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Matthews Nissan of Clay

Liverpool, NY

4.2
1,345 Reviews

3893 NY-31

Liverpool, NY

13090

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1,345 Reviews of Matthews Nissan of Clay

January 15, 2019

Super service experience I needed a State inspection and was taken in that morning! Service was on time and complete, with just a couple of recommended service items. More

by slf60gram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
Jan 22, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review and for choosing to service your vehicle with our dealership.

January 15, 2019

The service was very good and efficient. Andrew was friendly, and efficient. I was able to get my car in immediately to have my battery replaced and get to work. I thought the price abit high More

by junebird14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Jan 22, 2019 -

Matthews Nissan of Clay responded

Thank you for taking the time to leave your feedback. We appreciate you trusting in us to get the job done right and look forward to assisting you with any of your future vehicles needs.

January 14, 2019

Great service It was easy to get an appointment and service was done in a great time. It was a pleasant waiting room. Andrew was very patient when answering my ques More

by Kathy41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Jan 14, 2019 -

Matthews Nissan of Clay responded

Thank you for taking the time to leave your feedback. We appreciate you choosing to service your vehicle with our team and hope to see you again in the future. Safe travels.

January 14, 2019

Peter is the best Peter was super friendly and patient with us - we were set up to buy one car, but changed our mind when we came in to pick it up. He was patient and More

by MEG_NEWKIRK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Ciambriello
Jan 14, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review and for choosing to do business with us. We hope you enjoy your new vehicle and look forward to working with you again in the future.

January 14, 2019

Super experience Greeted with a smile. My experience with leasing my car was painless and easy mainly because of the great customer service I received from Mandel Robi More

by NENE3187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandel Robinson, Karen George
Jan 15, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review and for choosing to do business with our dealership. We hope you enjoy your new vehicle and look forward to working with you again in the future.

January 13, 2019

Replacement of my defective Car Radio I had a defective radio in my new 2018 Nissan Rogue that was acting up since we bought it in Late September 2018. The staff was wonderful about try to More

by PAULH1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ciambriello, Nancyanne Barletta, Andrew Trombley, Ronny Burghart, Samantha Hall, Matt Taylor-Netzband, Mike Pannozzo
Jan 14, 2019 -

Matthews Nissan of Clay responded

Thank you for the excellent review. We are happy that we were able to resolve your concerns with your radio and look forward to assisting you with any of your future vehicle needs.

January 12, 2019

It was like pulling teeth. They had no idea that they could service my vehicle. I had to call Nissan Corporate. Out of the list I asked them to do. They missed one. These guys w More

by JOEPEARL25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
Jan 22, 2019 -

Matthews Nissan of Clay responded

Thank you for your feedback. Although we are able to sell the NV van, our service department is not a certified NV repair shop. Please feel free to reach out to us with any additional concerns you may have.

January 12, 2019

Oil change and inspection Very accommodating. we were directed where to wait and enjoyed hot coffee on a very cold and snowy day. The entire length of time was 1 hr and we were More

by MSDAISY9647
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Jan 14, 2019 -

Matthews Nissan of Clay responded

Thank you for the awesome review and for choosing to service your vehicle with our team. We look forward to seeing you again. Safe travels.

January 10, 2019

Great experience as usual. Went in for oil change. In for oil change and address recall issue. They got me in right away. Staff is always friendly and efficient. Thank you for the great service. More

by ajeffress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley, Ronny Burghart, Matt Taylor-Netzband, Matt Cain
Jan 11, 2019 -

Matthews Nissan of Clay responded

Thank you for the excellent review and for choosing to service your vehicle with our team. We look forward to assisting you again in the future.

January 10, 2019

Excellent Experience Went in for my regular Maintenance...oil change, tire rotation and fluid top off. I was quickly greeted by Matthew. He was wonderful! My vehicle was r More

by MISTY.TOOLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
Jan 11, 2019 -

Matthews Nissan of Clay responded

Thank you for the perfect 5 star rating and for choosing to service your vehicle with our team. We appreciate your business and look forward to seeing you again in the future.

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