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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.5
2,732 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 2,732 reviews

May 09, 2024

Everything was done in a timely manner. Naca handled everything and was great as always More

by Aleojaunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naca
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May 11, 2024 -

Maus Nissan responded

Aleojaunt, we're so glad that we were able to go above and beyond your expectations! Thank you again for leaving us this response! If you have any further questions, please give us a call. We're always happy to help!

Helpful
May 09, 2024

Staff is very kind and Curtis, They work out the best deal possible and make sure that you are happy with the deal. More

by tinamcdermott92169
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Brooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Millan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Maus Nissan responded

Hi Tinamcdermott92169, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Helpful
May 09, 2024

All service has been performed as designated. All service personnel are well versed in all areas. Good Job, well done. More

by larry9473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Maus Nissan responded

Larry9473, your satisfaction is our top priority. Thank you again for leaving us this response! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
May 09, 2024

Muy atentos tienen al tanto de todo lo que se valla hacer y lo hacen lo más pronto posible More

by Pulido17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Maus Nissan responded

Pulido17, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Maus Nissan. If you're ever in need of more help, please let us know!

Helpful
May 08, 2024

Great service. Caring people. polite and efficient service.. wash my car had a record of my service. I was very pleased.. More

by TBOSARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Maus Nissan responded

Tbosard, we're glad to hear you enjoyed your visit. Tbosard, thanks for taking the time to leave a review.

Helpful
May 07, 2024

Tried to take advantage of me and up charge me every type of way when I already know what I’m doing because I am mechanically inclined More

by gabby62303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Milton
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May 11, 2024 -

Maus Nissan responded

Gabby62303, we regret to hear that you feel as though we tried to take advantage of you. We follow Nissan's guidelines when suggesting what your vehicle needs to keep in tip top[ shape. If you choose to or are mechanically inclined then by all mean you are welcome to do the work your self. If you care to discuss further please feel to reach out.

Helpful
May 07, 2024

Miss Mary is out of this world. She continuously delivers outstanding customer service time and time again. I'm extremely busy person so my time is very valuable. She always make su More

by brittani2031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Maus Nissan responded

Brittani2031, Mary strives for 100% satisfaction, and it is great to see you had such a positive experience at Maus Nissan. We look forward to your next visit! Take care!

Helpful
May 07, 2024

Great service! Amazing staff they made sure all my concerns were addressed adequately. Thank you so much! More

by sandy.g06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Maus Nissan responded

Sandy.g06, we are so happy to read such a great review about Maus Nissan! Thank you again for leaving us this response!

Helpful
May 07, 2024

Milton Young V is an excellent service writer, listened attentively and explained what was to be done. His knowledge of tech was of great help. More

by CHETNDUANE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Vulcanoff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milton Young V
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May 11, 2024 -

Maus Nissan responded

Chetnduane, we really appreciate your feedback! Thank you, and have a fantastic day!

Helpful
May 07, 2024

Continually tell me I need stuff that advisor said was good. Ie: filter and it happens everytime. Only use them for the maus care oil change. Can't stand this dealership. Even asked not to send this!! More

by kendra.andres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk and don't care
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May 11, 2024 -

Maus Nissan responded

Kendra, we can see that you unhappy with your service, and the extra emails- we apologize for any frustrations. We are having Service Management review your visit history, and they will be reaching out shortly to see if there is anything they can do to make things right. If you have any questions, please don't hesitate to ask. Thank you for your feedback, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

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