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Matthews Nissan of Clay

Liverpool, NY

4.2
1,345 Reviews

3893 NY-31

Liverpool, NY

13090

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1,345 Reviews of Matthews Nissan of Clay

December 22, 2018

Oil change and inspection Satisfied with all explanations and finished work in a reasonable time. Understood all of the recommendations presented to me. I chose 1 due to amount More

by bascott78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
Dec 24, 2018 -

Matthews Nissan of Clay responded

Thank you for the excellent review and your feedback. We greatly appreciate your business and look forward to working with you again in the future. Safe travels.

December 22, 2018

Purchase new Murano. Marc was great right from the moment we walked in. He immediately greeted us and understood what we were looking for and what the determining factor More

by WITCHYDAWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Spatola, Edward Murray, Samantha Hall, Seth Parker
Dec 24, 2018 -

Matthews Nissan of Clay responded

Thank you for your business and for the great review! We are happy to hear you enjoyed your time with Marc and hope to see you again in the future. Enjoy your new Murano!

December 22, 2018

Free Oil Change 3 free oil changes came with the used Nissan I bought from Fuccillo. This was the first I used. In and out in under an hour. Very nice area inside to More

by TWILLIAMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Dec 24, 2018 -

Matthews Nissan of Clay responded

Thank you for your business and for taking the time to leave your feedback. We hope you continue to enjoy your new vehicle and look forward to seeing you when you are ready to use up that next free service.

December 22, 2018

Impressive !!!!! I went to Fucillo for minor car repairs and left with a new vehicle. Just couldn't pass up the offer on an upgraded 2018 Rogue. Sam is very helpful, a More

by sunshinecjs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ryder, Andrew Trombley, Mike Pannozzo
Dec 24, 2018 -

Matthews Nissan of Clay responded

Thank you for the awesome review and for your business! We hope you enjoy your new Rogue and look forward to working with you again in the future.

December 22, 2018

Hard sell My inspection of 2 year old rogue cost $600. They always recommend something expensive and keep pushing it. Not transparent on costs . I feel like I'm More

by dnbailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Taylor-Netzband
Dec 24, 2018 -

Matthews Nissan of Clay responded

Thank you for your feedback. We appreciate you choosing to bring your vehicle to us for its inspection. Unfortunately your vehicle needed new rear pads and rotors in order to pass inspection as your vehicle had over 60,000 miles on it already. The Nissan recommended brake flush was also due because of the mileage accumulated on your vehicle. If you would like to speak with us further regarding your most recent visit, we would be happy to assist. Please feel free to contact Joe at (315)944-3201 or at jalberts@fuccillo.com.

December 22, 2018

Best service given at a short notice i am happy with the service, I had been to firestone to fix the service engine soon alert on my dash board, they charged me heavily and were not able More

by Rajeev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name , sorry for that
Dec 24, 2018 -

Matthews Nissan of Clay responded

Thank you for trusting in our team to resolve your concerns. We are happy that our Nissan trained technicians were able to resolve your problem and get you back on the road quickly. We look forward to assisting you with any of your future vehicle needs.

December 21, 2018

Bluetooth Problem Although Andrew was unable to fix my issue (probably my phone rather than the vehicle) but he communicated well and seemed to understand my frustratio More

by slbmdpc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Dec 21, 2018 -

Matthews Nissan of Clay responded

Thank you for your understanding and for choosing to visit our dealership to assist you. Please feel free to reach out with any additional concerns you may have in the future. Safe travels.

December 21, 2018

Great dealership This is my 3rd Nissan from Fucillos. Peter is a great salesman and he worked hard to get me the best deal! As always It was a very smooth process from More

by Sealark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Ciambriello
Dec 24, 2018 -

Matthews Nissan of Clay responded

Thank you for your loyalty over the years and for taking the time to leave your feedback. We hope you enjoy your new vehicle and look forward to assisting you with vehicle number 4 from us when you are ready!

December 21, 2018

Easy to work with. I was in and out at the time I was told Very easy experience. Everyone was helpful in many ways. I was told a price and time nothing came up different I would reccomend your service dept More

by Cheri3557
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Dec 24, 2018 -

Matthews Nissan of Clay responded

Thank you for choosing to service your vehicle with our team. We appreciate your review and business and hope to see you again in the future.

December 21, 2018

Review The workers were friendly here and my daughter and I enjoyed the refreshments that were available to us. Price was a little high but quality of work w More

by Carlady50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Dec 24, 2018 -

Matthews Nissan of Clay responded

Thank you for your business and review. We are happy that our service team was able to help you out and look and hope to see you again in the future. Safe travels.

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