and they refused. Wasted time here. I stood my ground until the very end and then finally compromised to a price they had agreed to earlier, and they refused. Wasted time More

Dealership welcoming, Mandel was very professional, courteous and very efficient. He showed me what happens when there was an object at the back of my vehicle. Really appreciated that. courteous and very efficient. He showed me what happens when there was an object at the back of my vehicle. Really appreciated that. More

My current lease was up and I wanted to transition into a SUV, with the help of Mandel I was able to do that and keep my payments at an affordable rate. SUV, with the help of Mandel I was able to do that and keep my payments at an affordable rate. More

Had a recent service/inspection appointment at Fuccillo. Was promptly checked in by Ron. As usual, he explained what was being done alone with accurate wait times. All work was completed promptly and as pro Was promptly checked in by Ron. As usual, he explained what was being done alone with accurate wait times. All work was completed promptly and as promised. More