
Matthews Nissan of Clay
Liverpool, NY
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1,345 Reviews of Matthews Nissan of Clay
Oil change and inspection Satisfied with all explanations and finished work in a reasonable time. Understood all of the recommendations presented to me. I chose 1 due to amount Satisfied with all explanations and finished work in a reasonable time. Understood all of the recommendations presented to me. I chose 1 due to amount that would be charged. Will consider for next time. More
Purchase new Murano. Marc was great right from the moment we walked in. He immediately greeted us and understood what we were looking for and what the determining factor Marc was great right from the moment we walked in. He immediately greeted us and understood what we were looking for and what the determining factor would be to buy 2018 or continue to wait for the 2019.. Unfortunately but understandably Marc was called away to help finalize a sale from a previous customer. We were introduced to Seth who started the paperwork and relayed what we would like. Seth was able to locate a few Muranos that fit our liking. The only slightly negative encounter was at the beginning of our negotiation discussions with the manager Ed. We were so glad to have Marc back to deal with during our vehicle pickup and had a great experience. He is reason we would come back again and refer other to Fuccillo. More
Free Oil Change 3 free oil changes came with the used Nissan I bought from Fuccillo. This was the first I used. In and out in under an hour. Very nice area inside to 3 free oil changes came with the used Nissan I bought from Fuccillo. This was the first I used. In and out in under an hour. Very nice area inside to sit and wait and do a little work while they took care of the car. More
Impressive !!!!! I went to Fucillo for minor car repairs and left with a new vehicle. Just couldn't pass up the offer on an upgraded 2018 Rogue. Sam is very helpful, a I went to Fucillo for minor car repairs and left with a new vehicle. Just couldn't pass up the offer on an upgraded 2018 Rogue. Sam is very helpful, above and beyond. Thanks to Sam and Mike for a quick turn around on vehicles. More
Hard sell My inspection of 2 year old rogue cost $600. They always recommend something expensive and keep pushing it. Not transparent on costs . I feel like I'm My inspection of 2 year old rogue cost $600. They always recommend something expensive and keep pushing it. Not transparent on costs . I feel like I'm getting taken advantage of. More
Best service given at a short notice i am happy with the service, I had been to firestone to fix the service engine soon alert on my dash board, they charged me heavily and were not able i am happy with the service, I had been to firestone to fix the service engine soon alert on my dash board, they charged me heavily and were not able to resolve the issue and also killed my time and money, Atlast had to go to Nissan service center ,the technicians diagnosed the problem and fixed it.and also got an appointment at a short notice and did not have to wait long More
Bluetooth Problem Although Andrew was unable to fix my issue (probably my phone rather than the vehicle) but he communicated well and seemed to understand my frustratio Although Andrew was unable to fix my issue (probably my phone rather than the vehicle) but he communicated well and seemed to understand my frustration More
Great dealership This is my 3rd Nissan from Fucillos. Peter is a great salesman and he worked hard to get me the best deal! As always It was a very smooth process from This is my 3rd Nissan from Fucillos. Peter is a great salesman and he worked hard to get me the best deal! As always It was a very smooth process from start to finish, I highly recommend this dealership! More
Easy to work with. I was in and out at the time I was told Very easy experience. Everyone was helpful in many ways. I was told a price and time nothing came up different I would reccomend your service dept Very easy experience. Everyone was helpful in many ways. I was told a price and time nothing came up different I would reccomend your service dept More
Review The workers were friendly here and my daughter and I enjoyed the refreshments that were available to us. Price was a little high but quality of work w The workers were friendly here and my daughter and I enjoyed the refreshments that were available to us. Price was a little high but quality of work was good More