Maus Nissan of North Tampa

Maus Nissan of North Tampa responded

Thank you for your feedback! We are lucky to have Laura on our team and we couldn't agree more that she will continue to impress you with her exceptional service! Thanks for being part of our Maus Family, and have a blessed day! - Team Maus, 813-800-MAUS (6287)

Maus Nissan of North Tampa responded

Thank you for taking the time to leave us a review, Michel! We understand - our service can leave people speechless! Congratulations on your latest vehicle, and let us know if there's anything we can do for you! Thanks for being part of our Maus Family, and have a blessed day! - Team Maus, 813-800-MAUS (6287)

Maus Nissan of North Tampa responded

Ms. Welch, we have offered to invite you in and go over all of your paperwork - from service, and sales. We have even offered you additional consideration, but you have not met with any of our staff in order to do so. Please contact us directly, and we will be happy to help address, and put to rest, your concerns. Thank you, and have a blessed day. - Team Maus, 813-800-6287

lteddybear28 responded

Maus Nissan, Not true, your staff never offered to go over the paperwork with me. Your staff told me an amount that you offered and that I would need to sign a waiver. Your staff said Nissan Maus would be willing to cover the Maus care package and that was it. I declined because I am asking for reimbursement of the Maus care along with the ABS modular and Control Arm I was billed for and 7 months later, after an almost 5k job, to need a new car 11 months later. I do not know about anyone else, but I would have purchased a new car that day instead of giving Nissan Maus that amount of money and then purchasing an overpriced new car 11 months later. And someone keeps saying I came in for a battery. No, I came in for one thing only, and it was my ABS light. The only thing I told the service advisor this day was I am bringing in my vehicle due to my ABS. The service advisor wrote what they wanted to write on the report. Nissan Maus advisor said my car would not start unless I brought a new battery. And then my car did not start, Nissan Maus put me in a rental because there was a problem with the battery draining. Funny thing the battery was only 1.5 yrs old and of course purchased from Nissan Maus. I would not have brought a battery if the service advisor never said my car would not move without it. I do not know anything about cars, but I knew I had to go to work to pay the money on the credit card I swiped to fix a car, that was not working less than a year later. While being told if I paid the little over $5k it would. If you would like to settle the Maus Care, I am willing to come in regarding this. If you want me to accept the offer and sign my rights away regarding the ABS modular and Control Arm, then again, I say no thank you. Because I do not have much and I chose to come to Nissan Maus and pay them whatever they charged, trusting I was paying for services rendered. Until I received proof, they were not completing the work they were billing for. Thank you for your time and response, LaShawn

Maus Nissan of North Tampa responded

Thank you for the wonderful review! We are delighted to hear that you had a great experience with our salespeople Javier and Tomas. We strive to provide professional and friendly service to all our guests. We appreciate your support and hope to see you again soon! -Team Maus, 813-800-MAUS (6287)

Maus Nissan of North Tampa responded

Thank you for your fantastic review! We are thrilled to hear that Nicholas and his team provided exceptional service and went above and beyond to meet your expectations. We are lucky to have them on our team. We look forward to working with you again in the future. Have a wonderful day!

Maus Nissan of North Tampa responded

Congratulations on the purchase of your brand new Sentra from us at Maus Nissan of North Tampa, Princess! We appreciate the opportunity to earn your trust, and we thank you for your kind words. All our staff are dedicated to providing each guest with a truly exceptional experience and treating you like family! We're thrilled that you are so happy, and we look forward to serving you for years to come! Welcome to our Maus Family, enjoy your new car, and have a very blessed day! - Team Maus, 813-800-MAUS (6287)

Maus Nissan of North Tampa responded

Hey Cherry, thank you for your kind words about Nicholas and this wonderful review! If you're ever in need of more help, please let us know! Have a blessed day! - Team Maus, 813-800-6287

Maus Nissan of North Tampa responded

Hi Tosh, thank you so much for your positive comments about Maus Nissan Of North Tampa! We hope you have a fantastic day! - Team Maus, 813-800-MAUS (6287)

Maus Nissan of North Tampa responded

Congratulations on your latest vehicle from us at Maus Nissan Of North Tampa, Jm! We appreciate your continued trust, and we thank you for your kind words. Thanks for giving Damian, Max and Kevin a shout out! :) We look forward to your next visit! Take care! - Team Maus, 813-800-MAUS (6287)

Maus Nissan of North Tampa responded

Congratulations on the purchase of your brand new 2025 Altima from us at Maus Nissan of North Tampa, Deb! We appreciate your continued trust, and we thank you for your kind words and recommendation! Cristian and Gage are both fantastic - thanks for recognizing them! We are thrilled that you are so happy, and we look forward to serving you for years to come - so just let us know if there's ever anything you need. Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 813-800-6287