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Maus Acura of North Tampa

Tampa, FL

4.8
1,427 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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11025 N Florida Ave

Tampa, FL

33612

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Showing 1,427 reviews

December 11, 2020

I take both my vehicles (MDX/TLX) to Maus to be serviced. I always request Robert Walker. He is helpful, efficient, friendly, and knowledgeable. Maus' service department is the best I have used. Many service More

by Dwel387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Walker
Dec 16, 2020 -

Maus Acura of North Tampa responded

Thank you so much for the great feedback, Dave! We're glad to hear Robert and our team have continued to provide you with excellent service, and we appreciate your business. We look forward to continue serving you!

December 09, 2020

Did absolutely fantastic work on my 2002 Acura MDX. Bought the SUV in because we had some electrical issues. However there were other issues the mechanic found and able to fix it. Then took some extra More

by Ed Zee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Walker
Dec 10, 2020 -

Maus Acura of North Tampa responded

We're pleased to hear this! Thank you for taking the time to share this positive feedback, Ed. We're glad our team was able to take care of your MDX!

December 08, 2020

Overall experience was excellent. Some constructive criticism though. When a customer buys a new car, especially one who has never owned an Acura, someone should take the time to explain all the featur More

by skobiec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Deleo, Tom White
Dec 10, 2020 -

Maus Acura of North Tampa responded

Thank you so much for the great review and honest feedback. We apologize that a detailed run-down of your new vehicle was not provided for you! Thank you for letting us know. Please don't hesitate to contact us if you have any questions that we can address at this point. Again, we appreciate your feedback, and thank you for allowing us the opportunity to earn your business. We hope you enjoy your new vehicle, and we look forward to continuing to serve you!

November 30, 2020

My visit was quick and very professional from the time I arrived until I left. Great service! Very happy with the Service Dept. Chris was awesome! More

by marnold1101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tranberg
Dec 10, 2020 -

Maus Acura of North Tampa responded

We're pleased to hear this! Thank you for taking the time to share this positive feedback. We look forward to serving you again in the future!

November 28, 2020

Great customer service! Everyone went above and beyond to make my car buying experience a good one. Lily did a great job at helping me negotiate a price that worked with my budget. More

by Laurabruser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeshua Casanova, Lily Do
Dec 10, 2020 -

Maus Acura of North Tampa responded

Congratulations on your new car! We're glad to hear Lily took good care of you, and we appreciate the opportunity to earn your business. Enjoy your new vehicle, and welcome to the Maus Family!

November 25, 2020

Wonderful place ever to buy vehicle. An awesome place to get maintenance service on your vehicle. Sophie and Zach are awesome Loving my new MDX thanks very much. More

by ACBANKSTON25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Deleo, Sophie Meeker
Dec 10, 2020 -

Maus Acura of North Tampa responded

Thank you so much for the positive feedback, and congratulations on your new MDX! We're so glad to hear you're enjoying it, and we're pleased to hear Sophie, Zach and our team provided you with a 5-star experience! We look forward to continuing to serve you!

November 24, 2020

Chris really went over and beyond to service my Acura! He not only found the noise at issue, but fixed something proactively that was under recall. Also, I was surprised at how reasonable the prices are. The More

by juliatdrake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tranberg
Nov 24, 2020 -

Maus Acura of North Tampa responded

We're honored to hear this, and appreciate your positive feedback! Thank you for allowing us the opportunity to earn your business - we look forward to continuing to serve you!

November 23, 2020

We had a great experience with Maus Acura. Loren was our sales person and he was very informative when we had questions. We would recommend Maus Acura. More

by vinweb
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Chateu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Deleo
Nov 24, 2020 -

Maus Acura of North Tampa responded

Thank you so much for the positive feedback! We're glad to hear Loren provided you with a a great experience, and we appreciate the opportunity to have earned your business!

November 17, 2020

Maus Acura of north Tampa was a great experience for me . Joshua was my salesman ,I can’t say enough about him .Joshua was not like other car salesman that I have in the past. He was not pushy he was extreme More

by Angelo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeshua Casanova, Lily Do
Nov 24, 2020 -

Maus Acura of North Tampa responded

Congratulations on your new vehicle! We're glad to hear Joshua provided you with an excellent car-buying experience with us, and we appreciate your positive feedback. Welcome to the Maus Family and enjoy!

November 16, 2020

Reliable dealership with courteous and helpful employees . Very convenient location also . Greeted right away in service and I was given a thorough estimate . Job done well More

by Alltrue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin, Chris Tranberg
Nov 24, 2020 -

Maus Acura of North Tampa responded

We're so pleased to hear this. Thank you for taking the time to share your positive feedback! We're glad our team provided you with a 5-star experience, and we hope to serve you again in the future!

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