Maus Nissan of Brooksville

I had my oil changed and they had some still there past 4:30 so I gave them 3 stars for that. But they standardly close the shop then, which makes it hard to get service for average working people. I made 4:30 so I gave them 3 stars for that. But they standardly close the shop then, which makes it hard to get service for average working people. I made an appointment for additional service on Saturday as recommended but when I arrived for my appointment there 15 others placed in front of me and I was told it would be numerous hours until they got to my service so I went elsewhere and the price was significantly lower for the same service. More

The guys in the service department can come across as very rude everytime I have come to this dealership. Just because I am a woman, doesn't mean I don't know what I am talking about. The guy I worked wi very rude everytime I have come to this dealership. Just because I am a woman, doesn't mean I don't know what I am talking about. The guy I worked with this past Friday made me feel like he could care less and wanted me away from him. The only employee who made me feel welcome, and was beyond friendly, was the guy who talked to me while I was waiting for my car. I can't remember his name, but it started with a J...maybe Jase or Jeff...normally when I bring my car in, they inspect my car and tell me other things that are recommended or might be areas of concern...nothing this time. Again, made me feel like they just wanted me gone. Also...when they offer to wash and vacuum the car, why do they only vacuum one area? At this dealership, they only ever vacuum either just the driver side, or the front only...which then makes me have to take it somewhere else to vacuum the back. The NPR dealership normally vacuums in all, and they treat me a lot better, which is why I don't go to the Brooksville dealership often...even though it is only 20 minutes from my house. More

Our experience was absolutely amazing! As soon as we stepped in the door we were treated like family. My husband and I had all 6 of our little ones with us and they made everything so acco As soon as we stepped in the door we were treated like family. My husband and I had all 6 of our little ones with us and they made everything so accommodating! Thank you so much again! More

My wife and I purchased a 2024 Nissan Sentra for our daughter. Our salesman, Joey Walz, was great to deal with. He was super kind and attentive and we would 100% recommend him to anyone looking to purch daughter. Our salesman, Joey Walz, was great to deal with. He was super kind and attentive and we would 100% recommend him to anyone looking to purchase a vehicle from Maus Nissan of Brooksville. Noah, in finance, was also very kind and knowledgeable in all matters of financing. Additionally, he helped us make the right decision when purchasing an extended warranty for our specific situation. We now have a peace of mind knowing that this car should easily get our daughter through college with minimal stress when it comes to any maintenance or warranty issues that may arise. A huge thank you to everyone involved. You've provided us with peace of mind. More

Prompt and courteous service! Very friendly! Informed about service all along the way. Every step! Very friendly! Informed about service all along the way. Every step! More

Sabrina, from the start, was very positive and friendly. She made sure I was comfortable the entire time. When I asked where the closest place for breakfast was, she inquired about my preferences and then a She made sure I was comfortable the entire time. When I asked where the closest place for breakfast was, she inquired about my preferences and then arranged a shuttle to drive me to Firstwatch. Upon my return to the dealer, I only waited 30 minutes, and my car was done. Keep smiling and treating customers right; we need more people like you who stay positive and give it their all. Thank you, Sabrina! More

I brought in my 2005 Titan for an oil change, tire rotation, and a recall check. On the overall check, my battery nearing the end of its life span, so I ended up with a new one. I’ve been the only rotation, and a recall check. On the overall check, my battery nearing the end of its life span, so I ended up with a new one. I’ve been the only owner of my truck, and have racked up 244K miles. I trust Brooksville Maus Nissan to keep her on the road for another 250K miles. Thank you for keeping “my girl” in great running condition. More

Always able to schedule appointments that are convenient. Staff is super helpful and friendly. Waiting area is always clean and comfortable. Love there is a courtesy vehicle to drop you off somewhere if you Staff is super helpful and friendly. Waiting area is always clean and comfortable. Love there is a courtesy vehicle to drop you off somewhere if you don’t want to stay at the dealership and wait! More

So far, I have had all of my oil changes at the Nissan in Brooksville for my car and my husband‘s truck so probably 15 oil changes never any problems. I would recommend. in Brooksville for my car and my husband‘s truck so probably 15 oil changes never any problems. I would recommend. More

Service was fast and professional. I was in and out in less than 45 minutes I was in and out in less than 45 minutes More