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Maus Acura of North Tampa

Tampa, FL

4.8
1,427 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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11025 N Florida Ave

Tampa, FL

33612

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Showing 1,427 reviews

November 05, 2020

Acura recalled a part in the airbag. They had to order it but it came in within a couple of days. I only had to wait 30 minutes for them to install it & then I was on my way. Thanks Maus for quick, very frie More

by Librooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Maus Acura of North Tampa responded

We're glad to hear this! Thank you for sharing your positive feedback with us!

November 04, 2020

I enjoyed working with Rafael toward the purchase of my used Acura. He was professional, paid attention to details and was a joy to work with. More

by WKGTUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Lopez
Nov 09, 2020 -

Maus Acura of North Tampa responded

We're glad to hear Rafael provided you with an excellent car-buying experience with us! Congratulations on your new vehicle, and thank you for allowing us the opportunity to earn your business!

November 03, 2020

Muy satisfechos y agradecidos de toda la atención recibida , nos hicieron sentir confiados con su excelente servicio y yo muy feliz con mi Acura RDX 2021, gracias Rafael!! Very satisfied More

by Fannyrosa3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Lopez
Nov 09, 2020 -

Maus Acura of North Tampa responded

Congratulations on your new RDX, and thank you for choosing Maus Nissan! We're so glad to hear our team provided you with a 5-star car-buying experience, and we look forward to continuing to serve you! Enjoy your new vehicle, and welcome to the Maus Family!

October 31, 2020

After a reoccurring problem on my vehicle, the service department thoroughly took care of the repair without further cost or trouble. They provided a loaner and kept my car until the job was done correctl More

by jsbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Maus Acura of North Tampa responded

We're glad to hear this, and we appreciate your positive review! Thank you for allowing us the opportunity to serve you!

October 31, 2020

Great service robert did great job handling my issues very pleased my car is back to great condition runs great looks great headlights back to original condition thanks More

by Savage.milton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Walker
Nov 09, 2020 -

Maus Acura of North Tampa responded

Thank you so much - we're pleased to see this!

October 29, 2020

Michelle contacted me during a Service recall visit for an appraisal on my vehicle. Her initiative was commendable and she introduced me to Alex Fajardo to complete the appraisal. Michelle demonstrated cus More

by jlseymore58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Isaiah
Oct 30, 2020 -

Maus Acura of North Tampa responded

Thank you so much, jlseymore58! We're glad to hear Michelle and our team provided you with a great experience during your last Service visit with us. We appreciate your positive feedback, and we look forward to continuing to serve you in the future.

October 27, 2020

Isaiah Jones the service advisor I believe is Is the only person in the whole place who cared about me and my issue and seen how I was being screwed over and actually tried to help me and kept his word with More

by Miss S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor Isaiah Jones
Oct 30, 2020 -

Maus Acura of North Tampa responded

Miss S, we're so sorry to hear of your disappointment. Thank you for sharing your honest feedback. We're glad to hear Isaiah provided you with care and excellent customer service -- this should be what you can expect to receive from each of our team members, and we apologize that you did not. Thank you again for letting us know about your recent experience with us. We will review this internally, and we hope to provide you with a truly overall 5-star experience next time.

October 22, 2020

My husband and I had a great experience purchasing our new MDX with Luis at Maus. We were never pressured and given a fair price with our trade in. All the staff was gracious and helpful. We will be ba More

by KellyW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Belen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Deleo
Oct 26, 2020 -

Maus Acura of North Tampa responded

Congratulations on your new MDX, Kelly! We're glad to hear Luis and our team provided you with an excellent car-buying experience, and we appreciate your positive feedback! Welcome to the Maus Family, and enjoy your new vehicle!

October 20, 2020

Great service buying my new car. No pushy salesperson & very pleased with experience at Maus! Brittany, Angelo & Zack were awesome. Great experience. I would highly recommend 👌 More

by christa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Deleo, Brittany Bishop, Angelo Antoulinakis
Oct 26, 2020 -

Maus Acura of North Tampa responded

Congratulations on your new vehicle, Christa! And thank you for the positive feedback. We appreciate the opportunity to have earned your business, and we look forward to continuing to serve you! Enjoy!

October 13, 2020

Staff are very friendly, Robert Walker is so helpful and very professional, he explains the importance of why it is necessary to get the recommended service needs to be done . More

by Bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Walker
Oct 13, 2020 -

Maus Acura of North Tampa responded

Thank you so much for the positive feedback! We're pleased to hear this and we look forward to continuing to serve you!

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