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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.5
2,769 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 2,769 reviews

August 06, 2021

My daughter brought the vehicle in for service due to it stalling out while in drive. They updated the system . I will be bringing it back in for service More

by patticake595
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Beckman
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Aug 07, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Patticake595! We appreciate your trust, and we thank you for taking the time to leave us a review. A stalling vehicle is never fun, but we're very glad to have been able to get you and your daughter safely back on the road! We are very pleased that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
August 06, 2021

Best dealership ever! Will not go to another! Never! Been coming here for years now! Tiffany never lets me down. She goes above and beyond with customer service all the time! More

by Dbethell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
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Aug 07, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Dbethell! We appreciate your continued trust, and we thank you for taking the time to leave us a review. Tiffany does an amazing job taking care of our guests- thanks for recognizing her! We are overjoyed that you are so happy, and honored to get to serve you for years to come. Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
August 06, 2021

Great customer service. Never have to wait too long and appointment are on time. Happy with dealership. I always feel that the employee really care about the customers More

by Barbara k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Report | Print
Aug 07, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Barbara! We appreciate your trust, and we thank you for taking the time to leave us a review. We are very pleased that you are so happy, and we look forward to serving you, for years to come. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
August 06, 2021

Had a great experience.Everyone has always been very helpful and friendly The waiting area is comfortable and offers a variety of refreshments.The service istimely More

by almalhoit
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Atkinson, Tiffany Norori
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Aug 06, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Almalhoit! We appreciate your continued trust, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience. We are overjoyed that you are so happy here, and we look forward to serving you again, and for years to come! Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
August 05, 2021

Friendly staff, clean establishment. Just wish it didn’t Friendly staff, clean establishment. Just wish it didn’t take 5 hours to buy a car. Give me the bottom dollar with out the song and dance. More

by BILLMUTZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Poulsen, Colby Matthews
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Aug 06, 2021 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle from Maus Nissan, Mr. Mutz! We appreciate your continued trust, and we thank you for taking the time to share your experience. We know the biggest complaint from customers everywhere, is how long it takes to buy a car, and for that we do apologize-we really are trying to get faster. Unfortunately, finance was severely backed-up the day you made your purchase. We are very pleased that you are so happy, and we look forward to serving you, for year to come! Please let us know if there is ever anything we can do for you. Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
August 05, 2021

I think this is one of the best dealerships I have visited or purchased a vehicle. The staff is very friendly and they try to make sure you have been helped More

by louisederamus1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Report | Print
Aug 06, 2021 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan, Stella! We appreciate your trust, and we thank you for taking the time to leave us a review. We are overjoyed that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
August 05, 2021

Every time I come to Maus I'm greeted very nicely, everyone is always smiling. I've been there when it's raining and a sales person has come outside to greet me. I've had different people charge my p More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Atkinson, Tiffany Norori
Report | Print
Aug 06, 2021 -

Sam responded

Great place to do business!!

Aug 06, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Sam! We appreciate your continued trust, and we thank you for taking the time to leave us a review. All our staff are dedicated to providing each guest with a truly exceptional experience. We are very pleased that you are so happy, and we look forward to serving you, for years to come. Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
August 04, 2021

Service advisor was very professional and the service time was within the quoted time. It was an overall excellent experience with no issues that were encountered More

by Rkacinko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Report | Print
Aug 05, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Rkacinko! We appreciate your trust, and we thank you for taking the time to leave us a review. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
August 04, 2021

There is no other dealership I will deal with buying my car was easy and I come there to get it serviced there is always stress connected to dealing with your car but between the music that soothes and the More

by Created by grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Poulsen, Tiffany Norori, Andrea Beckman
Report | Print
Aug 05, 2021 -

Maus Nissan responded

Thank you for visiting our us at Maus Nissan, 'Created by grace!' We appreciate your continued trust, and we thank you for your kind words and the 5-Stars! We are overjoyed that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
August 04, 2021

Great friendly service. They fixed everything and kept me informed on what was need and what they were going to do and even gave me a loner car More

by Wdh24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2021 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Wdh24! We appreciate your trust, and we thank you for taking the time to leave us a review. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

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