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Maus Nissan

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.5
2,671 Reviews
Welcome to Maus Nissan of New Port Richey! We're proud to help drivers and families find a safe and stylish car or SUV. We follow our founder David Maus's lead and treat everyone in Port Richey, Bayonet Point, and Jasmine Estates, FL, like family. We do so by living out every minute by making an I.M.P.A.C.T. Implementing More Positive Actions Creating Togetherness At the end of the day, we are thankful for the time you've taken to learn more about our Maus Family Automotive locations regardless if you purchase a vehicle from us, or not, or decided to service with us, or you choose not to; it is truly okay... we are just thankful for the opportunity for us to consider to have a new friend and regardless if you do business with Maus, you are family to us regardless.
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3939 US Highway 19

New Port Richey, FL

34652

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Showing 2,671 reviews

April 19, 2024

The first person is sal he has a way that help me with my new truck and l can leave out the good time I have with Nick, thanks to all thank you Russell Johnson loop More

by russelljohson51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Iacono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Mr. Russell! We appreciate your trust, and we thank you for taking the time to leave us a review. Sal always does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you, and thank you for being a part of our Maus Nissan Family. Have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
April 19, 2024

This dealership has outstanding employees who go out of thier way to help you with whatever you may need or looking for More

by jstanaszek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Chabator
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
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Apr 29, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, JStanaszek! We appreciate your trust, and we thank you for taking the time to leave us a review. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
April 19, 2024

Great people, great service department. The service writers know what they're doing. They know how to take care of a customer and to stay in contact with them. Which is the most important More

by DINKSAUTOBODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan! We appreciate your trust, and we thank you for taking the time to leave us a review. Please let us know if there is ever anything we can do for you, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
April 19, 2024

This has been one of the best experiences I've had at Maus Nissan of Port Richey. Milton Young was very helpful, provided exceptional customer service and was very detail oriented and attentive to our au More

by j.ramon.j.martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Young V
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May 03, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Jessica! We appreciate your trust, and we thank you for taking the time to leave us a review. Milton does an amazing job taking care of our guests- thanks for recognizing him! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
April 19, 2024

My salesperson was a very nice man and a professional and he answered all my questions. More

by MARISARODRIGUEZ4782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Maus Nissan responded

Thank you for visiting us at Maus Nissan, Asael! We appreciate your continued trust, and thank you for your kind words and 5-Stars! Please let us know if there is ever anything we can do for you, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Helpful
April 18, 2024

I believe the dealership did what it could but it is up Nissan engineering to solve this problem More

by Oscar
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Boulahanis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hassett
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Maus Nissan responded

We apologize that you are going through this, Oscar, and we share in your frustration. No one wants to be having glitches with your new radio system, and as soon as Nissan engineers come up with a fix, we will get your vehicle squared away! Please let us know if you have any other questions, and we will be happy to help address your concerns. Thank you for your feedback, and we hope you have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

Helpful
April 18, 2024

Air filter cover left off twice (5000 miles once). Service manager wouldn't do anything. More

by Craigbike2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Hassett
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Maus Nissan responded

Craig, we can see that you are disappointed with your visit, and for that, we apologize. We are having our service director review your history, and a representative will be reaching out, shortly. Please let us know if you have any other questions, and thank you for letting us know. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-6287 x. 1138

Helpful
April 18, 2024

Good quick friendly service never pushey sales nice facility what else can I say just a all around great dealership More

by IRISHPRIDE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 25, 2024 -

Maus Nissan responded

Thank you very much, here at Maus Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (727) 999- MAUS (6287). Thank you again for your support. Sincerely, Maus Nissan

Helpful
April 18, 2024

The treatment that Mrs. Angela has for her clients is unique, she customizes everything you need for your car and everything else that is needed for its maintenance. The att More

by pradolibia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Pradolibia! We appreciate your trust, and we thank you for taking the time to leave us a review. Anyela does an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy, and we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul Da Rocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

Helpful
April 18, 2024

Anyela Martinez is one the costumers service representative she always on point on anything I need excellent service. More

by Jesus m vazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, Jesus! We appreciate your continued trust, and we thank you for your kind words and 5-Stars! Anyela does an amazing job taking care of our guests - thanks for recognizing her! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so let us know if there is ever anything we can do for you. Thanks again, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

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