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Max Ford of Harrisonville
Harrisonville, MO
1,749 Reviews
"Our mission is to be the premier quality vehicle retailer in the Midwest, providing the best opportunity for our team members, customers, communities, and the manufactures we represent." Max Ford of Harrisonville has a large selection of New and Pre-Owned vehicles in stock! You can view our digital showroom 24-7 online or in person. Max Transit is a great option for sales and service. When buying your next New or Pre-Owned vehicle, you can buy online and we will deliver to your doorstep. Our service department prides ourselves on servicing all year, makes and models. Max Transit provides our customers a free pick up, service, and delivery for your service vehicle needs. Ask about Mobile Service
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,749 reviews
March 16, 2020
Great service and great people at Max Ford, Everywhere I went someone asked if I needed anything or if they could help in any way. went someone asked if I needed anything or if they could help in any way. More
by TCKCM
Verified Customer
March 16, 2020
Oil change took longer than anticipated. Would have made other transportation plans to do other shopping activities while vehicl was in service. Most of time service is timely. other transportation plans to do other shopping activities while vehicl was in service. Most of time service is timely. More
by ctvlturney
Employees Worked With
Other Employees :
Nick Collard, Aaron Briseno, Trevor Mills, Mason Kutter, Zach Ferguson, Joseph Graber
March 13, 2020
Excellent customer service with Alan in the service department. Alan test drove the vehicle with me to address my concerns and then explained the situation to me so that I was satisfied! department. Alan test drove the vehicle with me to address my concerns and then explained the situation to me so that I was satisfied! More
by joydan12
Employees Worked With
Alan
March 13, 2020
Excellent service and communication during my service work. They checked all of the items that I was concerned with and gave me honest and forthright information regarding what needed repairs. work. They checked all of the items that I was concerned with and gave me honest and forthright information regarding what needed repairs. More
by kjnorris05
Employees Worked With
Jon Barnhill
March 12, 2020
Everyone was great to work with, especially Eli! Straightforward and painless. I love across the country and was one of the easiest transaction I’ve ever done. Would start with you guys again on my Straightforward and painless. I love across the country and was one of the easiest transaction I’ve ever done. Would start with you guys again on my next purchase. More
by nydjuF-cyjku5-bobsyf
Employees Worked With
Eli Barker, Michael Rybolt
March 11, 2020
Should have kept my trade in Drove from Wichita, Kansas to buy a 2018 Mustang GT with 14,000 miles that one of the salesmen traded in himself. When I got there the car was parked Drove from Wichita, Kansas to buy a 2018 Mustang GT with 14,000 miles that one of the salesmen traded in himself. When I got there the car was parked up front ready to be test drove and was covered in dirt and dust, the closer I looked I found dents and scratches past the clear coat on the hood, roof, and passenger rear quarter panel which none were ever mentioned or even pictured in the photos. I felt as if the car had been left dirty to cover it up, and to make up for it the salesmen offered an extra set of tires he had leftover from when he owned the car. It has been 4 months since I've purchased the vehicle and I've noticed that there something definitely wrong with the 10-speed automatic transmission. Since owning the car it has been to service here in town a total of 7 times and has had the valve body replaced to no success. I'm positive the salesman was aware of this and I even remember asking him if he ever had any issues with it since he was the only previous owner and he simply replied "no". Ford has made it extremely difficult to do any more warranty work here in town since they can not always replicate the issue it has which is shifting in the lower gears. Overall a bad experience since I traded in a perfectly good running 2015 GT Performance Package in excellent shape and left with a car that doesn't run right. I did purchase the extended warranty on it and took it to a transmission shop but they say they cannot do any work until the ford 36,000-mile warranty expires. To top it all off I was never offered gap insurance and when I called the following Monday they simply said it was too late, and to contact the bank which referred me back to the dealer. I should have just walked away. More
by Manuel316
Employees Worked With
March 10, 2020
No hassle, no surprises The estimate for the services needed was on target and the work was completed on time. I have used this service department for the past 4 years and t The estimate for the services needed was on target and the work was completed on time. I have used this service department for the past 4 years and they are always consistent and professional. More
by JSAYGE
Employees Worked With
Clint Ordiway
March 07, 2020
Good experience, car done in a timely manner. I use this dealership bacause they are close and friendly and they get tings done in a timely manner, and i will ;continue to use them in the future. I use this dealership bacause they are close and friendly and they get tings done in a timely manner, and i will ;continue to use them in the future. More
by BONKINNEY
Employees Worked With
Don't know any of them by names.
March 06, 2020
Responsive dealership I purchased a used minivan and later noticed some issues with it. I contacted the sales manager Aaron, and he was very easy to work with and came up I purchased a used minivan and later noticed some issues with it. I contacted the sales manager Aaron, and he was very easy to work with and came up with a solution to the problem that went beyond what I expected. I was very pleased that Max Ford stood behind their sale and was willing to address my concerns quickly and thoroughly. More
by djoseph10
Employees Worked With
Aaron Briseno
March 06, 2020
Very polite and helpful. I did not feel pressured Everyone I encountered at the dealership were very nice and helpful, The sales person was not high pressured or pushy, he was very informative and hel Everyone I encountered at the dealership were very nice and helpful, The sales person was not high pressured or pushy, he was very informative and helpful. I appreciate that he took the time to go over every feature of the vehicle with me and helped me understand how things worked. Finance man was also very informative and helpful, he explained every thing satisfactorily and was very personable. More
by lsbogart
