Matthews Nissan of Clay

Not impressed They refuse to fix my car the I purchased just last Monday. Transmission isnt right and they say it's fine. I'm not impressed they do not stand behind They refuse to fix my car the I purchased just last Monday. Transmission isnt right and they say it's fine. I'm not impressed they do not stand behind their used vehicles More

Very personable and professional I spend a lot of time in service given the amount of miles put on my car with my job. They are always very kind and professional. I’m kind of like fam I spend a lot of time in service given the amount of miles put on my car with my job. They are always very kind and professional. I’m kind of like family now, they all know me by name. More

Great service for first-time service call Everyone at the dealership was very friendly, and our Service Advisor, Matt, was especially cordial and helpful. I brought the car in for a transmiss Everyone at the dealership was very friendly, and our Service Advisor, Matt, was especially cordial and helpful. I brought the car in for a transmission issue, and he explained the (potential) problems very carefully. More

Good service. I was very unhappy though because my key fob quit working and I really expected to get it reprogrammed and eventho I paid the price I didn’t get it fi I was very unhappy though because my key fob quit working and I really expected to get it reprogrammed and eventho I paid the price I didn’t get it fixed. After 2 leases over the past 4 years I guess I expected to be treated a little better. More

Great experience.....life is what you make it We went in with exactly what we had in mind. Our salesman, William Holleran, was gold. He presented the facts regarding comparable vehicle newer, but We went in with exactly what we had in mind. Our salesman, William Holleran, was gold. He presented the facts regarding comparable vehicle newer, but without being pushy. I think the process is quite lengthy from beginning to end, but we came home same day with the vehicle all set. And, Will consistently checked that our personal and professional needs were met. We left feeling like family! Time will tell if Fuccillo lives up to our future expectations of service. In the mean time, we're going to enjoy our purchase............and how special we were made to feel. Joanne Weldin More

Routine service and factory recall went well I took my 2015 Nissan Quest into Fuccillo for a factory recall. While It was there I also had the transmission service done on the vehicle. I did no I took my 2015 Nissan Quest into Fuccillo for a factory recall. While It was there I also had the transmission service done on the vehicle. I did not want to wait for the car so I was given a ride home by the courtesy driver. When the car was finished the courtesy driver picked me up at my home and brought me back. All in all it was a very pleasant experience. More

Friendly and accommodating I did my research before arriving but still wasn't sure on what vehicle I wanted. I test drove the Pathfinder and Rogue and both had qualities I was l I did my research before arriving but still wasn't sure on what vehicle I wanted. I test drove the Pathfinder and Rogue and both had qualities I was looking for but since I was still undecided my sales rep, Matt, offered to allow me to bring the Pathfinder home for 24 hrs. It was great. I ended up buying the Rogue and am very happy with it. I think I would be still undecided. Thank you Matt and Zach for all your help. John helped so much to get our payments where we wanted them and made sure we had a great warranty as well. More

Overall great experience ! I will come back for my service needs and my next lease ! Everyone was friendly and I am happy with my new car and experience. I will come back for my service needs and my next lease ! Everyone was friendly and I am happy with my new car and experience. More

Great service but tricky advertising I had a coupon for 19.99 but the finest print below said not for synthetic oil changes. What cars these days are not using synthetic oil?? Also I went I had a coupon for 19.99 but the finest print below said not for synthetic oil changes. What cars these days are not using synthetic oil?? Also I went from thinking it was going to cost me 19.99 to it actually costing $50!! I was very upset about the last minute surprise. I feel like I was tricked into thinking it was 19.99. Also no car wash. I liked the fact that Eddie drove me over to the shopping center while my car was being serviced then picked me up when it was done. More

Mad cause I was lied to sense I got this vehicle I am just mad I have been lied to 3 times sense I got this vehicle the work was good but just lied to an I just think that's not away to take care of I am just mad I have been lied to 3 times sense I got this vehicle the work was good but just lied to an I just think that's not away to take care of your customers More