
Matthews Nissan of Clay
Liverpool, NY
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1,345 Reviews of Matthews Nissan of Clay
Super service experience I needed a State inspection and was taken in that morning! Service was on time and complete, with just a couple of recommended service items. I needed a State inspection and was taken in that morning! Service was on time and complete, with just a couple of recommended service items. More
The service was very good and efficient. Andrew was friendly, and efficient. I was able to get my car in immediately to have my battery replaced and get to work. I thought the price abit high Andrew was friendly, and efficient. I was able to get my car in immediately to have my battery replaced and get to work. I thought the price abit high but I know the work is done right. More
Great service It was easy to get an appointment and service was done in a great time. It was a pleasant waiting room. Andrew was very patient when answering my ques It was easy to get an appointment and service was done in a great time. It was a pleasant waiting room. Andrew was very patient when answering my questions. More
Peter is the best Peter was super friendly and patient with us - we were set up to buy one car, but changed our mind when we came in to pick it up. He was patient and Peter was super friendly and patient with us - we were set up to buy one car, but changed our mind when we came in to pick it up. He was patient and was happy to update the numbers for us without hesitation. More
Super experience Greeted with a smile. My experience with leasing my car was painless and easy mainly because of the great customer service I received from Mandel Robi Greeted with a smile. My experience with leasing my car was painless and easy mainly because of the great customer service I received from Mandel Robinson. More
Replacement of my defective Car Radio I had a defective radio in my new 2018 Nissan Rogue that was acting up since we bought it in Late September 2018. The staff was wonderful about try to I had a defective radio in my new 2018 Nissan Rogue that was acting up since we bought it in Late September 2018. The staff was wonderful about try to find was a causing the issues. The first few time in went to service they couldn’t duplicate the issues. but they kept on trying to do it. Unfortunately it didn’t do anything until this last time I brought it into service for an a oil. So the had to order and new replacement radio. The service department was kind and courteous to us while they were working on the car. The lobby staff was also excellent. More
It was like pulling teeth. They had no idea that they could service my vehicle. I had to call Nissan Corporate. Out of the list I asked them to do. They missed one. These guys w They had no idea that they could service my vehicle. I had to call Nissan Corporate. Out of the list I asked them to do. They missed one. These guys want to get you in and out without doing a a complete check. More
Oil change and inspection Very accommodating. we were directed where to wait and enjoyed hot coffee on a very cold and snowy day. The entire length of time was 1 hr and we were Very accommodating. we were directed where to wait and enjoyed hot coffee on a very cold and snowy day. The entire length of time was 1 hr and we were on our way home. More
Great experience as usual. Went in for oil change. In for oil change and address recall issue. They got me in right away. Staff is always friendly and efficient. Thank you for the great service. In for oil change and address recall issue. They got me in right away. Staff is always friendly and efficient. Thank you for the great service. More
Excellent Experience Went in for my regular Maintenance...oil change, tire rotation and fluid top off. I was quickly greeted by Matthew. He was wonderful! My vehicle was r Went in for my regular Maintenance...oil change, tire rotation and fluid top off. I was quickly greeted by Matthew. He was wonderful! My vehicle was ready quickly and I was out of there within 45 minutes. I felt like I was at the Plaza Hotel!!!! More