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Maus Acura of North Tampa

Tampa, FL

4.8
1,428 Reviews
David Maus believes that the automobile business has always had a bad reputation, after all, there are decades of bad experiences and even movies about it… but that is not who we are and his goal is to “change the way the automobile business is perceived by simply serving our community.” We do so by hiring great people, not typical salespeople that fit the car-sales-mold, but truly wonderful and committed employees to serve amazing people like you. David wants you to be able to enter any one of his dealerships from the moment you walk in and notice that there is no “heavy” feeling of stress or concern; we want you to feel like family.. because that is what you are to us. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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11025 N Florida Ave

Tampa, FL

33612

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Showing 1,428 reviews

July 31, 2020

Savanna is always a pleasure to work with. She is very attentive and took care of me promptly and professionally. Very good service! I will be returning for sure! More

by cherie88
Recommend Dealer
Yes
Employees Worked With
Savanna Bollinger
Aug 10, 2020 -

Maus Acura of North Tampa responded

We're so happy to hear Savannah's taken great care of you! Thank you for taking the time to share this positive review. We appreciate the kind words and look forward to continuing to serve you.

July 29, 2020

Daniel was wonderful! He was very friendly, professional, and knowledgeable on the vehicles I was interested in. He took his time and walked me throughout the whole process, he answered all my questions plus More

by Lorena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel castano
Jul 31, 2020 -

Maus Acura of North Tampa responded

We're so glad to hear Daniel provided you with an excellent car-buying experience! Thank you for taking the time to share this positive feedback. Congratulations on your new vehicle, and welcome to the Maus Family!

July 23, 2020

Best Car Buying Experience!! Brittany and Zack were fantastic to work with and made everything super easy....far and away the best car buying experience I’ve had. Questions were More

by scottkelly0076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Deleo, Brittany Bishop
Jul 27, 2020 -

Maus Acura of North Tampa responded

We're glad to hear Brittany and Zack took good care of you and that you had a great car-buying experience with us! Thank you for taking the time to share this positive feedback, and for recommending us! We appreciate it. Congratulations on your new vehicle and welcome to the Maus Family!

July 22, 2020

Excellent service Sale Person Jeshua helped me and gave me all options Lease or Financing. I wanted a very new MDX he has shown me all the MDX available. Excellent sale person I wanted a very new MDX witho More

by Vilanovacristal
Recommend Dealer
Yes
Employees Worked With
Jeshua Casanova
Jul 22, 2020 -

Maus Acura of North Tampa responded

Thank you for the positive feedback! We're pleased to hear Jeshua took great care of you!

July 21, 2020

Good experience Jeshua showed us many cars.Angelo was nice.Lily explained over the phone about discount end interest rates.She was very nice.Jeshua and Lily were very helpful More

by msn_florida
Recommend Dealer
Yes
Employees Worked With
Jeshua Casanova, Angelo Antoulinakis, Lily Do
Jul 22, 2020 -

Maus Acura of North Tampa responded

We're happy to hear you had a positive experience with our team! Thank you for taking the time to share this positive review.

July 20, 2020

Quick, painless and professional. Great experience working with Brittany Bishop and the team. Communicated through text and email during COVID. Quick credit app online and went in fo More

by dshareef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Deleo, Brittany Bishop
Jul 22, 2020 -

Maus Acura of North Tampa responded

We're happy to hear Brittany and our team took good care of you and that you had a quick and easy car-buying experience with us! Thank you for allowing us the opportunity to earn your business and congratulations on your new vehicle!

July 12, 2020

Went in for a flat tire and out with four new tires and some maintenance work. Very professional and friendly staff. Only disappointment is the check engine light being on while I was driving off the deale More

by FW2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Walker
Jul 22, 2020 -

Maus Acura of North Tampa responded

Thank you for the positive review! We apologize for the missed last step, causing your check engine light to be on - thank you for sharing that feedback with us. We're glad to hear that overall you had a great experience with us, and look forward to providing you with a 5-star service experience next time. Thank you again.

July 11, 2020

.I took my car in for Oil change, tire rotation and wheel alignment received awesome service as always. Will continue to go there for my TLX. More

by Spracilio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tranberg
Jul 22, 2020 -

Maus Acura of North Tampa responded

We're glad to hear this! Thank you for taking the time to share about your positive Service experience with us. We look forward to continuing to serve you.

July 05, 2020

Great, friendly and professional customer service I have visited 4 Acura dealerships, this one by far is the most courteous, accommodating and professional as far as what I had experienced. Crystal is More

by samir78787811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Enger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Maus Acura of North Tampa responded

Thank you so much for taking the time to share this positive feedback. We're glad to hear Crystal was able to show you the Maus Difference, and that you enjoyed your shopping experience with her! We hope to serve you again in the near future!

June 27, 2020

Robert who is the car advisor for my appointment provided an outstanding customer service. The parts for fuel pump recall was not available and Robert made an arrangement when parts arrived. Hats off to Robe More

by livy
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 29, 2020 -

Maus Acura of North Tampa responded

Thank you for sharing Livy, we appreciate your business and thanks for recognizing Robert.

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