Maus Nissan

Sal my service man excellent. He helped me as much as he could. The car rides fine He helped me as much as he could. The car rides fine More

Mary is great! She listens to you and gets you in and out. I am very unhappy with Maus! I can’t believe you are charging a 3% fee to use a card!!! You change en She listens to you and gets you in and out. I am very unhappy with Maus! I can’t believe you are charging a 3% fee to use a card!!! You change enough for your service. Shouldn’t have to take advantage of people too. I will not get any more services done at your facility unless I have cash to pay. More

Went for oil change and tire rotation. Charged more than they should have. Advertised a free car wash but this is the second time being there that they didn’t wash my car. Extra fees for c Charged more than they should have. Advertised a free car wash but this is the second time being there that they didn’t wash my car. Extra fees for credit cards and they don’t accept personal checks. More

Axel was changed under warranty, and three years later it needs to be changed again. The "lifetime oil changes" were changed by the service department to three times a year. needs to be changed again. The "lifetime oil changes" were changed by the service department to three times a year. More

Don’t buy from this dealer ship . they have 2 locations .this place is overpriced.$209 per hour .they lie with a smile.I bought from them and was lied from the beginning. Sales people they have 2 locations .this place is overpriced.$209 per hour .they lie with a smile.I bought from them and was lied from the beginning. Sales people are sharks . I went to my car work on from insurance claim .I was charged $189 when I looked at my statement ther was a $230 just for going there to said I need 2 seats .I paid the $7123 for two seats then I find out they used old parts but that and lied to me .saying the Nissan North America told them to use my old part on something the I paid $2467.00 just for the bottom seat . It’s being investigated by Nissan nort America . I will not ever buy from these people again .going to check Land Rover dealer. Maus Nissan in Newport Richie. . They also have one dealership in Tampa Florida More

I definitely had a much better experience this time! I came in to have my first maintenance service on the Grand Cherokee on January 5th. It took longer than I’d hoped, but they were extremely busy when I came in to have my first maintenance service on the Grand Cherokee on January 5th. It took longer than I’d hoped, but they were extremely busy when I arrived, so I wasn’t surprised. John greeted me warmly as usual and took good care of my vehicle. It was washed/vacuumed decently and has been running great since, not that I was having any issues. I even had a chance to chat with Lance for a couple minutes. Special thanks to Paul for taking ownership of the previous snafu, as well as Ralph for authorizing a gas fill to make up for it. Way to bounce back, Guys!! More

Gage is exceptional at figuring out how to work with his customers and Sales Manager colleagues to earn your business. He will definitely go above and beyond the call of duty to satisfy you, given the par customers and Sales Manager colleagues to earn your business. He will definitely go above and beyond the call of duty to satisfy you, given the parameters that complicate each deal, but he will strive to make you happy in the end. More

I was unpleasantly suprised for a family owned and operated Dealership, they use the same slimy tatics as most. Super inflated Maus add on Pkgs and then show a large discount to trick a women into a operated Dealership, they use the same slimy tatics as most. Super inflated Maus add on Pkgs and then show a large discount to trick a women into a deal. I returned to the dealer within 12hrs to discuss with the Sales Manager who actually told my Fiancée the car would be worth more after the purchase🤣. Pretty much told us to pound sand and did nothing for her. Highly recommend you shop elsewhere More

Well, this was certainly unexpected and I hate to have to do this, but I feel compelled after what happened. Last week, I received a recall notice from Maus concerning my recently financed Grand Cherokee L. do this, but I feel compelled after what happened. Last week, I received a recall notice from Maus concerning my recently financed Grand Cherokee L. The rear coil springs may have been incorrectly installed and the email advised me to schedule a service appointment, which I did with John Thorne via a service rep last Saturday. Fast forward to today and I arrived on time for my appointment, only to learn that he’s currently on vacation (no worries there, he deserves time off like everyone else) and I actually have to go to a Dodge/Jeep dealership to get this potential issue taken care of. It would’ve really been nice if someone could’ve let me know in advance via call, text, or email before I spent time and gas to come there after working overnight. I’ve been a loyal customer for nearly 5.5 years now (5th vehicle), so I expect and deserve better than this. More

I can’t begin to describe how much I LOVE my new (to me, anyway) Grand Cherokee!! I came to have my Pathfinder serviced last Saturday (9/30) and decided to test drive it while I was waiting. I instantly fel anyway) Grand Cherokee!! I came to have my Pathfinder serviced last Saturday (9/30) and decided to test drive it while I was waiting. I instantly fell in love with it at first site and just had to have it after the drive. Chris Hudson and his trainee, James, were excellent! They showed me all around the vehicle, describing many of the features in detail, and kept asking questions to make sure they understood what I was looking for. I’ll admit I was very upset to learn that Liz was let go. I was quite fond of her, but Chris is even better! Darmin was also excellent, working to get me a great deal, Cheri set up an appointment to get me a second key fob, and Jaryd helped me quickly plow through all the paperwork. Linda, as always, was warm and friendly, chatting with me while I waited for the Grand Cherokee to be brought up, and even Lance and Nooney stopped to say hi. I’m sure Aldo would’ve done the same had he been there. They ended up having to replace the battery for me but gave me a rental for the weekend. John did a great job getting the Pathfinder ready in case I decided to keep it. He even threw in a free fuel treatment. I always feel like a VIP rock star there! With such excellent people, Maus is the only dealership that will ever get my business! Keep up the great work!! More