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Matthews Nissan of Clay

Liverpool, NY

4.2
1,345 Reviews

3893 NY-31

Liverpool, NY

13090

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1,345 Reviews of Matthews Nissan of Clay

December 11, 2018

Service Just overall everything was great everyone was really friendly. I had a really good experience. The cost was affordable.. thank you to the service sta More

by BARNESSP54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Dec 12, 2018 -

Matthews Nissan of Clay responded

Thank you for taking the time to leave your feedback. We appreciate your business and the 5 star rating! We look forward to assisting you with any of your future vehicle needs. Safe travels.

December 11, 2018

Keys to my car The car was fixed fine but when I went to pick it up the technician had gone home with my keys and would be back in half an hour . This was annoying More

by JJENNEY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Dec 12, 2018 -

Matthews Nissan of Clay responded

Thank you for your feedback and for choosing to service your vehicle with our team. We apologize for the mishap and greatly appreciate your patience. We hope to be able to offer you a 5 star experience during your next visit with us.

December 09, 2018

Very good experience sales person was excellent. Because Fucillos has earned it. Good service,friendly,and very helpful. Sales person went above and beyond to help. Will be doing business with them a More

by MARILAWOOTTON
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ciambriello
Dec 10, 2018 -

Matthews Nissan of Clay responded

Thank you for your feedback! We greatly appreciate your business and are happy to hear you enjoyed your time with Peter. We hope you enjoy your new vehicle and look forward to seeing you again in the future.

December 09, 2018

First true car buying experience. The experience of buying a car from an actual dealer rather than a smaller business went better than I expected it to be. It did take longer than expe More

by DARRANRAGLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ryder, Samantha Hall, Mike Pannozzo
Dec 10, 2018 -

Matthews Nissan of Clay responded

Thank you for your feedback and for your business! We are happy to hear you enjoyed your experience with our team and hope you enjoy your new vehicle. Thanks again!

December 09, 2018

Fair and honest Despite the reputation dealerships have for being criminal, I continually find the staff at Fuccillo Nissan to be honest and fair. Ron, Samantha and A More

by AMYC65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley, Ronny Burghart, Samantha Hall, Matt Taylor-Netzband
Dec 10, 2018 -

Matthews Nissan of Clay responded

Thank you for your business and for the awesome review! We are happy that we were able to offer you a pleasant experience and that our service team took excellent care of you. We look forward to assisting you with any of your future vehicle needs. Safe travels.

December 09, 2018

Always taken care of every time And love my car!!! They have always treated Me awesome every time I have leased my vehicles and got what I wanted. Highly recommend and the staff is very professional More

by DAWNMO319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandel Robinson, Muhamad Ashkar, Vincent Dierkes, Ronny Burghart
Dec 10, 2018 -

Matthews Nissan of Clay responded

Congratulations on the new car and thank you for your repeat business. We hope you enjoy your new vehicle and look forward to working with you again in the future. Enjoy!

December 08, 2018

Quick Service They changed the EVAP tube on my Sentra in no time considering they have to drop the gas tank, I had just finished my night shift at work an arrived a More

by mikemerritt0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Ferguson
Dec 10, 2018 -

Matthews Nissan of Clay responded

Thank you for taking the time to leave your feedback. We appreciate you choosing to service your Sentra with us and are happy to hear we got you back on the road in no time at all. Safe travels.

December 08, 2018

New Rogue Mandel was great! Recommend him highly to anyone who is looking to but a car or truck. He went out of his way to help make my experience pain free an More

by JFPPC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandel Robinson
Dec 10, 2018 -

Matthews Nissan of Clay responded

Thank you for your business and for taking the time to leave your feedback. We hope you enjoy your new Rogue and look forward to working with you again in the future.

December 08, 2018

The purchase of my Rogue was a very good experience. The salesperson, Marc, was extremely professional and knowledgeable about the car. I had a very difficult and bad experience with Nissan Repair Shop More

by JUDYKILLI0N4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Spatola, Edward Murray, Karen George
Dec 10, 2018 -

Matthews Nissan of Clay responded

Thank you for giving us the opportunity to earn your business. We appreciate your feedback and are happy to hear you enjoyed your experience with Marc. We hope you enjoy your new Rogue and look forward to working with you in the future.

December 07, 2018

Service & check up 12/06/18 Appointment for 2017 Nissan Sentra lease 12/06/18. Leaving for Florida soon and wanted it checked over. Courteous, professional personnel and good ser More

by PWELSH1705
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Dec 10, 2018 -

Matthews Nissan of Clay responded

Thank you for trusting in our team to check over your vehicle. We appreciate your feedback and look forward to seeing you again soon. Enjoy the warm weather!

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