Maus Acura of North Tampa

I received the best service and customer satisfaction from the service manager and his staff. He was exceptional and attentive to my concerns. They completed my repairs timely and completely. from the service manager and his staff. He was exceptional and attentive to my concerns. They completed my repairs timely and completely. More

I had a great experience at Ferman on Florida Avenue. My dealer Trisha, listened to what I was looking for, and I fell in love with the first car she brought me. When it came down to numbers, they were neve dealer Trisha, listened to what I was looking for, and I fell in love with the first car she brought me. When it came down to numbers, they were never pushy, and made sure we both got what we wanted. The finance manager Rob, was professional, friendly, and did an excellent job of explaining all the paper work. I had an all around great experience buying my beautiful Acura, and will definitely return in the future. I recommend others to visit this dealership, as I ensure they will also have a great experience. More

Rob was great he took great care of me he made sure that I left with the car that I wanted and that the price was good For me and I will go to him again. I left with the car that I wanted and that the price was good For me and I will go to him again. More

My husband and I were shopping around for a vehicle to replace a Honda CR-V and my husband had owned an Accura previously and was very pleased with its ride and handling. When we arrived Saturday, July 14 replace a Honda CR-V and my husband had owned an Accura previously and was very pleased with its ride and handling. When we arrived Saturday, July 14th, at Ferman's we were looking with interest but not expecting the exceptional service that we recieved from both John and Rich. We had called ahead for an appointment, met at the door graciously, spoke to John about our interest and concerns and immediately he began to persue possibilities. Drove a 2013 but was not pleased with the color. John quickly recalled a new shipment and took us to the back to find the exact car that fit both of our wish lists. John was very busy with personal customers and he turned the sale over to Richard who cared out the negotiations and closed the deal. No pressure, lots of respect, willingness to work with the customer, desire to listen to our comfort with the buying package and traded in the CR-V and bought the car. They loaned us a car so that we would put no more miles on our car and processed the vehicle for out pick up on Monday. Paper work was completed as much as possible before we so as to save time and with the assistance of Richard and financial Manager Linda were driving home our new car by the afternoon. John took time to show us many of the extras on the vehicle and we left feeling like we had made an exceptional deal and worked with some wonderful people in the process. Looking forward to dealing with Furman Accura again and would refer the dealership, John, Richard and Linda any time to any one looking for a great car and a group of great people. More

We originally visited the Ferman Nissan dealership next door to see a used MDX that we did not end up purchasing. We decided that we really wanted a new MDX and the Ferman Acura dealer right next door had door to see a used MDX that we did not end up purchasing. We decided that we really wanted a new MDX and the Ferman Acura dealer right next door had one in the rare color we wanted, along with all of the features we wanted. Instead of trying to "keep the sale" the salesperson from Nissan, Mike, kindly turned us over to an Acura salesperson because he wanted us to deal with someone who had true expertise in the product. We thought this was very professional of him and we appreciated his concern for our complete satisfaction. He even stopped by later in the day to make sure we were getting good service and followed up with a phone call the next day. Our Acura salesperson, Angelo, and his manager, Luke, were a complete pleasure to work with. We also had our 2 young kids with us in the showroom and they were very accommodating to them. The finance manager, Linda, even had coloring books and crayons ready when the kids were becoming impatient during the signing process. Angelo stayed beyond closing time to make sure we were comfortable in our new car and covered the information that was most important to us. He also directed us to helpful websites with gret information and tutorials. The showroom was very busy that day, but not once did we feel rushed or neglected. Everyone we met was professional, courteous, and genuinely concerned for our needs. More

After many searches for the perfect SUV, on Tuesday June 26th, 2012, my husband and I decided to visit Ferman Acura to look at the differences between the Acura RDX & MDX vs the Infinity JX and the Lexus RS 26th, 2012, my husband and I decided to visit Ferman Acura to look at the differences between the Acura RDX & MDX vs the Infinity JX and the Lexus RS. As we walk across the floor, we were introduced to Angelo Coton(very polite, generous and courteous). We immediately fell in love with Angelo due to his sincere personality. He was extremely knowledgeable and made it easy for our decision making. We planned on going to another car dealership and with the comparative of the three vehicles. Unfortunately, we never got that far and because Mr. Angelo made sure that we were at the right place and search no more, and he was exactly correct. He took the time to listen and understand our needs. When it comes to buying a vehicle, we are fairly up-front with our position that the dealership with the best price will ultimately earn our business. Mr. Angelo was an extremely genuine individual who did an excellent job of informing us about the vehicle while at the same time giving us the space to move at our own pace and purchase when ready. From the start, Mr. Angelo focused on his role of explaining all the features and options of the car to us and was very sincere and not trying to close a sale on a car. We appreciate his honesty and flexibility. We both came to Ferman Acura late but Mr. Angelo willing to stay late and made us feel comfortable with our decision(got to love him). This shows us that Mr. Angelo went above and beyond our expectations. Not only, he walked us through all the features and functionality; he was very honest and sincere throughout this process. As far as buying car experiences, this is one of the most memorable we have ever had. Just having that unforgettable and exceptional experience, you can't top that. The relationship that we build with Mr. Angelo was far above outstanding. At the end of this whole process, we felt so blessed to have met Mr. Angelo(my miracle worker) sold us our magnificent and luxurious vehicle. The Acura RDX is the best decision we have ever made. The ride and the features for the price is amazing. Furthermore, we would not have made this executive decision if it weren't for Mr. Angelo Coton. Last but not least, I would definitely recommend to family and friends all over the world to visit and connect with Mr. Angelo(my SUPER star) if they are in need of superb service and a great vehicle! If you are looking for perfection, I recommend you to Mr. Angelo Coton. He was the perfect salesperson! He's a miracle worker and the finest you can ever ask for. Angelo, Alex and I would like to say, thank you so much for all your assistance and support throughout this process and a wonderful experience. (You are the BEST! & we love you!) More

2ND ACURA FROM FERMAN. SALES SUPER PROFESSIONAL AND KNOWLEDGEABLE. GOES OUT OF THE WAY TO MAKE CUSTOMER HAPPY......AND.......I AM VERY WITH MY CAR! KNOWLEDGEABLE. GOES OUT OF THE WAY TO MAKE CUSTOMER HAPPY......AND.......I AM VERY WITH MY CAR! More

My service appointments are always scheduled for my convenience and auto always delivered in a timely manner, I am met by a friendly employee that is professional, courteous and knowledgeable. convenience and auto always delivered in a timely manner, I am met by a friendly employee that is professional, courteous and knowledgeable. More

All of the above were factored into our impression of the service we received from Feman Acura in the purchase of our new Acura MDX. Angelo was particularly prominent in ensuring that we were satifsfied wit service we received from Feman Acura in the purchase of our new Acura MDX. Angelo was particularly prominent in ensuring that we were satifsfied with our decision to upgrade to the MDX. His professionalism and follow-up were impressive. Additionally, the Service Manager Matt Landry has gone out of his way to provide exceptional customer any time we've had our vehicles in for maintenance/repairs. We are proud to be an Acura MDX owner and would refer anyone to Ferman who is looking for optimal vehicle performance and optimal customer care. Kay and Steve Hunter. More

Mr. Angelo Coton; friendly but not overbearing, precise, and professional. Angelo located the vehicle we sought right away, helped us examine and drive the used MDX, then asked if we were interested. The pr and professional. Angelo located the vehicle we sought right away, helped us examine and drive the used MDX, then asked if we were interested. The price asked by Ferman was agreeable, as was the trade value offered for our car. Once the deal was made, Angelo and Linda (financial manager) expedited paperwork, and detail of the MDX. The entire experience was pleasant. We were made to feel comfortable, and the deal was good. I would return to purchase another vehicle from Ferman, and deal with these great employees. More