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Maus Acura of North Tampa
Tampa, FL
1,208 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us.
We do so by living out every minute by making an I.M.P.A.C.T.
Implementing
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Creating
Togetherness
At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,208 reviews
August 17, 2016
Service My service was quick and Todd was very helpful. I am very pleased each time my chargers serviced. I enjoyed coffee while I waited. Nothing more to s My service was quick and Todd was very helpful. I am very pleased each time my chargers serviced. I enjoyed coffee while I waited. Nothing more to say to meet the 25 word requirement. Smh More
by Laurie
Employees Worked With
Todd Schuler
Helpful August 17, 2016
Automobile servicing This was a routine Oil with Oil Filter change and Cabin Filter change. Other than taking a little long, (was at the dealership about an hour and a hal This was a routine Oil with Oil Filter change and Cabin Filter change. Other than taking a little long, (was at the dealership about an hour and a half) my experience was pleasant. More
by janwarf
Employees Worked With
Robert (Last Name Unknown), Service
August 15, 2016
Great scheduled maintenance! I took my car in recently for a regular scheduled maintenance. From making the appointment to completion of service, the experience was extremely pos I took my car in recently for a regular scheduled maintenance. From making the appointment to completion of service, the experience was extremely positive. Great customer service and communication. Couldn't have been easier or more pleasant. Thank you! More
by Stacy Taylor
Employees Worked With
Bryan Anderson
August 15, 2016
Great first routine service. My first routine visit was a breeze. I was taken care of as soon as I entered the building and my car was promised to me in an hour. My service advi My first routine visit was a breeze. I was taken care of as soon as I entered the building and my car was promised to me in an hour. My service advisor offered me complimentary snacks and beverages while I waited for my car to be finished. He even poked his head into the waiting lounge a few times to keep me updated on the work. My car was completed and I was checked out within the time promised. Great overall first experience with Ferman Acura! More
by Rileyboy1
Employees Worked With
Todd Schuler
August 13, 2016
Routine service. I was seen immediately on the drive and taken to my service adviser. I was given an estimated cost and length of time needed. All service was complete I was seen immediately on the drive and taken to my service adviser. I was given an estimated cost and length of time needed. All service was completed within estimated cost and time. More
by David123
Employees Worked With
Todd Schuler
August 12, 2016
Excellent service with professional and friendly staff. Chuck Jenkins is very knowledgeable and handle my service vehicle with experience and genuinely had interest to make sure I was happy before I left. Chuck Jenkins is very knowledgeable and handle my service vehicle with experience and genuinely had interest to make sure I was happy before I left. More
by David T Hite
Employees Worked With
Chuck Jenkins
August 09, 2016
Outstanding, quickly finished my vehicle Mr Jenkins made sure my vehicle was finished quickly even though I didn't have a "wait" appointment. He spent extra time with me making sure I underst Mr Jenkins made sure my vehicle was finished quickly even though I didn't have a "wait" appointment. He spent extra time with me making sure I understood exactly what they were doing to my car. More
by MDX Owner
Employees Worked With
Chuck Jenkins
August 08, 2016
Great service Took my vehicle in for scheduled maintenance. I am at 200,000 miles with hardly any problems. Service was excellent and even 200,000 miles and a 13-y Took my vehicle in for scheduled maintenance. I am at 200,000 miles with hardly any problems. Service was excellent and even 200,000 miles and a 13-year-old car they still provided me with a loaner car! Awesome… More
by Acuragirl
Employees Worked With
Bryan Anderson
August 07, 2016
Helpful, friendly dealership Linden made our experience at Ferman Acura a great experience. He was friendly, informative and genuinely interested in helping with our purchase as Linden made our experience at Ferman Acura a great experience. He was friendly, informative and genuinely interested in helping with our purchase as well as engaged in teaching us how to use the features in our new car. Thank you Linden! Andres was extremely helpful with the online sale and steamlining the process of the purchase for us. More
by Melody
Employees Worked With
Andres Acevedo ,Linden Mason
August 04, 2016
Collision repair I had a collision repair done at Ferman. The service was set up very quickly and the work on the repair was exceptional. I have no other experience I had a collision repair done at Ferman. The service was set up very quickly and the work on the repair was exceptional. I have no other experience with this dealership. More
by JAC
Employees Worked With
Rick Tudtud
